They have always gone above and beyond to keep my Acura RDX running exceptionally. One time, I was…read morein Florida and was experiencing a problem. I could still drive when I called them for advice. They told me where to drive to get to a place like them on the way home to Wisconsin. They called the new place to be ready for me with the part I needed when I arrived there. One hour later we were back on the road again on our way to Wisconsin. We had lunch while we were waiting. Incredible.

Fixed coolant leak, get it home, still leaking coolant. Shop claims system was pressure tested and…read morepassed. Get it back into the shop; fix second leak with additional parts and labor costs. Claims pressure tested system and passed for the second time. Currently no leak. Took two trips, two bills, and didn't have my car for little under two weeks. You decide if this is the experience you want.

Excellent service and price. Got me in the day I called. It seems I need more characters to post…read morethis review.

I would give them more stars if I could! I had a 17 year old vehicle that I brought in for an oil…read morechange. The mechanic noticed that my car's subframe was nearly rusted through, along with a bunch of other work that needed done. Due to the subframe, they recommended I have no further work done on the vehicle, and that I stop driving the car immediately. They literally said, "Do not put another dime into this car. Buy a different car." They could've "fixed" my car and made a lot of money, but they were honest. When I buy another car, I will bring it here!

How do you know you have an honest shop? When they, like a…read moredoctor, tell you that you have a terminal hospice patient and not something they can cure. I have never had a more honest shop. The news I got was terrible-tied with serious sentimental value-the answer I got was honest. I had to convince them to do the work to make it safe to drive-knowing there was no cure. Then they do it in record time, charge me less than others would or quoted and were nice as could be. They explained the in detail what they could and could not cure, advised that I not invest and after significant pressure offered a middle path. They stayed opened late to accommodate, did amazing work and did it well. I love this shop. You will too.

Don't let the other reviews fool you. Based on my experience, I would not recommend this shop or…read moreits staff. I brought my car in on August 10th for an oil change, tire rotation, and to check a service light on the dash. About an hour later I got a call about it, and was given an outrageous quote to repair the root cause of the light, which turned out to be my alternator. On that call I wasn't given any real explanation or even a breakdown of the cost. That's also where I learned about a diagnostic fee I would be charged even if I went ahead with the repair, something I was never told about upfront. I declined the repair. After that call, I got quotes from a dealership and two other local shops for the same alternator repair. DiMaggio was going to charge me roughly 30 percent more than the dealership and nearly 70 percent more than the other local shops. Nobody called to let me know my car was ready, so I showed up assuming it was done. At pickup, I was charged for services I never approved, with no explanation until I pushed for one. My invoice said I had been given a courtesy vehicle inspection, but I didn't actually receive the results until after I had already complained. When I asked for the manager's contact information in person, I was handed a business card with an incorrect email address on it. I had to track down his correct email myself just to reach him. He did call the following day, and I'm giving 2 stars instead of 1 only because of that call, but the conversation mostly defended his team's handling of things rather than offering any real path to fixing it. Because of that, I ended up taking my car to another shop instead. This experience was more than terrible. It didn't make sense on paper or even in person. Avoid this shop if you can.

Great local shop that we trust to bring our cars to. We know they are honest with estimates and…read morethe work they do. Best to plan ahead on when maintenance is needed so they can fit us in for appts. There is a reason they are so booked up - they are the best!

Went today to figure out best approach to shield on bottom of car coming loose. Initially offered…read moreto take it off for free before realizing there were more problems, ended up only costing $15 for cost of materials. Interacted with Tyler, very nice very helpful - explained everything he was doing and why and didn't overcharge- if I have another problem I'd come back here!

Ömar and group are amazing. Very willing to work with you. Always trying to find the best and…read morecheapest solution. Very calm.

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

RESPECT AND INTEGRITY!!!! If you are looking for frills like…read morelittle snacks and a free car wash, keep moving. But, if you're looking for a car repair shop that treats you with RESPECT and INTEGRITY, you've come to the right place! Marcus takes however much time is needed. He lays out all options, doesn't mince words and is so obviously passionate about his work, your car, and making sure, you will be as safe as possible on the road! I no longer dread bringing my car in for service! Just bring your own pretzels and soda. You won't regret it!

Super helpful, fast, and friendly service. Glad I found this place! They seem very trustworthy.read more

Scammers don't bother to have your car fixed. They had lie to me saying my car has been fixed.read more

I don't know if they are good. They never got back to me or answered my calls. I left voicemails,…read moreemailed, and sent an appointment request via their facebook page. And, nothing. Seriously? That's really bad service and if you're too busy to call anyone back put that on your damn voicemail greeting. Chet's car care actually answered the phone and got me in the next day. For a simple fix that could have been Dutches business if they cared to return calls.

Brought my '07 mustang in for a new wheel and tire installation! They were quick to work on it and…read morethe tires look beautiful! Really happy with my service and would be happy to return. Very reasonable pricing and flexible for pick up times.

Ive had 2 visits with the center. James has been awesome. Takes time to listen, is responsive and…read morekind. Theyve done an oil change and a once over on my car-not as invasive as I feel was needed. Ive broken down twice needing a tow since. Thats not what I came here to talk about though. They certainly had not caused those issues, but it would have been helpull to know. They cost me time from work and money besides. My issue is with how the owner not only answered the phone but continued to speak to me when I was telling him my new dilemma (Im in bankruptcy and have struggled keeping a running vehicle. Ive learned a lot and can do much of the work myself). I have learned enough to know what I don't want to do myself. Mainly because it is now winter in freezing outside and Im without a garage. He never let me finish a sentence and was frustrated when he couldnt get the story straight. Every question he asked was biting and condescending, where if he let me finish and listened he would have had the answers. When he finally got a better picture of the issue he responded with 'I have a hard time believing that.' He went from 'thats not possible' to 'if we had done that' to 'this is what we do when that happens'. It turned into one of the situations where he said too much because he thought I didn't understand what he was saying. Looking at Google and the description-its an absolute lie. All of the part stores in the area know me. By name. And Ive taught the young bucks behind the counter a thing or two. I am smart enough to ask about the things that I don't know and I know how to ask nicely. He'd begrudgingly told me to make it in by 7:15 am to fit me in. Didnt offer the work for free (removing the leaking oil drain plug that they didnt use a crush washer with and is not coming out), didnt go into what could may be done to fix it and what they can offer for any price. I know how to fix it, his customer services was the worst Ive experienced in a long time.