Highly recommended!! From the first phone call I knew this was the business I was going to go with…read moreto service my fire extinguishers. Mark is very knowledgeable and is also great when it comes to customer service. It's a breath of fresh air when you do business with people who are genuinely nice. I was able to drop my fire extinguishers off for service and do some shopping at a Walmart less than 2 mins away and when I came back they were both ready. He placed them in my car and placed them in a position where they would roll around so everything would stay in tack. He has the best cost compared to a lot of other companies I have called. Between his knowledge for business and customer service I would definitely use Rainsfire Extinguisher Service again.

Was an urgent need for foster care certification and he was able to make sure we were prioritized…read moreand was very communicative

I use NextGen for my business alarms and cameras. We recently had two of our exterior cameras go…read moredown, giving me limited view of my business in certain areas. My assistant contact customer service and had two technicians out within 24 hours. They fixed the cameras and advised due to their age; we would have to replace them. Brittany had a quote over to me within 48 hours. The NextGen team has a high level of knowledge, professionalism and great customer service. The camera cost and installation quote were very fair. I recommend NextGen for all your camera and alarm needs.

Debbie Green was the rudest receptionist I have encountered for such a big company . We needed some…read moreupdates in the company information and she had no way of speaking to a loyal customer . She treated me with so much aggressive attitude for no reason . I guess she had never heard of an office changing managers . I felt so discriminated just because I was not her regular person she spoked with from our company she should feel ashamed of how she speaks with so much authority over this company to her clients .

I am so glad that this company is dependable and responsive…read more Our fire system alarm has been going off, this happened last weekend, twice. And it is very loud. I called them on monday morning. A technician was out within the half hour. Determined it is the water flow switch, which needs replacement. Said he notified his company and would reach out to our Management Company, MDL Group. So I let them know to expect to get a proposal. The Proposal was signed. Was waiting to hear back for Scheduling. I didn't hear anything. So I called someone, this morning, to get it done ASAP. Because, guess what, the fire alarm went off last night, again, 8 pm, when noone was there. But our hangar neighbors were there, and informed me. It is very loud. I spoke to Everon, explained the situation and placed it on a 24 test mode. Yes, the technician got here at the time scheduled today. And I am so glad he is here doing the Repair. Our neighbors will appreciate this repair too. THANK YOU to everyone here! Thank You for your great customer service.

PRICE GAUGING, very IMMORAL. Simple story:…read moreThe guy Kyle scheduled an appointment with my house manager Jason for someone to come over to fix a fire sprinkler related water leak between 9-10 am this morning (05/22/2024). I'm home waited, waited, but No one showed up, no communication for any updates, we had to keep calling them over and over. Then they told us that they stuck at another job, if they come over after 3pm this afternoon, it will be an overtime charge $240/hr. That's so UNFAIR that they want their customer to pay for their delaying. (You don't show up on time, no communication and want to charge me overtime fee for your mistake.) NO WONDER their reviews are so BAD. DON'T use this company, period.

Called in the morning to inquire about a fire extinguisher to make sure my new business is in…read morecompliance and within a few hours the technician Jaron came through and took care of my fire extinguisher needs. Jaron actually went out of his way to accommodate my time frame of availability. He explained that he would service it every year and make sure it's charged and up to standard. Don't hesitate to call them. They will take good care of you.

Dylan came out to inspect my ANSUL fire system and was able to educate me in the use of the system…read more I am a new and upcoming business and had no real idea how my system worked. Dylan showed me how it operates and helped me become fire compliant. I definitely got my moneys worth for the service I received. Price for I called other companies and did not feel comfortable working with them like i did AFC fire. Hope this helps you viewer!

Recently made the change to use this company to monitor our fire system at our townhome community…read more Ditched our former service because it was very costly; there was a charge for every visit, in addition to the maintenance agreement. Our fire riser rooms have an issue, it seems every week or every other week. We have one in each building on both sides of our community. There might be slight differences with each side of our community. The Proposal was easy to follow and there didn't seem to be any hidden fees. I really like when a company operates with transparency. Going with them was ratified last night at our Board Meeting. It will be a savings on the cost, so that is something that we like. (Last month, I approved a last invoice to the former company, and it's ridiculous.) ((I was happy to ditch the former service because I see them almost every other day at our neighboring hangar, across the street, from my work place. They also monitor the airport equipment inside our property. There was such a communication issue the last time that they were here to do a complete overhaul of the airport equipment, because there was a switch to newer technology. It just left a bad mark on their performance.))

Great service and great attitude. Awesome professionalism and knowledgeable in the industryread more

This alarm company's customer service is horrible. Our shit never worked properly and they never…read moremade it right. Did a shitty job with installation. Also our lithium battery almost exploded in our keypad.

Sting Alarm is a great local alarm company. The staff of very knowledgeable and helpful. Whether…read morethey're installing new equipment or adding to what you already have - their prices are reasonable; and monthly monitoring is competitively priced! John in the office answered all my questions and walked me through options. Stacy came out to set everything up. I definitely recommend them!