I had a water leak in the sprinkler indoors system in my house…read more Jan Matias and his assistant from Dignity Fire Protection Inc. came to my home and repair the leak. I highly recommend Dignity Fire Protection Inc . They came and fixed the problem in my home within a short time after their repair work was needed. They were very nice, polite , explained very well what was needed to be done. They were also very knowledgeable and professional. I highly recommend this company for any issues any one has with the sprinkler systems.

If you need fire sprinklers and alarms, this is the place to go with!…read moreThey are very reliable and honest. Even the state fire marshal mentioned that they are doing good job all the time. They will take care of you from A to Z.

After I had provided a thorough description and explanation of the problem with my residential fire…read moresupression system, an On Guard Fire Protection representative dispatched a technician to my residence. Upon arrival and prior to entering my residence, the technician, "Manuel" immediately informed me he could not resolve my problem (prior to looking at my residential fire suppression system). After speaking with the technician's supervisor, "Jose" On Guard Fire Protection services refused any attempt to inspect/fix my residential system and would still charge me a$215.00 service fee. "Manuel" admitted he and "Jose" had been aware they were not going to do any work on my fire suppression system prior to arriving at my residence. My recommendation is any potential On Guard Residential Fire Protection Service customer strongly consider utilizing another company due to an apparent integrity concern with this company.

Not reliable. Rude over the phone, overcharging for unnecessary work and poor job. Not recommending.read more

Boy, I didn't know fire extinguishers are so much work…read more Let me start off by saying that I called many companies before arriving at this one, everywhere I called they wanted $30+ to check/recertify my fire extinguisher. Normally I wouldn't spend a dime on things like this but because I am becoming a foster/adoptive parent I am required to have a 5lb ABC fire extinguisher. I called this company, Penny I think was very polite she advised that she can come to my home and do it for $25.00. I told her that I need it done now and if I could go to her, she said sure she gave me directions and what not. Upon arrival I was greeted by Doug and the wife, I began to explain my ignorance on the matter they laughed as did I, Doug says, "just charge her $20.00." Over all I was very pleased in the matter and could highly recommend using their company. It took about 10 minutes to recharge that bad boy and I was on my way. Thanks, I really appreciate the help!

They do not answer the phone or return any calls I run a…read morebusiness here in Vegas and looking for someone to take over our Fire Extinguishers repair about 10 thousand a year. I guess they do not need my business.

Great service and reasonably priced! Came to service the extinguishers even though we forgot they…read morewere due. I love that they keep us on a schedule so the they don't expire.

Quick reply and service! We needed annual recharge and inspection. He knew what to do and pricing…read morewas very reasonable. Highly recommend

Called Ron to service, clean and upgrade my fireplace. He was able to stop by, give me a quote and…read moreperform the repairs very quickly. He was very professional and accommodating as I work from home. Very grateful to Ron and I would use him again in a heartbeat.

Called Ron to service a grill that we couldn't get lit. He was prompt in answering the phone and…read moremaking a service appointment. He arrived on time, cleaned the lines, and replaced the parts. He was efficient and reasonably priced. Would definitely recommend.

Can't say enough about this business. Beyond outstanding…read more My husband is employed in fire and safety at a huge race venue. He is always on the look out for honest, reliable, people whose passion is motor sports and own auto and RV repair companies. Boy did he hit the mother lode working in this industry. After the shop we usually used for RV repairs went out of business, he was referred to D&R by a friend at the track, who received his referral from a race team owner. We made an appointment, and were greeted by Victor. He really took the time to look at our concerns. No rush, with clip board in hand documented every one of our RV concerns. Asked us if we any upcoming trips and what kind of time line we were looking at for completion of repairs. We were in no particular hurry. But did say we would like to pick it up in about 3 weeks. We needed brakes all around and a couple of new airbags, along with a few much more minor repairs. Work was completed earlier than we thought and were thoroughly pleased with the motorhome. Prices were very reasonable and we feel very confident in the work that was completed. We returned the RV for more work several months later. This time we had the pleasure of working with Daisy, again clip board in hand, documenting all of our concerns. We had a bouncy floor near slide out. (Water damage?). We also had an engine check light that kept coming on randomly. When we purchased RV used (from a race car owner/friend), he told us this was an ongoing issue. He told us he had taken the RV in for this several times when he owned it. Never could pinpoint the cause. Said everything checked out motor-wise. Rafael & Daisy, the owners of D&R, sat us down and talked to us about what could be wrong initially. Squishy floor could be water damage, could entail slide removal ($$$$). Total mystery why engine check light keeps coming on until further investigation ($$$$). We left there sorta feeling sick to stomach. Glad we were braced for worst case scenarios. Picked up RV couple weeks later. Squishy floor was simply the floor board in that area had become slightly warped. All was needed is lifting tile and screwing that layer back down. No water leak or damage. You could not even tell the tile had been lifted. I'm really finicky & absolutely no signs of repair. No bounce. Showed us pics of repair work. Wowed! Engine check light concern was addressed. Engine components were checked out. Everything was working properly. Rafael told us we could spend thousands to get the light to go out but he thought it would be a waste of money. In his experience, he has seen this type of issue happen, owners spent thousands on new computer, etc. only to be, simply, a faulty relay switch. Told me to turn on engine but to wait to start motor. I was not doing that. Could be motor/computer communication issue. I'm happy with this. Have used this rig and have seen no performance issues. When we have visited this shop, we are always greeted warmly. Daisy & Rafael are a true pleasure to hand our money over to because we know their work is quality and complete. Sure owning a motorhome is not a cheap form of recreation but it's sure the best when everything is working properly. Thanks everyone at D&R!

