these guys would not accept my credit card they insisted on being paid in cash only or I would have…read moreto pay an additional fee for credit trans action including tax makes you wonder why they insist on cash only also the guy was very upset because I would not give him access to my password said passwords were an illusion as if they served no purpose for securing data and access to personal information . Would not refer anyone to deal with this shop. j

STAY AWAY from ComputerRocks in Murfreesboro…read more Upon my arrival, there was a woman at the desk who was very upset. From what I could gather, she was being charged more than what she was quoted. I basically ignored it, but my how I wish I would have turned around. First, I need to mention that I dealt with different people throughout the entire process. 1 gentleman at drop-off, another gentleman on the phone who had very broken english, and 2 teenage boys when I picked up the laptops. I had an issue with 2 of my laptops. First, I was told it was probably a hard drive issue with one, and corrupted RAM on the other (which I recently upgraded). I was told and signed for a $20.00 diagnostic fee that would be waived if I completed the repair. I was never given labor rates throughout the entire process. I was called a couple days later and informed that both of the hard drives were bad and it would cost $150.00 for one laptop, and $100.00 for the other. I was told they were both going to be replaced with 1tb hard drives. I gave him the go ahead thinking this was the cost to repair them. (Again, I was never quoted labor rates) Both of my laptops originally had 1tb hard drives and they were both replaced with (much) smaller (SSD) hard drives which are faster, but not near the same capacity. One day later when the repairs were completed, I was called was then informed that I was being charged $300.00 per laptop. I was not happy and let him know that I didn't agree with this. I told him that I would be coming by shortly to go over the details. When I arrived, there were 2 teenagers (13 or 14 years old) working the desk. I felt that they were there for a reason. It was known that I was upset and that I was coming in. I was then informed that the previous charges of $300.00 per laptop was not including tax. I informed that I wasnt going to pay that much. The teens ended up calling the original person who quoted me $150.00, and $100.00. He did cut the price down about $80.00. So, I ended up paying $534.00 and some change I have to bring up that I was being charged over $100.00 in labor for each laptop, and one of the laptops has an easy access panel on the underside. It literally has 1 little screw and the entire back comes off revealing the hard drive, graphics/video card, fans, RAM, etc. Once I arrived home, one of the laptops had a prompt that stated the Hard drive wasn't installed. I removed the back cover and noticed the connections were loose. So I basically pushed them in a little harder. They also rounded off 2 of the 4 screws holding down the hard drive. I also noticed that the hard drive that was installed looked somewhat cheap and felt that way as well. I did a little research and found that it could be purchased on amazon for $50.00, and I was charged $150.00 for it. I also decided to check out the old hard drives and see if I could possibly use them for additional storage, and low and behold, they both work just fine. So, now I am wondering why they were replaced at all. It seems that I was charged what, 125% mark up on the hard drives that I didn't need. I also feel that I was being told those were the issue, while the true issue may have been much simpler and cheaper. Needless to say, I am not enthused and I feel like I was scammed. I should have went with my gut on this one.

this company was recommended to me by several of my neighbors and after using this company many…read moremany times i would recommend them to anyone and everyone. the competent services of joshua patton was above and beyond and i would continue to use lighthouse computer solutions for all my needs. my issues were addressed promptly and courtesly. kudos to joshua patton

From the owner: Computer repair (on-site and in-house) including laptops, custom built solutions & upgrades to…read moreexisting computers. Re-building / Re-installation of the operating system and driver installation Setting up & configuration of networks (wired or wireless) Data Back-up & Recovery (crashed drives...we can save to DVD, CD, etc.) Virus / Spyware / Adware removal

Great place, they knew what they were talking about and with great price, I came in with a broken…read morePS5 HDMI PORT and they fixed it in one day and it worked perfectly

I went to have a broken laptop screen repaired. It took a while only because I had to decide out of…read morethe options given whether I would replace the screen or also the case as it was broken. I decided on the screen and it took about a week for it to be received and replaced. I was told that the computer would be ready at a day and time. I showed up and was relatively calm when it wasn't. The woman in the shop called the tech guy and he offered to have the laptop delivered because I don't live in the area. The cost to repair was lower than the estimate so I am less peeved about the delay, and we did receive it the same evening. And the tech managed to manipulate the cover so it fit together. All in all, I'd try Lopez Computer again, but now I know to be less definitive with the timing of the repair.

The entire experience was just wonderful. The staff was respectful of my time and space, as well as…read moreproviding an amazing and quick service. Firefly was able to help me fix my internet at my house and for such a great price. I highly recommend Firefly, because of how efficient of a job they do, and being a local business. Thanks so much!

From the owner: Computers, Wi-Fi, TVs, Smart Home, Audio/Visual - At our…read morecore, we're problem-solvers who love using the latest technology and creative thinking to help our clients achieve their goals. We take pride in our commitment to sustainability and making a positive impact on the world. Our clients are at the heart of everything we do, and we strive to build strong relationships by listening closely to their needs and delivering exceptional results. We believe in pushing boundaries and taking on new challenges, and our team of experienced professionals has the skills and expertise to provide personalized solutions that work for you. We're here to be your trusted partner, dedicated to making a difference and helping you succeed.

Patrick, June, and Todd are professional in leadership. Too many people giving orders that are not…read moresupervisors. They need to take their old, incompetent behinds home permanently, they dont have the character or educational competency to train anyone, if not, the are a detriment to Quanta. With booming technology, 15.00 per hr would attract quality employees. I would have stayed if it were closer to home. Cleaning staff? ALERT, CAUTION, BEWARE, OH MY, bring your cleaning chemicals especially with the risk of COVID. Wipe down the tables, frig, microwaves, chairs, door handles etc. Dont pull trash when people are eating. Have the restrooms ready prior to a shift clocking in. Dont put COMET on commode seats, its abrasive!!! Stop standing around, be productive. In other words, Patrick, June, and Todd saved the day.