Great service again, moving on to BMW number seven!! Best dealership around!! They always deliver…read moretop class cars and top class service. Thank you!

Got my car serviced, and the service advisor paid no attention to my warranty. So had to pay $3200…read moreout of my pocket. And got no help from this location or any of their supervisors . Haven't gotten reimbursed They haven't called me back or tried to deal with the situation on their end.

After dealing with a few dealerships and all the usual games, I called Alex at Lexus of Palm Beach…read moreand told him straight up I already had an offer in writing and was not interested in going back and forth. I asked if they could beat it and he did. No hassle, no pressure, just handled it exactly how it should be. My wife is over the moon with her new Lexus and could not be happier. The showroom is beautiful, but more importantly the whole experience was smooth and easy. I cannot stand deceptive sales people and Alex was the complete opposite. Honest, straightforward, and easy to work with. Mo in finance was great too, quick and simple. Highly recommend Lexus of Palm Beach.

Our Apple car play wasn't working so we pulled off the turnpike into the dealership. George showed…read moreus how to do a factory reset or reboot. It made all the difference & we learned a new trick!

Had a great experience with the Nelson the salesman. This dealership is under a new parent company,…read moreand it is a night and day difference from the previous ownership. We purchased our vehicle at very reasonable price, and I definitely would do business there with Nelson again

I didn't know. not sure, we stopped by no one came out to say hello. We walked outside for about 20…read moreminutes to look at cars. I asked a young man about a sales person he stated they were all busy and I should make an Appropriate Appointment to talk with a sales representative! I said ok and left. The cars are beautiful we just wanted to ask a few questions.

Usually the service is absolutely excellent. I've never had an issue. This last experience was a…read morebit more challenging. There is a new person managing phones and check in and she would benefit from additional training. For instance, possibly saying "I'm not sure" and offering to find someone who can provide more help if she doesn't know the answer to a question. Or writing things down so she doesn't forget them. I came to pick up my vehicle, she took my first name, asked me to have a seat and when I followed up with her after sitting in the lobby for 15 minutes, her response was "oh yeah, what's your last name" indicating she forgot that I was there. I was hesitant to write a review about this because I understand being new and needing grace but I would definitely recommend that she receives additional training. Otherwise, Erica and JD are the best and I will continue to use this location for now

Never buy a used car from here. I purchased a Porsche Taycan In the beginning of February and I had…read morea good initial purchase experience but the car is full of issues. They were initially going to address a paint issue that looks like it was covering up the car being hit (The carfax was clean) but other things are showing that the car might not be all there. A lot of panels do not fit right in places that are not touched often. I am now having tons of electrical issues with the PCM, it freezes, requires constant rebooting that does not always fix the issue. The 12v battery is failing, it will not hold a charge and left me stuck. This car does not use a normal 12v battery that you can just buy at an auto parts store. I can only imagine what this is going to be like 6 months from now. The overall quality of the car and deal is really bad, DO NOT SHOP HERE. Now they are just blowing it off. Not a good experience, not what you would have expected from this dealer.

Vehicle dropped off 4/25 for oil change, fuel filter, tire rotation, ac was blowing hot, and a…read moreplastic part on the mirror broke and I wanted it replaced. First of all the tire rotation could not be completed due to lug nuts being over torqued which they were the last to install them and they now say it will cause damage to the wheel in order to remove them. Not that is only the beginning, I then text messaged them that this would not be my responsibility as they were the ones that over torqued in the first place. Once I send a reply all contact was lost. Repeatedly called and asked to speak with a service advisor and every time someone picked up the phone they would hang it right up because they are so "busy" in my opinion they are porky managed and have techs with little to know experience. How do you over tighten a 2500 lug nuts without carelessly sitting in it with an impact gun. Overall the worst experience I've ever had with any car dealer. Will never be returning and I hope that can figure something out before they go out if business. This is not the only negative review which should say something about management. On a side note when u had to go in to finally get an update on my vehicle there was only 1 advisor at her desk and the others huddles around what I'm assuming is the service manager laughing and playing around while you have customers waiting 2+ weeks for their vehicle

Poor experience overall - brought my Yukon Denali to their Okeechobee location in WPB complaining…read moreof an issue with front wheel hub bearings. Service dept completed work to resolve the issue, but problem was not solved/corrected. Brought it back a second time, and issue not resolved that time either while the problem was getting progressively worse. They had the vehicle at the dealership for over 2 weeks in total, and could not correctly diagnose or correct the issues. Frustrated, I took it to another GM dealership close by. Problem rectified in 3 days, and turned out to be the exact same issue I thought it was when I brought the vehicle to Schumacher initially ! Needless to say, Schumacher will never have my business again.

I bought a 2022 tesla from them online. Leticia was very helpful before I put down the deposit. She…read moreanswered my texts most of the time. Before I put down the deposit, I made it very clear that I wanted her to charge the car before they shipped the car to me. Also, she agreed to give me the charging cable. And I asked her to help me check if there's any dent or imperfection on the car because i couldn't see clearly with the videos she sent me. She agreed to all of these requests. I fully trusted her at that time. When I received the car, the car is 20 percent charged. No Charging cable. And there's an obvious dent on the car. I texted her. She said some other agents probably took the charging cable before they shipped the car and she would mail the cable to me. I haven't received the cable yet after 3 weeks... Regarding the dent, she said if i wanted to return the car, i would need to pay for the shipping fees and the 1200 dollars dealership fees.