Excellent service. I've been dealing with them for years and I've never been disappointed with…read moretheir service. Great people!

I would not recommend this company based on my experience…read more The technician came out on 8/10 to diagnose and work on our generator. During that visit, he had to leave and return with parts. He determined that a brush block was needed, which had to be ordered, requiring a second visit on 8/14. During the second visit, the brush block was installed, but the generator still surged and shut down under load. We were ultimately told the carburetor was the remaining issue. We were initially billed $1,815.21, including 5.25 hours of labor for the two visits. We have Ring camera footage showing the technician was at our property for approximately 3 hours on the first visit and less than an hour on the second. I questioned the labor charges because I was not aware that travel time was billed or that there was a 1.5-hour minimum. When I asked for an explanation of the billing policy and where those additional labor charges came from, I was immediately offered a discount rather than an explanation. I declined the discount because I wasn't looking for a discount. I wanted the billing explained. After further discussion, 1.25 hours of labor were removed from the invoice, bringing it to $1,589.90, which I paid. What bothered me most was the lack of transparency and how the dispute was handled. After my husband left a review, the owner privately messaged him and accused us of "not giving a hoot to ripping a business off." That was an extremely unprofessional response to a customer who was simply questioning the charges on their invoice. I paid the corrected invoice, but based on this experience, I will not be using Happy Hals again.

I just had a fantastic experience with Phap at Sooner air, formerly Mightly Oak Air. First off,…read morePhap answered the phone personally. This is always a good sign with any service person. You get to speak directly with the person who's coming to fix your AC. You already know this is not some giant organization that's modeled on constantly trying to upsell you on something. Phap arrived promptly the same day and was able to diagnose my issue( indoor AC blower fan was constantly running, would never turn off). He was able to resolve the issue quickly (fan relay switch was stuck) and then, (gasp) he didn't charge me anything! This made my day, as I was prepared for the worst. He gave me tips on what to do if the issue returns: I may need to have the control board replaced ultimately if it keeps happening. But he told me I can order the specific control board online from Amazon if I need him to replace it, as that will save me a significant amount of money compared to him getting it through his supply house. Thank you Phap. You have a loyal customer forever. As an aside, I saw in other reviews people wondered why Sooner Air was previously known as Mighty Oak Air as well as Win&Nguyen Heating and Air Conditioning. I asked Phap and he told me that in our Sun City Anthem magazine his services got listed under landscaping because of the name Mighty oak. He kept getting calls for landscaping instead of heating and air, so he changed the name to Win and Nguyen. But then people couldn't pronounce the name. So now he is Sooner Air.

I can't say enough good things about Phap and the team at Sooner Air. They recently completed a…read morefull AC replacement on my condo's hydronic HVAC system, and the entire experience was outstanding from start to finish. Phap handled every aspect of the project, including obtaining the permit, coordinating the work, and even arranging the drywall repair afterward. What impressed me most was that he was able to source and install the exact AC unit I requested, which wasn't an easy task. Communication was excellent throughout the process, the workmanship was top-notch, and everything was completed professionally and on schedule. It's rare to find a contractor who takes ownership of every detail and makes the entire project stress-free. If you're looking for an HVAC company that delivers exceptional service, quality work, and follows through on their commitments, I highly recommend Phap and Sooner Air.