A psychiatrist that doesn't accept insurance bc it's more cost efficient for a solo practitioner…read more(aka more money in her pocket)! Only in the USA...

I've seen Dr. Gould a few times so I feel like I can write an accurate review. She is one of the…read morebest, if not the best doctors I have ever seen. During the hour initial appointment, I feel like we were able to cover everything we needed to. Our time was never rushed, and we actually went over the time frame by about 20 minutes. She took the time to listen to me and took my opinion into the treatment plan. She is very open minded and sincere with her work. This is a smaller firm so yes, they don't take insurance, but that in itself should not be the basis for a negative review. If you are looking for a good doctor who cares about their patients wellbeing, come see Dr. Gould.

Dr. Frank Rodell and his assistant Alli have truly been a lifeline for me. Consistency in mental…read moreand physical health care -- especially with necessary medications -- is so important, and it's something I struggled with under prior doctors. Dr. Rodell has changed that completely. He is professional, compassionate, and takes the time to really listen, whether I meet with him in person or through telehealth. Alli is incredibly responsive and organized -- she makes follow-up simple and stress-free with quick text communication. They genuinely care about affordability and patient comfort, offering flexible payment plans and even going the extra mile to help me find a reliable pharmacy when I was having issues. Thanks to them, I've had consistent, seamless care that feels supportive at every step. If you're looking for a psychiatrist's office where you'll be treated with respect and kindness by a true professional who has a very thorough understanding of what you need, this is it.

Frank Rodell APRN is an excellent practitioner, very experienced and attentive. He listens,…read moreexplains his recommendations and really cares. His office manager is super efficient and helpful. I would highly recommend.

I have been a patient at this facility for two years and have never had issues with payment or…read moreprofessionalism. Just last week, I paid over $160 toward my balance over the phone without hesitation. At my most recent appointment, I was told I owed a copay. I did not refuse to pay. I asked for a printed breakdown of where my previous payment had been applied because I wanted transparency regarding my account. Instead of being provided documentation, the information was only explained verbally. After I was given a urine cup, completed the screening, and returned to the waiting area, my doctor informed me that staff had stated I was refusing to pay and that I should consider finding another provider. That statement was false. At no point did I say I would not pay. My card has been on file and has previously been charged without issue. If I had refused payment, services such as a urine screening would not have been initiated. Being falsely accused of refusing payment in a rehabilitation setting is extremely concerning, as it could directly impact a patient's continuity of care. When I was expressing frustration to my doctor about being misrepresented, a front desk staff member stood up from behind the desk and stated, "Hold up, why are you doing all that cursing for?" in an intimidating tone. My comments were directed to my doctor while trying to understand how I was being accused of something I did not say. My therapist was present during this interaction and did not indicate that my language was inappropriate in that context. Instead of de-escalating the situation, the staff member's behavior intensified it. In a facility that serves individuals in recovery, many of whom are already under significant stress, professionalism, accurate communication, and de-escalation are essential. I hope management reviews both billing transparency and staff conduct to ensure patients are treated fairly and not misrepresented.

Would highly recommend, great staff and and high quality experience with Dr.Zaidi! I was able to…read moreget everything addressed and more, highly recommend!

He was instrumental in my gaining my disability for bipolar. He is attentive. Plan on spending long…read moretime there but he knows his stuff

I started seeing Dr Jones in September 1992 and I have done great with the medication he gave me…read moreand I will continue to take the same medication and will continue to say that Dr Jones is a great doctor. I know that sometimes the waiting room maybe full and you may not been seen at scheduled appointment but it is worth the wait. In my opinion Dr Jones is the best and I would never see anyone else. Thank you Dr Jones!

I was an established patient receiving ongoing care at this practice. Due to a documented medical…read morecondition involving spinal stenosis, I missed three appointments and paid the required 50 dollar missed appointment fee each time in accordance with office policy. At no point was I given any warning that missed appointments would result in termination of care. After this, I was refused further appointments without advance notice, without written termination, and without any referral to another provider or transition plan. The office indicated that prescription refills would be called in, but refills alone do not provide ongoing medical supervision or continuity of care. This situation disrupted my treatment and required me to secure a new psychiatrist on my own. Patients should ask very clear questions about how missed appointments are handled, whether warnings are given, and what procedures are followed before care is discontinued.

