I came in to see if they could fix my iPhone X's screen that had randomly went black over night and another phone that had the screen hanging off of it. The iPhone 7 was completely repairable and they did a flawless job but unfortunately for my iPhone X, it was an internal issue. The owner recommended that he fix the screen so that it isn't shattered and I go to apple to get a new phone under warranty since I had only had my phone for 6 months. He did a flawless job replacing that screen even though it wasn't going to work. Apple gave me a new phone and it didn't cost me a cent! All I paid for was the 2 displays which would have been the deductible of my phone insurance! So I got to fix my old phone and got a brand new phone! Totally worth my 2.5 hour drive. read more

I love this place. This place is always my go to iPhone accessories and repairs. Raul always give great prices. Pay cash it's better.

Not often I give 5 shiny stars, but these guys deserve it! Message them through Yelp, they responded quickly. Told me my issue was a simple fix, no charge. "It's a TRAP!" I thought for sure. Went in cocked eye for a bait and switch. They looked at my phone, 15 seconds... done. Ta-da, it works. More unscrupulous establishments could have made up bogus repairs, I wouldn't have known. Bottom line, they're a-ok in my book. Give these guys a try first. read more

Best customer service and very affordable! Both my phones look new! He replaced the screen in less than 30 minutes! Thanks Raul!

My phone was broken front and back. I asked for a color white and he gave me a black. The camera lense is all blurry you can't even take pictures with it. You'd think that for the amount you paid you get a job well done. Truly disappointed with the outcome . He couldn't even get the color right, had to options and still got it wrong.. smh. honestly I pull not go here again or recommend neucase to anyone read more

This iPhone custom is the best fkn thing that has ever happened to me. Foreal I ain't even messing around

Love this place! Was referred here and I loved the fast work and friendly staff! Definitely will come back!

UPDATE #2 Again this SHADY "business owner" replys to me now stating that I'm a COMPETING shop in the area. Because I've posted past bad reviews of other phone repair shops. News flash people use yelp to put bad businesses and bad encounters on blast when they occur and especially when there's no in store or in company action! THAT IS SPECIALLY WHAT I USE MY YELP FOR!! To let future inquiring customers know about what you do wrong!!! Don't like what I'm saying? Well perhaps you as the shop "owner" should make sure your bussniess is the best it can be before you open your doors to the Initial public! Better your Business to YOUR customers standards!! I guarantee that I am a consumer! A consumer whom is sick and tired of business like this one who don't set basic standards for their business, their employees and as well as themselves as business owners!! 0 STARS!! UPDATED REVIEW#1 So with that being said 1. Shop owner or whom ever is replying to these reviews have respect for at lease your own business and at least own up when your employees fu** up!! 2. No wveryone whom post a bad review about your business is a competitor! They are frustrated customers or yours!! 3. YOur guna report me to yelp for reviewing your store? And saying something you don't like Feel free!!! I will do the same about A STORE THAT ATTACKS ITS CUSTOMERS FOR BAD REVIEWS! 4. Explain to not only me but as well as the people reading this how you know "I did not get my phone repaired at your shop!? Oh you supposedly searched my name in your database? Okay what name? Because as I recall you don't even know my name. Cause it ain't FAMEE!! But I will tell you what feel free to reply AGAIN. And I will gladly walk right in your shop and tell you all this plus record your unprofessionalism and post it. CAUSE YOU ARE RIDICULOUS!!!! And yes if you make another yelp account I will repost my reviews because people should know the service that they'll receive not only while their at location but as well as after wards!!! MAKE YOU INCLUDE IN YOUR REPLY ON WHAT DISCIPLINARY ACTION WAS TAKEN FOR THE EMPLOYEE WHOM SHOWED UP LATE ALMOST 30mins for work!!! 26 to be exact!! WHICH SHOULD HAVE BEEN IN YOUR FIRST COMMENT ON MY FIRST REVIEW!! THIS COMPANY HAD THE GULL TO MESSAGE ME AND TELL NE THAT IT WASNT AT THERE LOCATION! NEWS FLASH SHADY OWNER I KNOW WHERE I SHOP! DONT TRY AND DIS CREDIT SOMEONES REVIEW ABOUT YOUR BUSINESS BECAUSE YOU DONT LIKE WHAT THEY SAID! OPEN YOUR BUSINESS ON TIME AND HOLD YOUR EMPOLEES IR YOURSELF LIABLE WHEN YOU GUYS FU*** UP!!! IN MY OPINION I WOULD NEVER RETURN TO THIS LOCTAION NOR TO ANY OTHER LOCATION THAT BEARS THE NUCASE NAME! I went here to get my iPhone6s fixed early in the morning before work. I searched this shop at saw it was right down the street from my house they open at 10am I was here at 955 had to wait until 1026 for this guy to show up! When I spoke my mind and told him he's late which is causing me to be late for work he was completely unapologetic and simply stated he had to go to the post office! So the post office the place that's Open all day and comes to your establishment to pick up parcels is a reason to keep a customer waiting almost 30 mins. I did get my phone fix because I needed a really important number for my baby's Doctor his prices were outrageous as well paid 130 for a screen! Then when I left I noticed my mic was not working. Still is not working I took it to the Apple Store and they guaranteed me that whomever fixed my phone disconnected the mic. I've sent friends to This place with the same exact phone and the price was 100. So in my opinion this guy is swindling people out of money who really just need their phone fixed at that moment! And if you're seriously going to get mad at a customer for telling you you are late! After they've called you repeatedly then you sir just don't belong in business. And that's coming from a salesmen. AND YES YOUR PRICES VERY DEPENDING ON WHO CONES IN AND IF THEY KNOW YOU!! THEY DONT POST THEIR PRICES IN THEIR STORE OR ANYTHING. I KNOW BECAUSE I SENT A FRIEND IN WITH A IPHONE6s (exactly the same phone) the guy said 80 the next week when we went in again he said 90...... sooooo which on is it?! Huh?! Oh wait different customers different prices!!! KEEP IN MIND WE USED THE EXACT PHONE EVERYTIME WE WENT IN and it did not have any new damage for the price to change. THIS IS A SHADY BUSSNIESS THAT DOESNT TAKE RESPONSIBLY IF EVEN ONE PERSON READS THIS AND DOESN'T GO INTO THEIR SHOP IT WAS DEFIINITLY WORTH WHILE!!! read more

