I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Shawn has today achieved what 6-7 previous IT technicians couldn't figure out with our home wifi. !…read moreHe arrived early and I felt immediately at ease ( I was home alone at the time). He has a wide range of skills - fixed everything from TVs , printer , network issues, my email server, Alexa, and even my car's phone connection ! After he explained the problem (old house with several floors and walls ) we now understand the issues and how to solve them in the future. He is very efficient and worth every penny of his 2 hour visit. Will definitely call him when we decide to update our system Kate WB

Absolutely terrible. Never get this for your business/ tenants because it is unreliable. Every…read morecouple days my WiFi rubber bands or goes down for no apparent reason. The Value is terrible, $50 for 40ms internet is poor. the only good thing is support is usually on the fast side but not on the weekends. (p.s. they won't even let you upgrade your sped, it's trash) (Photo: your WiFi isn't supposed to run for more than a few hours else it will shut itself down due to "high utility usage's

We struggled with our phone system for years until we found Audian. They got us set up with three…read morelines in no time and removed the layers of frustration we found we were working under with Comcast. We had no idea how much easier our phone life could be. Audian has outstanding customer service to boot.

When third-party workmen in our yard knocked out our business' internet access, we were in panic…read moremode. We needed to splice or rerun the fiber optic cable as quickly as possible. After soliciting three bids, we chose to go with Premier Communications. Premier responded to our request for a bid within 20 minutes, and scheduled a technical visit that same day. Every person I spoke with from Premier(Scott the owner, the scheduler and Jeff, the technician,) was knowledgeable, straight- forward, professional and considerate. The scheduler/dispatcher kept us consistently updated with regards to the technician's arrival time. We were especially impressed by our technician Jeff. Jeff was really sympathetic with regards to our need for a quick and reliable fix at an affordable price. Jeff offered us several options and the next day he came back and fixed our problem like a true expert. Premier's estimate was roughly 1/2 to 2/3 of the other estimates we received. Jeff and the rest of the Premier staff did a fantastic job at getting us re-connected within a day and a half. I would recommend Premier Communications to anyone who needs assistance with installation of PBX systems, cabling, and cable repairs.

I couldn't be happier with Scott and Michelle and the service they provide our company regardless…read moreof the time, day or night. We love our new phone system, and working with Scott and his crew was the most simple transitioning of a system I've ever been a part of. If we have ANY issues, it does not matter, day or night, they are there to fix things whether it be remotely or in person, at the drop of a hat. HIGHLY, HIGHLY recommend them!!

This location is within the Village at Totem Lake complex, east of 405…read more We have been here several times over the years ever since they opened. For the most part, we have had good service from adding a new line, inquiring about the new deals with phone upgrades, and solving more complex questions around ownership of family plans (there is only one authorized phone number to validate changes, but there can be co-owners to the plan to make online changes). The last was a heck of a puzzle to solve. We didn't always get a clear answer immediately, but they do try. Lastly, we come in for the Tuesday free swags. They are always very chill about these giveaways and don't make it cringy for these free pickups. Most recently, we got a clear bag for stadium use. Woot!

SAVE YOURSELF THE TIME & GO TO ANOTHER LOCATION. I've been going here for 10+ years and after the…read morelast 2 times I've been in, that's it. I've been told by two different associates two different to come back later for another deal. About a month ago was the first time. They told me to come back in a month. I waited and did today. Came back for them to tell me to come back in ANOTHER month for another deal? I don't understand if they're trying to make me come back when they can get more commission for a sale or what. Your new way of purchasing phones & having to order through your own Phone even though You're in store buying is insane. Left without a phone & on to the Kenmore store because I will never be returning. Crappy workers. ,crappy attitudes, it was ridiculous

Seattle Network Cabling provides quality workmanship and stands behind their services with factory…read moretrained technicians. Whether you have a large scale project, a complex multi state/office roll out, emergency last minute work, or even a small MAC request. Seattle Network Cabling can accommodate your needs and grow with your business. They been a loyal partner of ours for the past 5 years strategic in our development and growth as a company.

From the owner: Seattle Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Washington.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Seattle Network Cabling and Fiber Optic is proud to offer voice & data network cabling and telecommunications services to Bellvue, Everett, Ballard, Shoreline, Bothell, Issaquah, Kirkland, Renton, Federal Way, Kent, Puyllup, Tacoma, Olympia, and surrounding cities throughout Washington (WA).

As a small business owner, I hired Brian Wade and Caisson Technologies about a decade ago when I…read morerelocated my accounting firm to a new office in Shoreline, WA. Brian was instrumental in setting up our telephone system and our internet service (initially we had over six users). Brian and his team have always been there to guide us to better services while keeping an eye on our costs. Now, after over 40 years in business, I am selling my business and have relocated my phone and internet to my home office ... and Brian was instrumental in that whole process, too. You won't find anyone more technically knowledgeable or more conscientious and aware of your overall picture and the overall cost.

Highly recommend Caisson for business technology. I spoke with Brian Wade and his expertise with…read moreinternet cable and our neighborhoods was so helpful. The caption in YELP! didn't mention that Caisson Technologies was for business customers only. 5-Star for customer service and friendly attitude.

I am revisiting this rating and giving him 5 stars. His work…read morehas been rock solid and realized I was nit picking. So it was unfair to him and his business to receive a 4 star. It took me far too long to realize it and correct it.

Miles at Adaptive Solutions did an amazing job investigating my smart home issue and giving me…read moreeasy-to-follow instructions to do things myself in the future. He was communicative, reliable, and knew what he was doing! I would highly recommend Miles and Adaptive Solutions.

Robert is AWESOME! We had DTC come out to install a 6 camera system on our house. Robert was very…read morecommunicative throughout the whole process, explaining the steps he was going to take, how he was going to install them, as well as any recommendations for installation or positioning of the cameras. DTC did a careful job with the install, and took plenty of time to go through and do things right and go over the configuration of the system. They have been responsive post-sale with any customer service questions, and stand behind their service. I like the fact I'm going with a local company and not just a sales rep for a large installer that farms out their tech work and you won't hear from again until your contract is up. His work is clean and top notch and most importantly he always made sure that we were happy!!!

From the owner: Since 1989, Diversified TeleCom Corp has been installing business phone & voice mail systems and…read moreproviding voice mail services to businesses in the greater Puget Sound area. We also install next generation VoIP based & SIP based phone systems. We also sell and service surveillance systems. We are licensed & certified to install voice & data network cat5, cat6 and fiber optic wiring and cabling, & video coaxial cable. DTC sells music on hold and promotions on-hold digital MP3 players for phone systems. We provide overhead music, paging and intercom systems. We also provide beeper and pager service. We truly are your one stop shop for all of your telecommunications needs. If we don't have it, we'll find if for you. Over 30 years ago, DTC innovated voice messaging as a service in the Seattle area. During this time, DTC has provided Seattle area businesses, medical clinics and doctor's offices our custom designed reliable, & flexible answering services & emergency on call services at less than half the cost of a live answering service.