I went to get TMS for a severe anxiety I was completely unstable The decision was made by my wife…read moreto try this therapy to make a very 6 week long story short the doctor spent 10 minutes with me diagnosed me with agitated depression and sold us on a very expensive TMS therapy. I continued to suffer with no relief untill I went to a new doctor who diagnosed me with severe nervous system dysregulation . In less thsn two months I am almost back to normal the amount of time wasted on TMS and cost and very very short appointment is why I am giving 1 star TMS is great if you need ig I didn't it just wasted time to get the proper treatment

I have found Dr Shah in the office to be exceedingly helpful and responsive. I have never had an…read moreappointment that was not capped and in addition when I call they are most receptive and helpful. There are few and far psychiatrists in this area and thus far I have been very pleased with Dr. Nihal Shah. It is an hour from my home but it is well worth the drive. Many times one has to wait as there are others who need help and you must adjust due to the shortage of the psychiatrists. With the advent of Covid I am totally impressed with the responsiveness of the office any time I have had the phone in. Thank you so very much.

First off,the staff could not be any better,they help without grief or belittling you they make you…read morefeel important and that you have real value as a person,it all starts with the receptionist when you first enter the building,very kind greetings and couldn't be more interested to help me.awsome.the young ladies in the medical records department are more then super,they are so kind and understanding it makes me cry tears of happiness.this is a great place and the Doctor is excellent aswell.so anybody that needs a great new doctor experience one that listens and cares please think about Florida's finest behavior health clinic in Largo florida it's worth switching from your doctor to this one I promise you that.the young lady in the medical records department name is Edona she is incredible and needs to be commented for her great job she does .thank you very much.Guy Pesce

Both, Dr. Randall and Dr. Zimko are great doctors. Dr. Randall is very caring and compassionate and…read moreresourceful and Dr. Zimko is very "down to the job," and firmer in his approach, but very good at what he does. He also even went out of his way to stay late to make sure I was able to get a medication sample that I needed. They both are very resourceful and highly educated on medications and finding the right ones for you and instantly finding alternates that would be a better fit based on your needs. The receptionist, Missy is wonderful and I cannot sing her praises enough. She is dedicated, takes you seriously and treats all patients with respect. She is extremely understanding and compassionate and a literal ray of sunshine. I think of her as the reception Angel. I highly recommend Bywater mental health and Dr Zimko and Randall to anyone struggling with mental health conditions. Thank you guys. 5 stars

I trust Dr Randall and Missy (the office manager) implicitly…read more However; I have now had two instances in which employees under the employ of ByWater called the authorities on me as it seems as if they had already made up their minds about me solely from my outward presentation, versus actually listending to my words and concerns. I do not feel safe in Pinellas County - and am literally fleeing to New York State. It is currently 5:56AM EST on 6.17.2026 and I  called the PSCO and they transferred me to the Clearwater Police Department as they said it was their jurisdiction. The person I spoke with at 5:38AM EST on June 17th of 2026 gave the identification number of  2684 and told me she was 'done with this conversation' when I asked her what my rights were as a Pinellas County Resident to be able to leave the property with my belongings without the fear of being subjected to violence or the threat of a Baker Act. She stated that "It's not my job to know, but it sounds like it is yours". 4. Dr. Randall - this is when I placed a call to your office at 5:43AM EST on June 17th of 2026 to further establish that I am not in an agitated state, my thought processes are coherent.  The woman I spoke with said that she would escalate the matter to the oncall doctor and we hung up at 5:50AM EST on June 17th 2026. It is now 5:58AM EST on June 17thth 2026.