Came in to get my shattered glass repaired on my iPhone 7 and Alfredo made it very easy to do business. Very fast, efficient, affordable and friendly. Thank you for taking care of me, definitely always my go to for repairs or just to keep my phone looking fresh. Will continue to refer all my friends and family here! read more

We went in with a phone that was cracked in the corner and only waited 20-30 minutes and it was a good job

Thank you Raul for squeezing me in before your shop closed ! Amazing customer serivce & patience ! He even gave me a free case , the signature Neucase case ! I will continue to bring my buisness here for any of my phone needs ! First time and will return ! read more

I came in here in an emergency since I had dropped my phone and the front glass had broke. I called Alfredo and he was able to tend to me and said I can go to his shop and he'll wait for me. At this time, it was near closing time for him and I was going to be leaving for the weekend to Las Vegas. So I needed my phone fixed. What I liked about this visit and repair is that he evaluated and observed the damage before taking the phone apart to fix. It took roughly 30 minutes but I was one happy customer. To save me from myself, he added a tempered glass for me as a courtesy. I would definitely come back if I get another accident on my phone. He also offers custom colors instead of the stock colors. read more

Quick, easy, and straight to the repair. Pay in cash to avoid taxes and say u came in from yelp to get a complimentary tempered glass screen protector! The receipt is a date stamp inside the screen. Comes with a 90 day warranty if ur screen acts up or malfunctions. Thanks Raul! read more

Came in with 30 minutes left and they were able to switch my broken screen quick and easy. Best place to take your phones. They go above and beyond to make sure they take care of there customers. read more

They are very friendly and good fast service for iphone repairs recommend them to anyone who needs a repair.

This place is awesome! Raul replaced my daughters 6+ screen yesterday. He was very honest and knowledgeable. It's always nice when a business is concerned about the customer rather than amount of money they can possibly gain. Their prices are very reasonable and they do not use aftermarket screens! read more

The guys did a great job ... I had taken my phone to another place to get fixed and they didn't do a great job was afraid that I wasn't going be fixable but thankful the guy here was able to fix and at a very fair rate as well as fairly quickly which was awesome... thank you so much definitely coming back if I need repairs read more

Time and time again I've taken my broken phone to these guys and they do an amazing job EVERY single time. My recent trip my iPhone X max went black and half of the screen wasn't working, they fixed it and sent me on my way. Hours later the phone fell without my knowledge and it went black again .. I called them and they said to bring it back asap.. they fixed it again for no charge , I was ready to pay again due to my clumsiness but wow.. love these guys read more

Just left Neucase and I'm extremely happy and satisfied with the fast and professional service. As soon as I walked In I was greeted by one of the employees, he answered all my questions and fixed my broken screen in under 20 minutes. Thank you Neucase:) read more

