A very thorough veterinarian who cares much for your pet. He is very accommodating and was able to…read moresee us right around closing when our dog ate meatballs with onions and was able to see us. He has solved many problems with our dog who has many allergy problems. We consider him the best of the best in our area!

I brought my 5 pound poodle in after going through major medical problems. He was fantastic. Much…read morebetter than the other chain vets I tried. A very caring vet that with all of his experience knows so much more than new young vets in chain vets. And he doesn't over charge for medications.

Absolutely blown away by the level of compassion and patience this clinic displays. I brought my…read moredog in to be put down due to cancer and they went above and beyond to make us comfortable and allowed me the time I needed to process and say my goodbyes. Even as they did the procedure I got to sit with my baby and they were very very compassionate. They listened to my hurt and validated his condition allowing me to find peace in the chaos. Very impressed and grateful.

If your cat or dog has great anxiety, you can get an RX to keep your pet comfortable during the…read morecrazy fireworks that go off during the holidays. Roseanne at the front desk is amazing. Located across from Harvey's Grocery Store on Arlington Road.

I have lived in Jacksonville for the past 5 years and up until a few months ago I struggled to find…read morea vet that was conveniently located for me, reasonably priced, and knowledgeable. I took my dog here for the first time back in November due to an emergency. They took her in with no questions asked, and I felt so good about the experience, that I decided to make them my primary vet's office. Now I take all my pets here, and I've gotten better service in just a few months than my whole 5 years in Jacksonville combined. They are addressing pre-existing illnesses, and my pets have never been healthier. I trust the vets and vet techs here completely and I am thankful to have found this office. A huge thank you to the entire staff at SJBAH, you are greatly appreciated :-)

They are great. Our dog Scout went to Dr. McMillian (Dr. Mac to everyone) from the time she was 8…read moreweeks old until she passed away this past April at 12 years old. He was very caring and compassionate and he loved Scout and he knew how very much we loved her. Everyone in the office is great. Someday we will get another dog and we will go there again. Holly & John T.

I brought my 5-pound chihuahua here for a little under a week of boarding while I was out of town…read more The moment I arrived, they had me put him on the ground, and a staff member immediately lassoed a leash around his leg and started pulling. My dog panicked, obviously, and became defensive. I was upset, and instead of addressing the mishandling, someone who appeared to be the manager came out and said they would effectively not take him in, warning that someone would likely have to pick him up the next day if he didn't "warm up" to the caretaker. I had to cancel my trip over this. I've never had issues boarding him elsewhere. I expect the owner will try to dismiss this, but people need to know this place may not match the positive reviews. If your dog reacts badly to mishandling, the consequences could be serious. Be warned.

This place is awesome. Pricing very competitive.My corgi loved the area place very very nice place…read morefor all your pet needs

I have delayed writing but I must give an explanation in terminating my association with this…read morefacility, since we have been coming to St. John's Animal Clinic since 2002. First let me begin with the positive, - [ ] Dr. Dawn Stewart- So sweet, compassionate and caring. Most of all professional and knowledgeable. What a loss for this practice! - [ ] Dr. Ashley- Assisted with transitioning my Hank across the rainbow bridge. Patient, kind and caring. She is the reason I stayed a little longer with this clinic. - [ ] Brandi- Assistant that always helped me and I could tell her true love for my pets by her enthusiasm when she saw us. Now for the negative events that have led me to my decision that it is time for a change. On September 14, 2024, I requested a refill on my dog's Heartgard. The office told me I would have to bring her in for a blood test prior to the refill. I explained my financial considerations and wanted to keep my dog protected. I first requested to set up the appointment on my next payday in 2 weeks and refill the prescription and that was declined. I then asked could they waive the $80 office visit to help me get her in sooner since I would be paying for bloodwork and an exam. They told me they would speak to Dr. Hill and call me back. There was never a callback. This facility has gone corporate. This veterinarian does not care about a lifelong client. I should have left long ago but stayed.  I absolutely cannot return to this practice.   After 22 years of being a client, with multiple pets, I have literally spent thousands of dollars at your clinic. But I get treated so poorly. No customer loyalty or compassion for my situation. Therefore, it is well past time I move on. I understand a big corporation has acquired the practice and only is interested in money, I can certainly see that with just the increase of the price of an office visit.  I will give this advice, people want a constant perception of caring and consideration. It is good public relations. This notice will also be posted on the reviews of your clinic. Like other reviews, it's about $$$$ not customer service. I was told there would be a callback after speaking to Dr. Hill concerning my requests but nothing. Due to No response from your office concerning considerations and requests- at least call me back when you say you will. I hope you and your corporation are happy together.

