Lot's of different things to critique so I'll try to categorize…read more Pro's: Friendly Staff, Accommodating (Depending upon the staff) and some decent offerings. Some of the pound cakes and brownies are tasty, pies, some cake and cupcakes. Cons: Not consistent with lunch menu items and what sides are supposed to come with meals - all depends upon the staff or if they are running low on sides. Breads are sometimes under-cooked and just plain doughy. "Fresh baked" cookies are too heavy on the sugar and sadly not made with butter. Andover location is in serious need of paint, a new window sill outside and a cleaning! No clue if they use preservatives or fillers. To start with, Café Pierrot has a lunch menu which states what sides, toppings, or ingredients are included on a salad, sandwich, soup or wrap. Depending upon whom is making your lunch it will vary each time and many times NOT include what it is supposed to on their menu. All wraps are supposed to have potato salad, pasta salad and greens. Sometimes you may get an average portion of these sides, sometimes just a heaping spoonful, other times you may only be given one or two of the sides. One of the wraps states "with EXTRA potato salad". Uh, no. Never happens - why have a menu then? If you order one of their salads, good luck getting what is supposed to be part of that dish. And they are very skimpy on the greens. I've stopped ordering salads, because its just not worth it when you DON'T get everything that you are supposed to! Some days you order soup to go and they will include several slices of their bread, with another young lady you get nothing. Or, if they are running low on the sides, someone may skimp, but to be quite honest, why cheat the customer? Mind you, you are still paying FULL price for these dishes. Maybe the staff needs a refresher on what it states on their menus and to stay consistent! Walnut Coconut Bars - twice now we've tried these, which COULD be delicious - first time the walnuts in this bar were stale. I thought, well, maybe it's just this one time and I questioned to myself whether any of the staff tastes the walnuts to insure freshness or are there expiration dates on these things? We tried again almost 2 months later - yep - same thing. Entire bar is riddled with stale walnuts. WHY??? That's unacceptable. Moving on to the condition of this establishment. Not trying to be mean, but you walk up to the little building where they have the Café (they own several buildings on this property) and you cannot miss the completely rotted window sills in front - why would you let this go for so long? And you just celebrated your 30th Anniversary? Also, there is some sort of antique mill sitting in front - rusted to high Heaven - again, it can't be there for any kind of décor because at this point its an eyesore. On the latest visit - since we were waiting for so long for an order to be done (which we called ahead and gave it MORE than ample time to finish) I happened to look towards the corner that leads into back area where they prep and bake and maybe 20 large bags of flour were stacked against the wall - next to them some lawn and leaf type trash bag dangling over something and I looked above and there were dark cobwebs dangling from the ceiling over the bags of flour and trash bag. Not appealing at all. Not to mention, the walls looked dirty and all around it's in need of cleaning and fresh paint. Just makes me wonder what else is lurking in the back where they prepare the food when the entrance to the place is rotting and the place needs to be painted and cleaned? Does the owner ever take a look or care? They offer so called fresh baked cookies if you call at least 30 minutes ahead (their policy, not mine). OK, we tried this and when I called I was told it will be about 30-45 minutes. Fine, no problem. We arrived an hour later, figuring it gave them plenty of time to prepare the cookies. When we got there I was told, oh, they are just going in the oven, so it should be about 5 minutes. NO. Try 30-40 minutes later of waiting. Gee, thanks. To top this all off, after waiting so long for something that should have been ready - they dumped all these large (warm) cookies on top of each other with NO wax paper in between! If you even attempted to dislodge one, it would crumble. Geeze, after all that and you end it with sloppy packaging? And it's not like they were all the same cookie type. Lastly, I'm not adverse to sugar, but when the flavor is overpowered by just sugar, it's no good. And we tasted no butter, which homemade cookies should be made with real butter and these had none that could be detected. HUGE disappointment and would never order these cookies again. We keep going back, hoping for better quality and service, but it's hit or miss.

Absolutely by FAR the best place in northern NJ. We have bought many cakes from here from over the…read moreyears and have also been extremely happy. They are all delicious. The pastries are very good and the macarons are something they are quite known for. The building is hidden and not much to look at in Andover but it is definitely worth it!

Pass by many times, but it was recommended from a friend for having excellent cakes. So, today was…read morethe day to check it out ourselves. The staff was great, they move quick and is very helpful...even if it's your first time there and feel overwhelmed by all the great options to choose from, the ladies are very friendly. Walked in, not a large place, but it's clean, smelled great and they have plenty of yummy options that your eyes pick up immediately... you know this place has everything you need from a bakery. They are multiple display cases, fully stocked with a variety of cakes, cookies, donuts, specialty pastries, and more. They have a couple of cake displays, for the full-size, mini-size, and the slices as well. They also do specialty cakes and special order catering too. Their Deli has plenty of side dishes to choose from...especially great if you are going somewhere and you don't want to make anything...let the folks at Giancarlos save the day. To my surprise, they also make pizza pies and to include sell by the slice too !! Ordered two breakfast sandwiches (1x HEC & 1x BEC), both were filling and delicious. The French bread was fresh and soft. We bought the small red velvet cake today, but look forward to returning and try the lemon cake.

Hands down this is the Best Bakery I have been to. I really liked the Taylor ham sandwich for…read morebreakfast with egg on the Portuguese Roll that was amazing !! I love their chocolate eclairs, Napoleon's, jelly donuts in the morning just everything they make is so good. I've been to one in Madison, Lyndhurst , I have just never had a better, Bakery!! I go every morning when I'm home. Thank you. Oh, don't forget the crumb cake.!! I support small business they are in Ledgewood, New Jersey !! Thank you for the Best food !