The doctors offer the best care I have ever received. They listen and are willing to help both…read morewith foundational health and acute issues. They keep up with medical research and developments that are both traditional and naturopathic. You are given the choice to address your issues with traditional approaches or with naturopathic approaches or both. They do a great job of offering me care covered by my insurance and adding on the naturopathic care I want as self pay. I am grateful because I could never afford concierge holistic care and I do want traditional medical care but want awareness and availability of holistic options for the things traditional medicine is failing me at. A great example of the naturopathic was a recent toxic mold exposure. I am severely sensitive to toxins in mold and was blasted with moldy attic dust and my physical reaction was swift followed by a systemic inflammatory response that was destroying me, and there really is nothing I've found that helps that in regular medicine. They offered me an ozone therapy IV that has helped other mold-sensitive patients and I recovered so quickly I couldn't believe it! It sounded wacky and I was skeptical but desperate -- but my God, it worked! Now I know what to do instead of suffering for days or weeks with the aftermath of my body kicking into overdrive, I can get relief. For run of the mill things I am willing to see the ARNPs but for critical or foundational items I make appointments with the doctor if I can wait. I trust the docs to help me advocate for care too. My gastro wouldn't test for parasites. He wouldn't even consider parasites a potential cause of gastrointestinal issues and just diagnosed me with IBS (a generic diagnosis of exclusion). The docs encouraged me to ask again because parasites can be a factor. I went to another gastro and he ran PCR stool tests and uncovered INVASIVE AMOEBAS and C-dif. My first gastro would have left me with amoebas that attack your gut and then go to your liver and lungs and brain and slapped me with a B.S. "IBS" diagnosis that was just his medical negligence. Thank God for the primary care doctors of this clinic who care and are knowledgeable and give me confidence to ask questions. You HAVE to choose knowledgeable doctors and primary care and this is a great one.

They tried to charge me $124 for wellness visits. The first girl who answered the phone, placed me…read moreon hold without saying anything, then she answered the phone sounding like she hated her life. She told me i owed $124 and then when i said these are wellness visits, she said i had to talk to billing (why??). Then, billing called me back, said the appointments were scheduled incorrectly and that I didn't owe anything, and that she would fix the appointments. Then, the woman who checked me in tried to collect $124, I explained to her that both appointments were annual appointments. 5 minutes later I got a text advising me to pay my balance. They called me back up to pay $124. Then, one of them said that one appointment would be covered and the second appointment applied to my deductible. I told her I've met my deductible and billing said it wouldn't cost anything because they are wellness visits. She then tried to collect 20% coinsurance. It's truly disappointing that they can't get it right. The nurses and doctors were great but this is not the first time we've had issues with the front office staff. They do not know what's going on and they will try to overcharge you. They just charged me $50 for not going to the appointment. What a joke.

I understand that choosing a psychiatrist is a very difficult decision, and usually when you need…read moreto do so, you are not in the best frame of mind to make what is a very important decision. That said, Dr. Patel has been a very good psychiatrist for me. He is compassionate, listens, and gives much needed advice. What people need to remember is that what a psychiatrist usually does is work with a patient and their medication(s) only. Psychiatrists normally don't provide therapy. I do not see Dr. Patel for therapy, simply for medicine management. Even so, he does take time to talk to me. He is a kind man. He has helped me tremendously when I needed help. If I need his assistance between appointments, I call and am able to speak with his assistant, who speaks with Dr. Patel. If necessary, an appointment is scheduled for me right away. I always feel cared for. Additionally, the staff at his office, Florida Behavioral Medicine, are all friendly and helpful, even when they are overworked with answering the phones, checking people in, checking people out and answering questions from people coming in and out. Florida Behavioral Medicine is a multi-doctor practice and sometimes the lobby may be a bit hectic. But I am always checked in before my appointment time, although at times patience is a virtue. Regardless of how busy the entire practice is, I usually see Dr. Patel on time and sometimes earlier than my scheduled time. I tend to show up for appointments early - that's just who I am. Dr. Patel is the most effective psychiatrist I have ever had, and just believe me, that is really saying a lot.

Do not use this DR. He prescribes addictive medicines then cannot get the prescriptions right and…read morethe prescriptions run out leaving a patient in withdrawal. They do not respond to urgent voicemails, ignore faxes and calls from the pharmacy, and this happens every cycle. He requires a visit every 60 days, but they schedule past the 60 days. I believe this practice of ignoring patients who are having to stop taking medicines that warnings say DO NOT suddenly stop taking medicine is malpractice and a call to our lawyer is next after writing reviews to let people know to never ever use this DR. He is bad news, period. Or his office staff, but the buck stops at the top, and hard to blame a horrible team if the DR does not care. The past few years with Dr. Ashtok Patel has been a repeating nightmare from day one.