First class operations!! Whole family and all our friends use them. We recommend them to everyone…read morethat asks for recommendations

I went here again on Thursday, April 4, 2019 for the grand opening. It was a blast!…read more The were celebrities everywhere, from the Mayor of Carson City, to Miss Carson City with her crown and sash, to an awesome signer and violinist. There was an ice sculpture. There were fancy hors d'oeuvres and desserts. There was beer, wine, and water. The head honcho from Prestige Care, which has locations throughout the western US, came here all the way from Washington, I believe it was.. The were so many people I had trouble maneuvering to the front to see the speakers and even get water. The center went all the way to impress people. This event had been advertised for months in the Nevada Appeal. And it was packed. Good thing I came early, as I got the tour, which was quite extensive, out of the way, just in time for the ribbon cutting and speeches. I was exhausted at the end from so much walking. I guess I would compare this to a Yelp Elite event, except I have never been to one since I am (still) not a member of the Yelp Elite Squad. Boo hoo I guess. :-( The unit is a combination of skilled nursing facility (temporary rehabilitation with the goal to go home) with 80 beds (Medicare and Medicaid do cover that), and memory care assisted living with 54 beds (Medicare and Medicaid do not cover that). The memory care unit is a locked unit, with codes required to access the stairs, exits, or elevators. They take Medicare right now, but have not yet been approved for Nevada Medicaid. Approval is anticipated in a few months. The rooms are either semi-private, with an actual wall separating the two beds in a very large room, "jack-and-jill" rooms, with two rooms connected by a shared bathroom, or private. Some residents rent both jack-and-jill rooms, and use one as a sitting room. Most of the unit is not occupied, but all or almost all private rooms in the memory care assisted living part have been reserved. People come from as far away as Reno to live here, since the facility and staff are top notch. The units features wifi (which does not work yet according to the receptionist, so she would not give me the password--kind of snippy to me); cable TV; a hair salon; music therapy with bluetooth wireless headphones for each resident; a large monitor which is controlled by a tablet which can play videos, music, therapy games, etc.; a cornhole game; lounges, checkers; and a multitude of daily activities. There is a gym for supervised rehabilitation. There are also multiple kitchen and laundry units, but I am not sure if the patients use them or the staff does. All restrooms are gender-neutral. There is also a rooftop covered balcony area with a movable tile floor on wheels, so the individual tiles can expand in the summer without breaking. There are private dining areas should the family wish to dine with the resident. I was a little bothered by the fact there was no regular gym, chapel, library, or computer room. And the rooms did not feature an area for laptops like hotel rooms do. I know, many of the residents are older, but many are computer literate and will not be happy when this amenity is not available, especially in the future as Baby Boomers get older. The exits required a password to access in the memory care unit, which is a fire hazard. Another aspect which I was not thrilled about was the staff appeared mostly white. Not much diversity, but hey, this is northern Nevada. Parking was ample. There are actually two entrances: one on Washington Street by LabCorp, and one on Mountain Street. Last time I went, I did not know of the main entrance off Washington, so I went to the side entrance near Mountain, where no one was, lol. They make everyone exit onto Mountain though, which I don't know why, as there appears to be enough room to exit onto Washington Street. They staff, other than the receptionist at the end, appeared professional and knowledgeable. They have two doctors, which seems like too few for 134 beds.

The quality of care is amazing. The staff works hard I appreciate social services and of course Sam…read moreand Izzy in admissions that always go above and beyond.