If there's one thing to get from here, get their mint frosted brownie. It's divine and let me tell…read moreyou why. It's chocolately but not in an overwhelming way, fudgey but also slightly cakey, making it an irresistible texture. The frosting is light, airy and minty but not to the point of tasting like an overpowering breath mint. Bonus point is this place is located on Lake Mohawk, which is stunning and transports you to what feels like a little Swiss town. The interior of the bakery is cozy and has an almost Hallmark movie ambience. The staff is friendly. They have 1-2 outdoor tables and I think serve coffees too.

Cute place and their Easter selection had me going overboard. It's a smaller place but there are so…read moremany goodies inside. Their cookies are a work of art. I took two little kids with me and the staff were very patient with us!

Absolutely the best cookies!! The staff is also always incredibly friendly and attentive, the…read morebuilding is always soooo immaculately clean too! They're cookies are always so melt in your mouth perfect, I wish I had more pictures. It's nice to have variety everytime we go to since they change the cookie flavors weekly.

I used to go to Crumbl a couple times a month and get a mini 6 pack of cookies for my neighbors and…read morea single for me. The past two times I went I've left extremely disappointed. I don't even think I need to explain why... just take a look at the picture.

normally don't write reviews because it's so hard to find time but I had to find time for this one…read more Groovy Goodies catered the cake for my daughter's first birthday. She came highly recommended from a bunch of people in my area and I'm so glad I went with her. Not only did it look beautiful but the ENTIRE cake went with many taking large slices or seconds. People couldn't stop raving about how good it was. Prices were also reasonable and pick up was super easy the day of. Will definitely be using again in the future. Thank you for making our daughter's first birthday special!

Sincerely some of the best tasting cakes I have ever had. And the designs are unmatched. Sam really…read moreputs her all into what she creates. Happy to support a local business with a great product and great service. Will order more!!

Cake Fiction was the one vendor we used from a recommendations list our wedding venue gave to us. I…read moream SO glad we did. Their barn itself is also super cute, just going up for the cake tasting session was magical in itself. Picking just 3 flavors to sample from their list of cake combinations was so hard, which was a good thing! You are allowed to have a different flavor for each layer of cake at no additional cost, so we had fun with those. We picked the olive oil cake with passion fruit cream, the walnut almond pound cake with raspberry mousse, and the lemon cake with orange flower blossom cream. Well, my husband talks about that passion fruit cream more than any other part of our wedding (I try not to be too upset about that), it was that amazing! My favorite flavor was the raspberry mousse, and I keep hearing a ton of compliments on that flavor in particular from our guests. The only critique I would give to Cake Fiction is that they didn't give the venue a list of the flavors so nobody knew what each layer was and my husband and I had picked the flavors months before and couldn't remember either. I also appreciate how up-front Cake Fiction was with their pricing, which is listed online on their website to give you an idea of an estimate for your cake. We ended up going with a naked cake with just buttercream frosting on the outside which saved us a bit of money, and it looked so beautiful after our florist put a couple of flowers on it for us and it really fit in well with the theme of our barn venue. I made my own cake toppers out of clay and they were a little heavy so I was worried about them on top possibly sinking into the cake, but the cake was sturdy and the topper sat up there proudly! And finally, Paula is also the sweetest lady ever and you can tell she really has a passion for her work. It's lovely that we have such a great wedding cake baker in New Jersey. Now if only they would open a tiny bakery so that we can get two cupcakes with our flavors next year for our anniversary. :)

Paula and Simon created an absolutely amazing 70th birthday cake for my father in law who was in…read morethe air force during the Vietnam War. The cake was in the shape of a phantom f4 jet and it was absolutely perfect. The attention to detail was impeccable!! My father in law thought it was a plastic model because it was made so well!! The staff at the restaurant kept coming in just to take pictures. The best part ~ it was absolutely delicious, too!!! I can't say enough good things about cake fiction... I can't wait to have them make another cake for us!!!

I've been going to the ice cream station forever and always loved their ice cream. Earlier this…read moreweek I stopped by for a quick come when I was driving by. There was a customer in front of me with adorable kids that were getting ice cream. When the woman behind the counter, who was not wearing gloves, finished with the customer in front of me took the customer's cash and made change - with bare hands. She then turned to me and asked what I wanted. I asked her if she could put gloves on she told me they do not have them. She said she washed her hands after making change - that was a lie. I stood there and watched her the whole time - she never stepped away and washed her hands ! I told her she didn't wash her hands and she continued to argue with me. I left the store and will not go back again. There are many many good ice cream places in the area

I have passed by this place many times. Finally, I decided to give it a try. I got the frozen…read moreyogurt with no sugar added. It didn't taste like frozen yogurt at all but more like a sugar-reduced frozen custard. I'm not sure if it's just me, but the worker seemed to be too busy to try to help me with my order. And the weirdest part was that there were no other customers.

Iz really is an artist. I knew after seeing pictures of her work on social media that she would be…read morethe one to do my son's first birthday cake. She made my vision for the cake, cupcakes, and smash cake come to life. Not only did everything look good, but they tasted great as well!

I have been dealing with this lady since 2009. I have always been very pleased with all of the…read morecakes, she has made each and everyone of them special and unique. The reason I am writing this review is the customer service that she gave me was rude. I went in to pick up my cake that I ordered two months in advance . My cake was clearly messed up, there was a discolor on the top of the cake and an air bubble . The owner did come in and try to fix it, but the point I am most annoyed about is , she would have that presented to me is not ok. The fact that I paid around a $115 dollars, I don't want any errors , she should have fixed it before I was to pick it up. Then she had the nerve to tell me my business is not worth having any longer . Why because she made a mistake. I have been going to this lady since she was baking out of her kitchen. Just goes to show you how some business owners take it to their heads . I am always one to support small businesses. Some just care about the $ not the personal relationships they build with their customers