It was the best bank experience I had, Mr.Kirby was very professional and very knowledgeable.read more

Kirby was very professional and knowledgeable. He went above and beyond to help us open a new…read morechecking & savings account today. We're very pleased with the experience & expertise we received.

I couldn't be happier with the experience I had working with Phil Ganz on my DSCR loan for my…read moreAirbnb property! I needed a cash-out refinance on an investment property and Phil made the entire process incredibly smooth, fast, and stress-free. From the very first call, Phil demonstrated deep expertise in DSCR loans, investment property financing, and short-term rental mortgages. He walked me through exactly how the debt service coverage ratio would qualify the property based on its Airbnb income instead of my personal W-2s -- something most traditional lenders won't touch. His knowledge of non-QM lending and cash-out refinance options for real estate investors was exactly what I needed. Phil handled every detail with professionalism and transparency. The application was simple, the communication was constant, and he pushed the file through closing well ahead of schedule. I was able to pull significant equity out of my Airbnb while keeping my personal debt-to-income ratio completely out of the picture. If you're a real estate investor looking for a DSCR loan, Airbnb financing, investment property cash-out refinance, or any non-QM mortgage solution, Phil Ganz is the mortgage broker you want on your side. He's responsive, knowledgeable, and truly delivers results. I've already referred two other investor friends and will continue to do so. Thank you, Phil -- you made a complicated process feel effortless! Highly recommend to anyone needing DSCR loans or investment property financing. 10/10!

I've worked with Phil multiple times over the course of 7 years and can't recommend him highly…read moreenough. He's a trusted advisor who makes the mortgage process clear and manageable. Phil takes the time to walk through all the options, helps you make informed decisions, and is incredibly responsive and easy to work with. He's flexible, reliable, and always available when you need him -- truly a partner you can count on during an important financial decision!

I'm currently selling a boat to a Velocity customer. So far, they have been one of the slowest and…read moremost archaic banks I can worked with. After more than a week, they finally mailed a check to my bank to clear the lien, now one week later they are sitting on my overage payment stating they have to wait for SCCU to send them the title which "could take up to 20 days". Yesterday I sold an RV to a couple with Mid Florida and the entire process was completed in 48 hours ending in a 35 min bank visit with the buyers. The experience has been so poor that I'm considering helping my partner take her car loan away from them as well. I finance often and Velocity will forever be at the bottom of my list.

I must say this is by far the best bank that I've ever used in my life. All of the people here are…read morenothing but professional and friendly. The tellers are exceptionally LaTricia and Evelin make you feel at home each and every time you come into the bank. I used a lot of the big banks for a while, but I would never go back to either one of them. This is the only place that I would ever bank. I'm the customer for life. If you're not a customer here already you're wasting your time come in and be greeted with a friendly halo and have all of your needs taken care of.

Worst experience. I was contemplating moving to a new bank because of horrible customer service but…read moremy usual branch is great. This one is horrible and should be avoided, specifically Tatiana. Don't work in customer service if you don't like dealing with questions. I didn't know how to transfer money from my wells Fargo account to a friend. You can do this with USAA and Navy Federal quite easily so I asked. What I got was a lot of attitude then she told me to take the money out and just gave me cash and called it done. She passed me off to Alberto who was phenomenal and handled my issue with professionalism and kindness. It's times like this that I regret staying with Wells Fargo

NEW LOCATION ALERT!!!! So Happy. This location is new, fresh, bright, and have very pleasant…read moreemployees. I was told about this location while on the phone with NF customer service. They told me instead of sending my auto loan through FedEx that I can pick up the check in person. I was impressed!!! Walked in to nothing but greetings and smiles. I'm sorry that I didn't get the gentleman name who was at the front because his smile and attitude was very pleasant. I was then sent to Tanya who explained to me exactly how this process to purchase the car was going to work. She was also very pleasant and thorough. Thank you so much for the great customer service throughout this process.