Dr Hill & the entire staff (Gail, Lauren, Carmen & Miranda) were outstanding & made our dog very…read morecalm & comfortable. We would highly recommend AMC at St. Johns to anyone who truly loves their pet. Jim & Deb E

Survived our first raccoon vet visit! No biting or scratching, 100% healthy and 11 pounds of furry…read morefury. Dr. Justin Fyfe was fast and Leon Kennedy barely noticed the vaccines as he tried to investigate all those shiny tools.

DO NOT and I mean DO NOT get your pet groomed here. I took my little blind cat to Pet Doctors of…read moreAmerica for grooming and a cut. She was a rescue kitten when someone threw her life away on a cold night in a dumpster in a sealed box. I have raised her since a kitten. I received a call from Pet Doctors telling me to pick her up and they could not finish her grooming. I went to pick her up and the girl at the front desk said that my cat bit the groomer. I was dumbfounded as she is the sweetest kindest cat. I told the girl, "No way would that cat bite anyone. She is incredibly sweet." The girl at the front desk replied, "Well she did." They brought my cat out to me, and I noted fluid around her eye that was draining. I asked what happened to her eye. The girl looked perplexed and worried and said she did not know. I told her to find out now. Everyone denied doing anything to her eye. I was infuriated at the pain my cat endured at the hands of this groomer. Her eye had been poked with a sharp object that the fluid in her eye was still draining out. I was angry with their carelessness, and they would not own up to their mistake. They lied multiple times. I spoke with the lead vet, and she knew nothing about it either. The groomer would not come out to speak with me. I had to take her to an ophthalmologist, and the eye had to be removed. It cost me $2000.00. Story doesn't end here.......... I received a call a little over a week later from the State of Florida that they had received a complaint that my cat bit a groomer and was inquiring about her rabies vaccine and possible quarantine. I told them the story and that my cat was up to date with her shots because she gets her vaccines at that clinic, and they knew that. These liars at Pet Doctors of America will not groom your animal unless it is fully vaccinated. So, the State of Florida was surprised and apologetic about what they did. Thet were surprised they called in a complaint since my cat was up to date with her vaccines from that very clinic. They were attempting to cover their rear ends and call the State of Florida to deflect what they had done to my cat. Their Beaches location is closed, and I am not surprised. For the sake of the safety of your animal DO NOT take them here for any type of care. Nothing but a bunch of greedy liars and poor-quality care. Since they were sold to corporate a number of years ago the quality has decreased and the prices have increased. The only thing growing by leaps and bounds is their bank account and the corporate breast. There is a great vet called Shoreline on 3rd Street in Jax Beach who will not nickel and dime you to death and be abusive to your animal. Shoreline vet is amazing. Take your pet here and avoid Pet Doctors of America at all costs. One star is too generous for these greedy liars. If I could give them negative rating, I would. I doubt very seriously that many of these reviews are actual customers. It seems too suspicious and too many people I know avoid them.

Highly recommend Nease AH! We have a couple dogs & a couple…read morecats, and we'll never go anywhere else for their needs. From the friendly front office staff to the caring and knowledgeable veterinarians, and from well visits to last-minute halfway-panicked requests to drop in, we've always gotten stellar care for all of our animals. I love that they follow up to check how they're doing afterwards too! They care, and it shows.

