Two Words. Nancy Felton. She will throw away all the items…read moreyou have on top of a grave, even though in the rules they state you may place two items per grave. She is inconsiderate, unfeeling , and darn right cold hearted. She tries to maintain this gravesite as a park and not as a place for folks to mourn their loved ones. Truly unfortunate.

Several of my family members are buried at Crescent Grove Cemetery. It is a beautiful place that…read moreis well maintained by a professional staff. The administration has high standards and is obviously consistent in following the policies that make this the kind of beautiful and peaceful resting place for our loved ones that we all hope for. I particularly appreciated Nancy Felton's excellent service and attention to detail as she attended to our needs. Her polite and caring demeanor set us at ease as we dealt with the many issues and decisions at hand. She was informative but never pushy or offensive. Nancy went above and beyond what was required of her in helping to clarify and assist with issues that arose in our planning. I am thankful that she always made herself available and was attentive to my questions and concerns. This was most certainly a 5-star service! Thank you, Nancy.

I've been doing the calling to arrange my husband's cremation today and have had a variety of…read moreexperiences. When I called Autumn Cremation I got directly thru to a real human who was so helpful. Price for direct cremation was exactly what it should be (in this area about $600). He was very clear about the only other fees ($20 state filing fee and $25 per death certificate as set by the state.) He was able to give me the info I needed about coordination with the national cemetery and will do that coordination and paperwork free of charge. I will definitely be using this service and will update later with how the rest of the process goes.

Oh great, I get to be the first one to make a review here, lucky me. We just had a loss in the…read morefamily this last week, I guess somewhere in the back of my mind I thought we could live forever and we would never need to do this. But we are all getting older and I keep thinking of the old saying, nothing is ever guaranteed in this world but death and taxes. I guess I picked the wrong career to choose, but I am sure it wouldn't be in the Funeral business. Time for the review, we stopped in and checked this place out in Tigard ahead of time so we could soften the blow and reduce the surprises. Everyone we spoke with here was pleasant and soft spoken. I have heard of people spending thousands on burials and may have been taken advantage of in the time of grieving over a loved one. This place listened to what we wanted, didn't try to up sell anything and provided us with paper work ahead of time and let us know what was all involved. The driver that came was in a new, clean, unmarked "soccer mom" van and was very professional. Next day we finished the paper work and they are very helpful. I would rather review hamburgers...

Guy, the owner of Wherity Family Cremation, took care of my husband's cremation last year and…read morepersonally delivered his ashes to my home. I trusted him enough to arrange my own future cremation with Wherity and requested that our ashes be combined and scattered over the ocean. Guy is a genuinely kind man who made me feel comfortable and was very patient when I had difficulty hearing him (I am hearing-impaired). He truly cares about the families he serves and offers compassionate service at prices far more reasonable than many funeral homes--some of which charge nearly double. His approach makes simple, dignified cremation accessible and affordable.

My mother-in-law passed in early September. We used Wherity family cremation services. They were…read morevery gentle the cremation was completed in a week and death certificates were provided immediately. Excellent service

Susan and all of the people who I dealt with throughout the process with Smart Cremation were…read moreabsolutely amazing! During a time of grief and confusion after my father's death, they were such a comfort. Susan kept me up to date on every step of the process, from the moment they were notified of his passing. Susan made herself available via email most any time of the day. Often I would send an email with a question late at night, and I was shocked to receive an almost immediate response from her as she was answering emails from home. This made me feel cared for as an individual, and not just a job to complete during business hours. The staff, especially Susan went out of her way to accommodate my busy schedule, and made sure we had everything we needed well before the funeral services. Death is a subject that we often avoid discussing, but it is important to let your loved ones know what your wishes are. Smart cremation offers a pretty payment plan which my dad used. He had the entire process paid for in advance. Just to make sure his death wouldn't be a financial burden on us. This service also took all of the guess work out of things. We weren't faced with making that decision and trying to make arrangements while we were grieving. We simply gave the hospital the card provided by Smart cremation and they took care of everything from there. It was a great comfort knowing that our dad was being cared for with great care and respect. A huge thank you to Smart cremation for making a horrible time in our lives a lot easier to handle.

