Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

They have resolved everything I've taken to them. Mostly agreeable interaction…read more I trust they will do there best to fix what I broke

I've been a dedicated Mac user for nearly 20 years now, since the switch to Intel processors Back…read morein the day I even performed upgrades, larger HDs. SSDs ram upgrades. So I felt pretty confident I could handle the upgrade of my M4 Mini's SSD. Three weeks after the physical upgrade I still encountered problems that even my AI buddies were not able to help me with. THANK YOU, TARIQ, for solving my problem! He even charged far less than the original estimate! I am now a dedicated Z-Mac fan! Who needs the Genius Bar??

Perfect service, fast and knowledgeable. Customer service and cost effective. Highly recommended…read morehim.

Fixed connection portal an gave cleaning to PS5. Good turnaround and good customer service…read more Reasonable prices. Would highly recommend.

Totally amazing experience here! I am glad we talked to Mina. He is such a friendly guy and super…read moreknowledgeable on phones. He fix my phone in a very short time and without costing me too much. I'm so glad I came here. Definitely highly recommended!

Able to get my problems fall and injured for me very quickly. Service was pop not just like the…read morefollowing thing. I'm very grateful to have these guys through My belt

Ever since I took my phone to this shop for repairs, it's started malfunctioning a lot. I don't…read morerecommend it.

I needed my phone screen repaired and came here due to it being close to my work. Highly recommend…read morethem, very friendly, fast and knowledgeable about All things regarding cell phones!

Walked in with a broken iphone screen and was greeted by a young man, Rybar (spell) as he was…read moreworking with another client patiently explaining her options for an issue with her ipad. Once finished he came to me and offered various options and went to work. 20 mins later all was fixed. Very positive experience and would not hesitate to go back for repair needs.

Gordon was able to do same day for me, took him longer than expected to replace screen but finished…read moreproduct was excellent!

From the owner: Small package catering and more pickup and delivery service. For more details please contact. read more

*This review has been EDITED, as the service I received has been TERRIBLE.*…read more My phone was originally repaired on August 23rd, and I was pleased with my service. It soon became clear that my phone was not functioning properly - the screen was not responding, I was using more pressure on the screen, etc. I contacted Caymen, who referred me to the warranty form; it was filled out and approved within a few days. Caymen was able to replace the screen within another few days; it took a little over a week to have the screen repaired a second time. Unfortunately, my phone is STILL NOT WORKING PROPERLY. I have contacted iCracked and Caymen several times. Caymen says he's unable to help. iCracked customer service has been slow and unresponsive - they want to repair my phone for a THIRD TIME. At this point, I know I'm going to have to visit another service provider. iCracked email customer service takes several days to respond and requires several follow ups in order to receive a response. I attempted to call their service number - it is 4pm on a weekday, and they are apparently unable to take my call - the only option is a voicemail. Please do not use this service - you will regret it! *** This was an AMAZING service! I woke up in the morning to a cracked iPhone, and I knew I needed it repaired. I ended up scheduling an appointment right away - I didn't need to leave my house! Caymen arrived and my iPhone was repaired in 10 minutes, AND it was cheaper than a repair at a traditional store.

I cracked my screen the day after the Apple Store in Green Hills closed for renovations. So I…read moresearched for other options and found iCracked. Based on the good reviews, I made an appointment. The first screen repair for my cracked screen went great. I met with the tech at Starbucks, and the screen replacement was fast and easy. The colors weren't quite right though, so through iCracked's warranty, I had a second appointment and the tech replaced the screen for free. Now my phone is completely broken. I don't know what went wrong during the repair, but half my screen now has a gray shadow over it. My phone overheated and I couldn't turn it back on. There was a super funny smell from it as well (I don't know). The left side of my phone can be popped in and out of the iPhone frame as well. The tech has suggested that the adhesive used on the screen is peeling up from the frame and/or that the iCracked parts damaged my phone's motherboard, so great. They even admit these aren't quality replacement parts. I immediately let iCracked know the first time the screen had the shadow and the phone overheated--via email since I didn't have a phone. Using a borrowed phone, I've been calling iCracked customer service, which seems to be a croweded call center. It's nearly impossible to hear any of the reps you talk to over all the other reps talking to other customers, so that adds to the frustration. The rep told me it was up to the tech to refund me for my screen and replace my phone. The tech says it's up to iCracked. I don't care or want to mediate this between them. I just want a working phone and a refund. Bottom line: don't use this company. They'll shuffle responsibility between the company and the tech as well as basically ignore you if the repair goes wrong. I've been out a phone for almost two weeks and they still haven't even processed the refund for the initial screen replacement. I should have just driven out to Cool Springs for the Apple Store when I cracked my screen. It's more expensive, but clearly you get what you pay for. Avoid, avoid, avoid this company.