Dropped my car off for a repair. There was a chip in the windshield when I dropped it off. I had a suction phone holder on the inside of the windshield. When I came back the next day, the phone holder had been removed and there was a 7 inch crack in it. They did not repair it. read more

I always feel like I'm a very valued customer at Ness. The guys in the Service Dept. are so knowledgeable and I appreciate how they fully explain things. I just got an oil change today but will be getting new tires soon - at Ness, of course! read more

I took my truck in there twice for shocks the 1st time they lost one of the part's bags and were rude to me about it the 2nd time they couldn't find 1 of the parts in the bag they had opened and were rude to me about it both times the parts were in my truck. Now I don't get to get the shocks installed because I have to pay money and order the installation kits again since they lost the parts what a horrible business and the service manager Rachel is beyond rude. read more

I called on Wednesday to schedule an oil change for Friday, December 18th. I asked specifically when making the appointment if everyone was wearing masks. I was told yes that they were. When I arrived, both of the ladies working in the office were not wearing masks. The men behind the service counter had masks on and off and others from the back kept coming up to the desk and no masks. Salesmen walked through also not wearing masks. The technician that drove my car out to the front also did not wear a mask. I completely understand that everyone has different views on wearing masks. I would have appreciated their honesty when I specifically asked if they were wearing masks. I don't think my $62 oil change was going to make or break them if I chose to go elsewhere. read more

We had a great experience from start to finish!! Our service included Ness's coming and picking up our car, leaving a loaner vehicle and making the experience effortless and easy! They sent a text message with very detailed information regarding our services, followed up by a phone call and asking if all are request were met. They delivered our vehicle back to our home with a breakdown of cost as well as an inspection report. I highly recommend this company not only for their outstanding customer service, but also for the work they performed on our vehicles. read more

Family owned business always gives personal service. I have used there services for over 40 year.

Always does an excellent job for a fair price. Not pushy but let's you know what to plan ahead for. Super nice service team

you don't wanna go there service is terrible and the owner will laugh at you and tell you you're no longer a customer here

Follow up to my $2,600. New brake lines debacle. Apparently, when you pay $2,600 for a new brake line kit, it doesn't come with new fittings. Yep, not only did I not have brakes because " the rear shoes are worn" when I picked it up, they wanted another$723 for rear shoes and drums. I bought new shoes and drums from Amazon, cost $110. it me took an hour and fifteen minutes to put them in and re-bleed the lines. I have brakes now. The front left line was full of air. Upside is they didn't charge me for the extra air in the line. HA! NEVER GO TO NESS AUTO!!!!! read more

Ness Auto Sales & Service - Old fittings on new brake lines - Auto Repair Near Me - Lodi, Wisconsin

I had a better than expected service. Kept well-informed and got a 29 point inspection at no charge. I called to have two vehicles serviced and it happened the same day. Can't express how happy I am. Jason the service manager is fantastic. read more

They were able to get my vehicle ahead of schedule, which made it easier for me to pick it up. Prices seemed to be fair and reasonable Communication was also key as they kept me up to day at every step Would recomend them to anyone! read more

Fair pricing (comparative to other local shops), will use customer supplied parts (unlike some in area), do have loaners (just make sure you fill up before return), Rachel is very friendly and helpful and the ladies in the office are, too. Get the work done in a timely manner and will update you when problems arise. read more

Called a mechanic (Bo) with questions and .. he was very helpful and respectful. Even though I didn't get very good news I was relieved with how well I was treated and talked to. read more

If i could give this a 0 i would. I had a fuel line leak. I took it here to get fixed. (Because we are supposed to support our small town business)i was told they needed to drop my fuel tank and replace a part that was connected to 2 other things. The Estamite they gave me was 826 dollars. When they told me that the assured me that was the cheapest they could do. They could not repair it. I could not afford that which i told them that. I told them i could not afford that and to put my car like it was. They did. I went to pick it up they told me they filled my brake fluid (they did not do) i paid 30 something dollars for the Estamite and filling my brake fluid. My boyfriend told me to take my car to tg tires in dane for a second opinion. So i did. They fixed my fuel line for 226 dollars. I just dont understand why local companies try and rip you off. But we are supposed to shop in our town. Small business. Do not go here. They will rap you read more