My Mom, Blanche West passed away on May 7, 2026. I feel Alta…read moreSkilled Nursing was part of her complications and lack of care and compassion was VERY POOR!! She had two factures in her back which could not be healed as she was on blood thinners to dissolve a blood clot in her leg. During her stay at Alta, I would call for updates on her. I felt she should have had a catheter on her since she was unable to move much to go to the bathroom. The staff was not doing there part by changing her, therefore, she came out of there with a stage 4 sore on her tail bone by laying in a wet diaper too long and often. The staff purposely moved her water away from her reach which caused her to become very dehydrated to where she was shaking so bad and it was hard for her to eat and had no control over the motions. With that, they put her on an IV to hydrate her. During her stay she developed a UTI infection where she was given antibiotics and caught Ammonia. Her pain level was always very high when the staff would get her up and try to move her around with therapy. To top all this off she was kicked out of Alta because her insurance ran out. Of course Alta covered themselves by having her sign the release forms to go home. A friend picked her up and the Alta staff was changing the padding on her tailbone which her friend questioned why it was bloody and the nurse ignored the question and did not really give a response. The staff helped mom get into to car as she was in so much pain and could not move her body. When they arrived home they had to call 911 to have her removed from the car to her wheelchair into her home. When she arrived home her friend was looking for the prescription Alta said they sent with her, just to find out they did not give to her. Her friend had to go back to pick up that prescription. Mom was in so much pain and immobile so they called 911 to have her taken back to the hospital. This is where the ER Hospital nurse called me to inform me that she had ammonia and a stage 4 tailbone sore from laying in wet diapers. She proceeded to go down and since she was in so much pain her eating was less and less, therefore, the stage 4 sore was not going to heal. I pray the staff who were in charge of caring for my MOM reads this and that there love ones would not to though a lack of care and attention. May there hearts feel pain due to this bad review that others in Alta will have better care.

While reviewing Skilled Nursing facilities for my Mother-in-law in the NorCal area, I looked at the…read moreYelp rating for Life Care Reno as a reference and was appalled. My own mother spent the last six years of her life here and I could not think of a finer facility for her to have lived in. The level of care given was outstanding, the food freshly prepared and delicious and the staff rose to "Above and Beyond" level. During the closure of the facility during COVID, the lead nurse on my Moms wing made sure to call myself and my brothers via FaceTime at least weekly so we could visit with my mother. Five Stars re not enough to express our appreciation.

It seems that with the current reviews, this place has not improved and still needs to be shut…read moredown. Please do not let your loved one go here under any terms.

OK .. no one looks forward to physical therapy where they try to make you move parts of your body…read moreuntil it hurts. Want you to do exercise that you couldn't even do before the need for PT came up in the first place. Not so, my therapist, Laura, said "if it hurts, stop, don't do it." We will find a way to build up your muscles so you can eventual do them. She was patient and cared about "me." She was anxious to make sure I left better than when I came in. She gave me exercises to do at home... and yes, I did do them, that helped me move better. Alas, my issue needs more than just therapy... headed for an MRI on my left knee. All the therapy and even a cortisone shot did not totally alleviate my knee pain. If Orthopedic doc recommends continue PT, I will definitely come back here to Laura. Perhaps if Medicare allowed me to go directly to an Orthopedic doc instead of trying primary care first, I'd have a accurate diagnosis and closer to total "mend."

I have had good experience with the therapists here. My only complaint is in regards to these…read moreHORRENDOUS chairs in the waiting room. You NEED physical therapy if you sit in these crappy seats for too long. How ironic....

My 94 year old father fell and broke his hip. After surgery he came to Advanced Health Care Center…read more Everyone has been so kind to him. The caregivers are wonderful as are the therapy people. The food is great! Overall a great experience!

Visited a friend here who's doing some rehab after surgery…read more Very nice place seems comfortable. She enjoys the food and staff. Even has a salon for patients. Night I was there they showed a movie and had popcorn and root beer floats. Considered a skilled nursing/rehab facility. Hope she gets out soon!

Very friendly staff. A very homey feel…read more I've been with with this facility for several years, one of the best in town! Highly recommend!

Carson Nursing and Rehab has an amazing admissions team! Staff is always helpful and welcoming…read more Patients are well cared for and facility is clean. Love being a community partner!

Left my mother in her own feces&urine for 2+ hours ON AN FRESH SURGICAL WOUND (spine) , she was…read morereliant on assistance to get to and from the restroom. She was there five days and caught pneumonia and the flu. Rosewood, it was your responsibility to recognize the red flags and treat. Anyone reading this - I have this understanding nurses are dosing patients in excess let's say for an "easier shift" and taking norcos themselves.. seen it first hand. Rosewood did not act as she was declining day by day, I called to have her transported back to her hospital. Blame in on under staffing, regardless, if you do not have adequate staff you do not take on more patients. PERIOD.. This is all about money. Please be aware, wake up& educate yourselves on how our modern medical system operates. I was told by a specialist at the hospital that it would've been life threatening had I not called her out of that hell hole. She is now on a LIFELONG antibiotic as a result. Point blank YOU LEFT MY BEST FRIEND TO DIE. Rosewood, you're a fu***** disgrace. My mother had her advocate, many are left without one and I will strive to be theirs too. Unacceptable and heinous. Sayonara

