My appointment scheduled for Wednesday was canceled last minute and pushed out two weeks because…read morethe doctor had another appointment. That delay felt unreasonable. I spoke with Denise and then requested a supervisor. I was transferred to Sabrina, who was rude and dismissive instead of helpful. Overall, the experience with scheduling and communication felt frustrating and disorganized, especially given how long I now have to wait for care. I hope the office can improve how appointment changes and patient concerns are handled moving forward.

We were referred to Nevada Comprehensive Pain Center for my husband. They called to schedule his…read moreappointment fairly quickly, and it ended up being about two weeks out for a new patient, which seemed reasonable. They also called ahead to confirm his appointment and even offered an earlier time, which was nice. He decided to keep his original slot since he hadn't completed all the paperwork yet. When he arrived, the check in process was fast... almost too fast. The front desk assistant was clearly trying to move things along, which is understandable, but she was interrupting patients while they were speaking just to speed things up. There wasn't a line behind the gentleman she interrupted, so it came off a little rushed and lacking patience. Not a huge issue, but definitely something that could be improved. On the positive side, my husband didn't wait long at all after checking in. He was taken back pretty quickly, spoke with the doctor, and the visit itself was efficient. Now he's just waiting to be scheduled for injections. The office itself looked clean for the most part, and overall the experience was decent.

Top notch care from start to finish. Excellent diagnosis with top notch surgery to correct my…read moreissues. Plenty of PT prescribed for smooth recovery. The range of motion in my neck after recovery is amazing.

I initially had a positive experience at Nevada Spine Clinic (Dr. Christopher Fisher's office), and…read moreI even left a favorable review. Unfortunately, what followed has been a complete breakdown in continuity of care and communication. I was treated for lumbar radiculopathy and lumbar spondylosis and previously underwent a nerve ablation at this clinic. As part of my treatment plan, I was prescribed a SAM (Sustained Acoustic Medicine) wearable ultrasound device. The first two prescriptions were handled without issue, and I used the device exactly as directed. It worked--I experienced real relief in both my lower and upper back. I even told PA Rosa directly that the device was helping. When it came time for a continuation prescription, the clinic abruptly refused and told me to "go back to my primary doctor at the VA"--with no coordination, no referral, and no clinical explanation. This was a treatment they initiated, yet there was no plan to ensure continuity of care. What followed was even more concerning: * I left multiple messages with Bridgette requesting a callback * I spoke with Flora, who identified herself as Dr. Fisher's scheduler and supervisor over scheduling staff. She stated she would follow up, she never did * I left additional voicemail messages and received no responses No patient should have to chase down basic communication--especially while dealing with ongoing pain. While my ablation was done some time ago, the VA had been in the process of coordinating further treatment for my upper back. After this experience, I no longer feel comfortable returning to this clinic. The result of all of this has been a gap in care, increased pain, and unnecessary stress trying to navigate something that should have been handled by the treating provider. Due to the seriousness of the breakdown in care and lack of response, I am preparing to file a formal complaint with the Nevada State Board of Medical Examiners if this is not resolved. From a patient perspective, the following issues are particularly concerning: Failure of Continuity of Care: The clinic initiated and managed this treatment. Abruptly discontinuing support without ensuring proper transition or coordination with another provider represents a breakdown in continuity of care. This raises concerns under NRS 630.306(2), which defines unprofessional conduct as failure to provide medical services in a manner consistent with accepted standards of practice. Lack of Medical Justification: No clinical explanation was provided for discontinuing a treatment that had already been deemed medically necessary and was actively benefiting my condition. I communicated directly to PA Rosa as well as ancillary staff that I was receiving relief from use of the device, yet this was not meaningfully considered. This may fall below the standard of care under NRS 630.301(4). Absence of Care Coordination: I was not provided a referral, assistance transferring care or prescriptions, communication with my primary care or VA providers, or any structured plan to avoid interruption in treatment. Failure to coordinate care in this situation may constitute patient abandonment under NRS 630.3062. At this point, I am simply requesting appropriate follow-through on the care that was already initiated. Specifically, I am requesting that the clinic issue the third prescription for the SAM device. I am sharing this so others understand that while initial visits may go smoothly, follow-through and patient support matter just as much. In my experience, that is where this clinic failed. And as a side note, the front door says "exit" but it's actually the entrance to the clinic. It's very confusing for new patients. With all of the money they make, someone should get that fixed so that people are not walking around the building looking for the entrance.

This location of Southwest Medical is close to home and so convenient…read more PA Amy Constable is so nice and caring. She truly listens and never makes you feel rushed. She is never rude or condescending. Her CNA's and nurses are also the same. I am thankful to have them :) Also, no issues with radiology and urgent care. Great service all around. Check in staff are always nice and helpful. Interior is clean. Parking is plentiful although it can get busy.

went to have my mammogram done front staff was great very friendly lady who did the mammogram was…read morejust downright unfriendly, just because you're a female and I'm a female doesn't make it any less uncomfortable for us to have you touching us, try some bedside manner and relize just because you touch breast all day doesn't mean we are just going to be comfortable. She was super unpleasant.