Why would you rely on a big corporation- as opposed to using your small town family owned funeral…read morehome where you're treated with dignity and if you'd do your homework you'd see these fly by night cremation companies charge more than your local mortuary. Smart cremation uses scare tactics telling people how much your local funeral home will charge and require you to purchase services you don't need. I call BS on that. Do your homework!!!

I dreaded the process of arranging for cremation as my father became terminally ill. However, I…read moreknew that I needed to approach this task and have arrangements made prior to his passing. Using WA Cremation Alliance made it so simple to set up arrangements online and the cost was extremely reasonable. When the time came to contact them upon my father's passing, they were prompt, efficient, compassionate and with never one glitch in the entire process. I was so relieved to work with a business that has their act together. I highly recommend them to anyone in their service area.

It was and has been for the sudden death of our father, and Adrien handled it all with ease. Great…read morecommunication, services as promised and no up-selling, and kindness we needed with efficiency we needed as well as several of us were from out of town. We had so much going on, and knowing we were going to do the services later this was a relief to be handled with such professionalism! He took care of everything! With care! I hope we don't need his services again soon, but if we do, we will find him. Thanks Adrien.

I worked with Annie after my mother-in-law passed away. We had to ship her to Palos Verdes Estates…read moreCalifornia and Annie was invaluable. She was so helpful. She went above and beyond and did all the extra things she needed to do to make it easy for my family and I. I would use them again in a heartbeat.

My brother died unexpectedly. I live in DC so a friend of my brother's in Portland recommended…read moreHolman's. Holman's could not have been more helpful and lovely. My brother was cremated and they held the ashes until I was able to fly to Portland. I recommend Holman's without reservation.

Son died before his time. They went above and beyond to smooth the trail for a grieving mother who…read morewas still in shock.

My father passed away in July of last year. He passed unemployed, with no life insurance, and an…read moreextreme amount of debt. I'm an only child and lost him at 21. I had absolutely no way to finance a funeral on my own at 21. They would not cremate my father until they received their payment in full. Kept him in a freezer for a month harassing me with calls saying "We don't do payment plans." Didn't even want to cremate him but wasn't given a choice financially. I'll never forget being put in that conference room while being shown a slideshow of coffins just for the funeral director to scroll to the bottom and show me the "Cheapest Option" which was quite literally a cardboard box with a makeshift pillow for $500 and tell me "This is the most cost efficient option if you want to give him a little bit of dignity." If I want to give him a little bit of dignity? Are you serious? 1 year later and I'm desperately trying to enter trauma therapy that I still can't afford because I am haunted by the guilt that I couldn't give him a proper end of life ceremony and that he had to rot in a freezer because I couldn't pay the funeral home in full. On top of it, my funeral director quit halfway through. Edit: Update: See their response, the caring facade ends once they speak to you in private. She (Zoe) most likely meant to forward my email and responded directly to me instead given my name isn't Angela. Again, I wasn't "expecting" anything, I posted my experience because it clearly still affects me till this day. What do I have to "gain" from posting a negative review. And I never said they held his remains, I picked them up! But that doesn't negate the fact that he could have been cremated SOONER and not held in that freezer, I could've been sent the bill and paid in full later. They aren't compassionate in private. Why even respond to my review if this is your response when doing what you asked of me?

Very disappointed with this business. Zero empathy at our family's loss, just concerned with money…read more Calls not returned. Rude in person.

I called Crown Memorial to make arrangements for simple Cremation for my…read more Husband and I, We wanted to pre-plan . I happened to talk to a lady that lives in my townhome complex. She was kind enough to drop off the info and complete arrangement guide at our home. After we reviewed the info, my husband and I decided to use their services and wanted to make an appointment to make the arrangements. I called four times and left messages asking someone to call me to make an appointment, I even asked for the lady that lives in our complex who dropped off the brochure. No one called me back so I called her cell number that she gave me when she dropped off the info. She said she never received a message and I asked why no one else called me back. I asked her if she would want to do business with a business that was this unprofessional and she said no and apologized for the customer service that we were not given. I don't feel good about Crown Memorial and we have decided to take our business else where!