Care Quality is poor They had to pay money back to the…read morestate for double billing Medicare

Never thought I'd be writing a review for an Inpatient Rehabilitation Facility. Never thought I'd…read morecrash my motorcycle on black ice and shatter my femur either but here I am. Will be discharged today after a 7 day stay. As a RN for decades, the quality of care and expertise here is 5 star. The CNAs were all wonderful. Joema, Rita and Terry stood out as did Leo. Joma is the kindest, most compassionate and funny CNA I've ever encountered. Her patience and concern for all the patients is laudatory. Amazing woman she is. My Physical Therapist Jordan and my Occupational Therapist Bethany are incredibly skilled and compassionate. They pushed me through the pain with tenderness. I can't say enough how talented the entire therapy team is. The RNs were also great with one exception. Tiffany got me through some tough days and Cyrene were compassionate caregivers I was fortunate enough to have. Dr. Williams and Dr. Su were skilled and attentive. They both have exceptional knowledge and bedside manners. Dietary must receive a shout out for good food, menu planning and Nadine and Serena who delivered my chicken broth and saltines were a pleasure and a bright spot. Only negative was a male night shift RN that made me feel like a burden, that my needs didn't matter and I should understand how busy he is. He should not work here. I've hired and trained dozens of RNs and this wasn't just a bad night - he lacks care and empathy and goes through the motions. Renown Rehabilitation Hospital is where you want to be when you need inpatient rehab. I'm forever grateful. Amazing group of skilled professionals with a handful of angels sprinkled in. Thank you so very much for getting me back on my feet. You guys have been amazing.

As expected, the stay here was a mixed bag of GREAT with enough disappointments to make it a 3 out…read moreof 5. I was transferred from the hospital to rehab after a big medical event. Doctors: 9/10 Dr Williams was friendly and knowledgeable. Dr. Saenz had a great vibe. Nurses: 5/10 Ugh, I can say that Rita CNA, Carlos RN, and Karen Charge Nurse were the highlights. I had very limited sleep due to overly intrusive nurse and lab visits all night long and the loud locker room uproar at the nurse's station at EVERY shift change. I know the difference in making rounds and telling stories about home, parties, relationships, being late, etc. Sleep in essential when you are trying to recover and have enough energy for 5-6 sessions of therapy each day. Only about half of the staff update the nurse board in your room at shift change and the bad ones never do. Food: 7/10, they make an effort to let you select from the menu sometimes. Most of the food was decent and they do make an effort. Like most hospital food it is as bland as anything. There was a ham like substance that barely looked like ham and was so over cooked that it seemed more like like a wet rice cake. Therapy: 0 or 9/10 Depending on the luck of the draw when it comes to staff. A grueling schedule, that was worth it in the long run. A few people stand out for good reasons: Kate, (Employee of the Month Status), Conner, Chris, Shaun, Debbie were all engaging and motivational. I found these people to be tough (at my request) and cheered on each of my successes. There were other experiences that fell short and others that were in appropriate. I have removed the names 1. for better karma and 2. Renown should deal with these issues and I am sure these people act out with other vulnerable patients. Only a few of the therapist wipe down items after use. Spread of germs and illness is likely. the rooms and gym all seem a bit crusty for a "hospital." Discharge process.2/10. I had to find my discharge was only a few days away be searching in "MyChart." I was told my meeting to decide my date was later in the day. I anxiously awaited someone from the meeting to update me on my discharge as I had my own arrangements to make at home. No one came at all. Finally the next day a case worker stopped by to confirm the next day departure. The next morning a doctor and 2 nurses came to my room to ask me about my discharge and what time I was leaving. I told them all that it was for the staff to tell me, and that I was ready when they were. If I had not called Preferred Home Healthcare almost a dozen times, I feel that would still be there. (similar to my last discharge from Renown) Ugh.