I love these people. There is never much of a wait. They are attentive and care about your…read moreproblem. I mean this from the ladies at the front desk to the medical assistant who takes your BP to DR Parke. They are all great!

Great podiatrist and podiatrist experience! They've always been helpful and attentive!read more

Dear Tracey (or maybe Ian), This is in no way a…read moremisunderstanding. In fact, what I understand perfectly is that your provider, Dr. Berger, has been practicing over thirty years with absolutely zero bedside manner. She had the people skills of a used car salesman. I certainly have no interest in returning to your office, to possibly be berated again by another doctor. I simply do not have the time, energy, or patience to sit silently and allow myself to be treated so poorly. I question all of your statements regarding quality of care, as the treatment Dr. Berger gave me, spoke quite loudly for your business as a whole. I hope that no other patient experiences the treatment that I did, as I have never felt so worthless and disrespected by a "medical professional." All the best.

I have been going to NRC for about 6 months now and I love the staff and the doctors. They are…read moreattentive, caring, and address all my concerns. I would highly recommend.

dr wentz is the best if you get anyone else i cant speak on…read morebut dr wentz will listen understands and willing to help. i got whiched to another dr there and tapering me too fast caused me to withdrawal when i tryed to help myself i had morphine in my urin caused me to be put out. so if your suffering with withdrawal dr,ken starr on youtube is the best that your going to find to help you other than that its all about capitalizeing off your insurance for injections that made things worser for me. no one in las vegas knows how to taper fentanyl only dr,ken starr in california you can find him on youtube check him out very educated

Because I detected the odor of marijuana, I rated the visit as a 3 instead of a 5. I believe it is…read moreinappropriate to admit patients whose presence results in a strong marijuana odor, as it affects the comfort and rights of others to breathe clean air. Personally, the smell also triggers headaches for me. I want to reiterate that this clinic is an excellent, top-notch facility. In my experience it has consistently earned a 5-star rating, except for today. Respectfully, Joe Simmons Lifelong Patient 702-994-8564

No longer in business. Office is empty . Too bad, she was very helpful and nice. Hopefully she is…read moreretired and off enjoying life.

It was my first visit to an Acupuncturist so I don't have a lot of experience to gather from. With…read morethat being said I found it to be a very positive one. I learned a lot and I'm curious to see how I feel over the coming week. The staff were very friendly and everything was painless and easy.

Dr. Alexander provided understanding of my problem, and has been willing to try different…read moreapproaches towards reducing my pain. He listens well and is not wedded to a particular approach.

This is my first visit and I was impressed with the service and care that Dr Alexander displayed. I…read morehave preexisting condition that has gotten worse over the years and I've seen many dr's over the years. This was the best attention to my pain I've had in a long time. I like that he wasn't quick to prescribe me narcotics but interested in resolving my issue. I'm looking forward to being under his care. The office staff was very nice and welcoming. The even eluded that they actually like their job and want to be there. I

I had an excellent experience with my PAIN RELEASE THERAPY treatment. Craig was professional,…read moreknowledgeable, and listened to my concerns. I came in with a lot of tension and discomfort i was walking with a limp due to sciatica type pain from my hip down my leg--, and after the session I felt significantly better - more relaxed, the severe pain was so much better that it allowed me to walk upright, not crooked. The environment was welcoming and the care felt very personalized. I highly recommend this practice to anyone looking for effective therapy! I will be returning- Thank you for such an amazing experience!

I had a really great deep tissue massage here. The pressure was exactly what I needed, Craig…read morefocused on the areas where I had the most tension instead of just rushing through it. I left feeling a lot more relaxed and loose. Definitely a great experience and I would come back again.

Worst experience ever. Find a different practice. Reviews don't lie. Uncaring, not compassionateread more

Chrystal Taylor, PA-C, was shockingly rude, disrespectful, and unprofessional. We were supposed to…read morehave a follow-up with another doctor and were instead seen by her, and the entire interaction felt hostile from the start. She was dismissive, condescending, and treated us with a level of disrespect that was completely unacceptable in any setting, especially healthcare. As Hispanic patients, we left this visit feeling that her behavior was not just rude, but discriminatory. Her tone and demeanor made us feel judged, unwelcome, and looked down on. That is a serious and painful thing to experience when you are seeking medical care. Patients deserve dignity and equal treatment, not bias and contempt. Someone who cannot treat people with fairness, decency, and compassion should not be in a profession centered on caring for others. Based on this experience, I would never return and would strongly warn others to seek care elsewhere.