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    NetEffect - Las Vegas IT Services

    3.0 (2 reviews)
    Open Open 24 hours

    Services - NetEffect - Las Vegas IT Services

    Data recovery

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    Duke of Computers

    Duke of Computers

    4.5
    (60 reviews)

    Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

    I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

    GadgetMates

    GadgetMates

    4.8
    (738 reviews)

    Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

    This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

    SpeakGeek PCs

    SpeakGeek PCs

    4.0
    (12 reviews)

    B 2 C maybe OK B 2 B no I wouldn't do that. I say Chris Droge is knowledgeable about computers and…read moreif you don't mind a non formal way to repair your PC ie, writing up a service ticket, checking up on what the customer needs then, deposits taken up front, he does have a booking system that reminds by text alerts which is cool. I thought he is 24/7 service, but there's clearly hours on here. Oh well I'm not surprised when I'm being lorded over when he is talking crap to make me feel smaller over his many decades of being in business when the Dinosaurs walked the Earth and we had to call the PC person by poking a hole in the bottom of a cup from 1 string to the other red solo cup. Good luck on your business thanks for taking the time to clean my PC that was pretty cool, and while I don't believe the customer is always right, sometimes the customer is not always wrong, I still give a 5 stars because of his skill but I would give 1 star for likeability because I certainly don't like him and 0 stars for accountability. I own the very imperfect person I am - and if I didn't need help with my PC I wouldn't be calling a repair service. I don't own that I am bad at communication, that is self projection, and that crap makes me upset. Anyways he'll come to your home or business or he will take your stuff for free into his office - which doesn't seem like a sustainable business practice to me, but that's how Home Depot is the biggest and most profitable retailer in the world overtaking Walmart in 2019 because the owners in 1976 Bernie Marcus, Arhtur Blank, and Ken Langone would go to competitors stores and buy the items from other stores if they ran out and deliver to their customers homes for free in those early days. Despite being in business since the dinosaurs, you can find this type of old school service in Chris and perhaps after Robots take over humans in our world then it can be automated but I know I will become dead and gone for many centuries. Good luck Chris and potential customer reading this review.

    I've used Chris and his services for years and he's always provided quality service. Highly…read morerecommend him!

    NetEffect - Las Vegas IT Services - itservices - Updated August 2026

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