Sold us a lemon. Less than 30 miles on the vehicle and the transmission is toast. Refuse to help in…read moreany way due to the "3" day policy. Do not buy from here because if something is wrong, they will tell you nothing showed on their inspection, and you are SOL.... They will do you dirty. Now in debt over $20,000 with a vehicle that will cost another $8,000 to fix. Also when the vehicle was delivered it was filthy they didn't even bother to clean the interior before they shipped the piece of junk to us.

Everyday I'm excited to get inside of my jeep and drive it. It's really a dream come true. They…read moretook my vision and turned it into reality. From the exterior to the interior. I have black seats with pink trimming. See my Instagram for more @kenyattagadson

This was an extremely frustrating and disappointing experience from start to finish. I was…read morepersuaded to buy a Jeep Gladiator that was roughly $20,000 more expensive than the Wrangler I originally wanted because I was assured it would ride smoother and better suit my needs. That turned out to be false. The ride is terrible. I was also promised that I would be involved in the customization process, but I was not. Decisions were made without the level of input I was told I would have, and the final build did not match the specifications I clearly communicated. I specifically told them the vehicle could not exceed 6'7 in height because I need to fit into parking garages throughout California. I was assured that would not be an issue, yet the final vehicle ended up too tall, and it now causes ongoing problems in daily life. To make matters worse, I was sold expensive insurance that I later found out I cannot even use in my state. I was also charged $3,500 for a custom truck bed cover that is made of cheap plastic and leaks. Because it leaks, mold has grown on items stored in the truck bed. Charging premium prices for workmanship and materials like this is unacceptable. I ended up spending far more than intended on a vehicle and upgrades that did not match what was represented to me. Based on my experience, I would not recommend this business. I paid premium prices based on clear assurances, and what I received did not match what was promised.

I took my vehicle in service and discovered that it was in need of a transmission replacement. I…read morereceived superb customer service and advisory support from Keith, whom was very professional, thorough and informative during the entire process.

Gordon is a phenomenal salesman and I highly recommend him. Not only did he remove the stress of…read morebuying a truck by adding laughs he is very personable.

Terrible communication. Slow responses. No update on status of vehicle sale. The lack of support…read moresale started in September 2025 and is still continuing as the New Year 2026 rolls in. After loan approval, it took 14 days to schedule the notary public signing. Several days for them to receive back the paperwork. Then another 14 days to schedule delivery of the vehicle. Another 7-8 days for it to arrive. Once arrived a third party company, Executive Tag & Title Svcs., that holds the title for the finance company, sent a message saying they would take care of getting the vehicle registered. I was not informed by the dealership of this process. I called Executive Tag & Title Svcs. company, to ask a question on the same day that they reached out. Their representative did not reply for another three weeks. On November 3rd the Oregon temporary tags expired, so I was able to get a 30 day moving permit from the Nevada DMV. That temp permit expired on December 3rd. Then after submitting the requested documents, they submitted my document packet to the Nevada DMV. It has taken another 8 weeks for the DMV to issue registration and license plates on December 30, 2025. But Executive Tag & Title Svcs. company had the registration package sent to the dealership in Oregon "at the request of the dealership". So as of today the vehicle still does not have license plates. In the meantime the vehicle was issued a citation of $75 for not having up to date registration by local authorities. Because the vehicle is titled under my company name, I had to get commercial insurance before applying for registration, which costs more than $400 per month. So the vehicle has been sitting idle in front of my house for the last two months, while I'm out of $800 in insurance costs, and two monthly loan payments amounting to nearly $2k. I can not recommend this company.

Outstanding, friendly and fast customer service. They stood out ob the phone and in person.read more

We recently purchased a graduation car for our daughter from Palm Beach Toyota, and Sebastian made…read morethe entire experience exceptional. My husband, daughter, and I had been searching for a new Corolla for quite a while. We live in North Florida and drove over 300 miles to Palm Beach because Palm Beach Toyota had one of the largest selections of Toyota Gold Certified vehicles we could find, all at amazing prices. When we arrived at the dealership, Sebastian took the time to greet us and offer assistance. From the very beginning, he was friendly, professional, knowledgeable, and never once pressured us. He patiently answered all of our questions, thoroughly explained the Toyota Gold Certified program, and made sure we understood every step of the process. We never felt rushed or pushed into a decision, which made the experience much more enjoyable. Most importantly, Sebastian helped us get a fantastic deal on a Toyota Gold Certified Corolla for our daughter's graduation. Buying a car can be stressful, but he made it easy, straightforward, and enjoyable for our entire family. I also want to recognize William on the finance team. He was amazing to work with patient, professional, and incredibly calm throughout the process. He took the time to explain everything clearly and made the paperwork portion of the purchase smooth and stress free. Thank you, Sebastian and William, for helping make our daughter's graduation gift so special. If you're in the market for a great vehicle, I highly recommend Palm Beach Toyota. Their selection of certified vehicles and pricing were worth a 300 mile drive. And when you get there, ASK FOR SEBASTIAN. His honesty, professionalism, product knowledge, and no pressure approach made this one of the best car buying experiences we've ever had.

I was researching about a purchase and was very clear about a few items:…read more 1. Two items about the Cross that were not noted in the online description. 2. When you contact me via email, just give me those answers. It seems that their sales staff does not follow a possible buyers request. I was contacted with an appointment, I was sent various emails. If you as a salesperson cannot follow simple directions from a possible client, it means that you will never listen to me regarding my needs.