Neucase - Mobile Phones Near Me - La Puente, California

Took my shattered iPhone to Neucase on a Saturday morning and got it repaired the same day for a reasonable price. Alfredo is amazing ! Great response time, great service ! read more

I walked in there with my screen shattered. In a few minutes they had my phone nice and ready. Walked out very happy with their work. Awsome and good pricing. read more

I called several places for quotes on an IPhone 6s Plus and he was the best one in the area. The screen on my phone was changed quickly and he let me check and make sure the screen was working properly. He did a great job! He was friendly and very helpful, I am so glad I came to Neucase! I highly recommend this place! read more

Raul was very professional, really nice, and efficient! Called in at 10am on the dot and he said he could have my cracked smartphone screen done in 20 min. Even more impressive, it was done in only 15 min without anyone there! Amazing, fast, inexpensive, and very friendly. A personable guy to talk to while you wait. Thank you for this quick and easy way to fix my phone Raul! read more

Just left from getting my screen repaired...the service was quick and done well. Alfredo took the time to explain the differ between after market and original parts without making me feel pressured to choose the more expensive one. He even threw on a tempered screen protector for free! I will definitely be back if anything goes wrong read more

The homie Raul is the MVP! Went to Apple Store to get my IPhone 6 home button fix and they were gonna charge me $130 to replace the whole damn thing. Only paid $30 to get it fixed. Not only that I got a new fresh battery for $40 gawd knows how much Apple Store would have charged. And I got hooked up with a free tempered glass screen protector from the homie. On the real much love to the homie Raul! read more

My previous screen protector was pretty badly scratched and I desperately needed a new one. This was my first time coming here and their customer service was excellent and got a new screen protector installed within a minute. They have an awesome selection of cases too. Will definitely be back for all of my phones needs. read more

Great and quick service! He has always done great work! Great service! Didn't charge a dime to check out the phone.

Best place to go to fix your Apple Gadgets.. very friendly and works fast.. warranty on the side too..Good job...

Amazing and quick job fixing my iPhone 7 Plus screen. They also included a protective glass screen

10 out of 10 recommended I cracked my phone really bad and they fixed it less then an hour and really cheap too thank you guys so much for fixing my phone !!! read more

Came in yesterday to get my iPhone 6 repaired. Job was done quickly and clean. Price was great and if you have an issues he is there to help if you need it. Stays open late for those of you like myself have weird work hours. Next time your phone needs a repair come into neucase they will hook it up read more

Finally had enough of my IPhone X screen ghosting. Took it here and was done fairly quick with great quality of both customer service and workmanship. Definitely worth the drive with many other screen repair shops around near by. Stay safe and keep up the great work guys! read more

5 star to Neucase again. This time is wasn't a battery change, but the phone to a dive in the the water and crashed out. Saturday morning neucase is open 9am sharpe thank god. Forgot to ask but the main guy help my with my phone and repaired what's needed. Thank you again and fsure I'll be coming back to neucase and will recommend this professional business to people in need of phone repair and upgrade. read more

iPhone screen cracked and fixed it within the next 15 minutes. Fast and good service. He also still took me in right before they were closing so it was really generous of him. Originally have a white iPhone and got a black screen, told me if I come back in two days he'll have my white screen for me and do it with no charge. read more

Couldn't have asked for a better experience, very professional and fast. I walked in they new exactly what was wrong with my phone and fixed it in under 30 minutes! Reasonable prices. Will definitely be recommending my family and friends here. read more

Neucase saved me from spending another $130 at the mall! (Never doing that again) for only $75 Raul had me sold, in and out no longer than 15 min. Definitely recommending all my friends. Thank you again Raul!! read more

Neucase - Mobile Phones Near Me - La Puente, California

See all

Great service. Quoted 30 minutes for screen replacement it only took about 5 minutes. Great pricing as well very friendly they even let me choose what I wanted to watch on Netflix while I waited. read more

Shoutout to the guys from Neucase. I recently went in to get my girl's iPhone 8 broken screen repaired. The service was really fast and the price was really good. These guys really know what there doing. They hook you up with a tempered glass screen protector. Hands down this is the best spot to get iPhone repairs done!! read more

Dope shop these Duedes have!! Very pleased with they're labor! Some good as deals also ! Much come check it out ASAP. read more

Neucase - Mobile Phones Near Me - La Puente, California

I've been here a few times for my phone, daughters & now my sons phone. Raul always responds quickly & has fixed our phones while we wait. I wouldn't go anywhere else. read more