I have been a loyal Navy Federal Credit Union member since 2016. I have been in contact with this…read morecurrent branch. have a checking account and a joint account that my partner and I use to pay bills. My partner was robbed at gun point in Fort Lauderdale a week ago and they took their phone. The robber then proceeded to jail break the phone and liquidate our accounts to over 4,000 dollars through Zelle and Apple Pay. We still haven't got our money back even though they know the transaction was fraud. We are very upset that there are no security provisions and thieves removed large amounts of money out of our accounts. Do better!

In light of the absolute unprofessionalism that is rampant in 99% of the Auto dealership industry…read moreparticularly in a 100 mile radius of Vero Beach,Fl There is only One we found that is trustworthy,fair and easy to secure a auto that will fit your needs!! Their name is Amercan Champions in Stuart,FL period!! Mike and Maurico are the best at what they do and is needed to in a safe, helpful purchase Hands Down!! They will go out of their way to help you in your search and especially in the find you the best way to finance your vehicle working as long as it takes to get the best rates based on your credit. They are willing to go out of their way to get you a fair deal and also make sure the vehicle is safe for you and your family. With all the negative dealings with about 50 dealers in the area(read the reviews on Sales and Service) you will see this review is 100% correct on finding one that you can trust and make the purchase stress-free! Tell them Michael and Cynthia P sent you.

Warning for Seniors: Hidden Fees and Non-Compliant Paperwork…read more​ The Red Flags: * Bait-and-Switch: After taking a $1,000 deposit, they tried to add $1,893 in fees ($994 Dealer Fee + $899 'Electronic Fee') that were never disclosed in the advertised price, as is required by FS 501.976(16) * ​Illegal Paperwork: The deposit receipt they issued violated FS 501.976(10) because it failed to state the mandatory hold-time disclosure. They failed to provide a signed copy of the receipt for three days. My mother actually had to ask for it. * ​Security Issues: They ran a $1,000 manual entry on my 62-year-old mother's card without her present, without ID, and without a signature. * ​Staff Attitude: When I pointed out these Florida Statutes, a member staff called said 'this is bull**it' and the owner claimed he 'didn't know' the law existed. Do not fall for the fall for the friendly. demeanor this place is dishonest and practices shady business tactics.

I worked 3 in a half years for a sheriff office in Louisiana, I got my $2797 pension check,…read moredeposited into a navy federal atm on July 17 2023, check was endorsed by myself and dated 17Jul2023, but the next day the check was cashed at this branch fraudulently by a teller, no one is willing to help me out because I don't have a chase account. how can a check be pulled out an atm to be cashed, and chase didnt question it at all, now I lost my pension check that I worked so hard for.

Went into the bank with an emergency because somebody was making him cash and checks out of our…read morebusiness account. Rather than assisting us they told us we need to make an appointment and come back later as our account is actively being pillaged by the thief's. The woman who sits at the desk, closest to the tellers, had a disgusting attitude, and would not see us even though her appointment wasn't there. She made sure she way to 25 minutes earlier appointment rather than assisting us with our emergency. I'll be moving all my money out of this bank and taking it to a much more cooperative one and I encourage others to do the same.

Called the dealership to check in with my sales agent Juan Carlos Schneider to see if there were…read moreany specials that my wife and I could check out. Since he really took care of us when we purchased our 2021 Rouge. Juan Carlos came through yet again! He found us a great looking Rouge Rock Creek edition and worked with management to keep us in the right price range. He was able to get me the best dollar for my vehicle as trade and made sure that the process was smooth and fast. If you're looking for professional, courteous and efficiency with no drama then go to Weston Nissan and ask for Juan Carlos Schneider! He'll take care of you!

I had such an amazing experience at Nissan Weston! From the online support staff at my initial…read morecontact, Brian, to the warmth of the front office staff and our closing rep Mayo. The absolute star was our experienced sales man, Mark Mirand!!! I think you always anticipate a certain energy when car sales are involved..Mark was calm, cool, collected the entire time. He allowed my husband and I to ask 1000 questions. He was warm and truly looked out when the deal was done. I complimented Mark many times through our tour and test drive. He is exactly who'd I send my family and friends to if they were in the market for a new or used car. I am looking forward to staying pleased with the service at Nissan Weston in the future. If the turn around I experienced this time is a reflection, I'm so hopeful.