Best vet I recommend you come here with your pet the place very organized and clean and friendly…read moreand kind and caring and helpful and honest! When I used have pet i took him there all the time they answer all my questions! Seriously come here bring your pets here they are so awesome! Happy president's day everyone! From Lauren

I brought my cat in recently for a wellness visit and to figure out why he wasn't going poop as…read morefrequently. I had a family member bring him to the vet on a Friday and I called in to ask Dr Ross questions. I was informed we would have to bring him back for a urinalysis where they would give him Gabapentin and put a needle into his bladder to extract the urine. I also was required to get a fecal sample. That Monday, the tech said his bloodwork was clean. I advised I would call Tuesday and set up the urinalysis. I called 5 times and left a voice mail each time. I will give them benefit of the doubt that their phones were not working since everything they said to me after seems to be false. I called on Wednesday and was told to bring his litter box for the urinalysis and a water bowl. I quickly corrected her and she said she misunderstood what a urinalysis was. It's basic vet terminology. Thursday rolls around and I go to drop him off. I walk in and let the receptionist (Natalie I think?) know I'm dropping off my cat off for his urinalysis and I had a fecal sample but was unsure of what time Tuesday/Wednesday (I got home late Tuesday so I didn't have a chance to collect anything) he dropped it in the litter box. She looked at me like I offended her and told me what I have isn't good enough and I need to do it again and I need to wait for a tech. I politely ask how long since I had to rush to work and she snapped at me saying she had no idea. 20 minutes later Jamie? Walked In and I advised that since they have my cat they could try and get the fecal sample since the receptionist said it wasn't good enough. She said they would try and I said if you need to keep him longer to do that it's okay. 4-5 hours go by and I hadn't heard any update. The person I spoke with made it seem like he had been ready for a while so I let my family member know that he could go pick up my cat. They require us to give him Gabapentin before his next appointment since he was agitated during the urinalysis. They didn't even give him Gabapentin for the procedure! I asked them about it when they called with the results they weren't sure at first why but come to find out he was "already stressed"and they "didn't want to try and give him something to calm him". I asked realistically if a vet can't administer a medication how do you expect the owners to and they gave half a$$ excuses. I go to pick up the prescription for urinary and when I asked why it said stressed on the prescription they tried to explain that he has crystals because he is stressed. Dr Ross came out and told me she wrote the right prescription and that she knows what she is doing. She may think she knows what she's doing but she does not know anything about compassion and customer care. On my way out I saw a sticker they had that said "Toxic vibes will be force fed" I guess they really took that to heart. Also, my family member asked Dr Ross a question regarding our dog's allergy shot and she flat out ignored him!! They were the only two humans in the room. The next Monday, they texted me his fecal came back good. I called around 2pm and left a voice mail. They continued to text me and I asked for someone to please call me. No one called. I go in as they are finishing a meeting (after 5pm) to get his results and asked if their phones are broke again. They said they were in a meeting and I asked if that meeting started at 2 when I called. They didn't seem concerned with the fact they had a customer,who has received poor service for days, saying they have issues with communication and showed where I called at 2pm. They brushed me off again! At that point, it clicked and I told them that they don't fucking care. That Tuesday, I received my file and a termination of service. I found several things that were inaccurate or not even addressed with me. I promptly took him to another vet who said that he DIDN'T HAVE CRYSTALS! They especially said he didn't need to be on any prescription diet. This vet office has gone downhill since the previous vet retired and they only care about money!

I wanted to give a shout out to Hidden Hills Veterinary Hospital. I have an older, blind cocker…read morespaniel who needs specialized medical attention. The care and love that the Vets and staff provided to me and my little guy is extraordinary. I will continue to travel to see them because they are the best! My dog always looks forward to going!