SCAM. Hired Armando.Pest Control Chicagoland to address a mice issue in my condo. He said it's one…read moreof the "easiest issues to treat." I made an appointment with him to come and as part of his service fee, it comes with a 90 day guarantee, to return and retreat should it persist. He came and treated the unit and in a week, more mice were spotted. I called and left a voicemail. Since this time, multiple mouse spotting have been seen, multiple phone calls and texts and he didn't return. I had my partner call him and he answered. They agreed on a scheduled time for him to come back and retreat and he pulled a no-show. Don't waste your time and your money on this company. Stick with a real pest control company with a real reputation.

Henry is the best at dealing with rats, ants, etc. He shows up on time, knows just what to do to…read moreget rid of the pests. And very reasonably priced. He is professional and friendly. We've referred him to all our neighbors and everyone is pleased with his work.

I can't remember exactly when it was, but an exterminator showed up from this company while I was…read moreoutside watering the lawn. I was so stunned that he was there because I didn't even know we had a bug problem. I stood there watering the grass and wanting to know why he was there (I was on the condo board at the time), and was growing upset that he wouldn't tell me. In retrospect, because he was hired privately, I can see why he wouldn't. He'd have to air out the extermination issue in someone else's unit. I wasn't thinking of it like that at the time though. (I'd lived in an apartment years ago where a tenant said the roaches were her "friends" and refused to let anybody in to spray. I was reliving that nightmare neighbor when he arrived.) I grumbled about it and kept watering the lawn. Fast forward two years later until last weekend, the same person who hired him before arranged for this company to exterminate our entire building. And this time I was totally on board. Also, exterminating only one unit in a building will only lead to bugs going to the next unit and the next one after that. I absolutely support that they charge for ALL units to apply pressure on those roaches-are-my-friends types. For the life of me, I cannot fully remember what the guy looked like who I was complaining about while watering the grass. It's been too long. Physically, he (Sam) vaguely reminds me of the exterminator who showed up in my unit this time, but it could be two different people. All I know is I liked Sam who treated my unit in 2023. He patiently explained where he was spraying, persistently explained where he wouldn't spray (because he was worried about my dog AND he had very kind things to say about dogs anyway, which won me over immediately) and was a friendly guy. If this WAS the same guy, he sure didn't hold a grudge against me when he returned. He was professional, informative and had a dry sense of humor. I am not in a position to know what their rates are so I can't say whether they're reasonable or not, but I liked the service. I didn't have a bug problem either time the exterminator from two years ago or last weekend (assuming it's not the same person) arrived, so I'm hoping that continues. So far, so good.

I can't say any of the negative reviews are wrong nor if any of the positive reviews are right…read more I can only say anyone reading this trying to consider choosing a company, in my case bedbugs, to consider all reviews and make a decision yourself and do what you think is best. I was giving this company the benefit of the doubt. After seeing the negative reviews, and their response to those reviews. (And probably they will respond to my review, too. I think its unnecessary in this case.) But their responses usually explain the situation explaining their point of view ultimately saying how it was the customers fault or they had a "special situation" I was skeptical but again gave the benefit of the doubt, like maybe it was the customers fault in those cases. I've worked in customer service before, you cant make everyone happy. By now I already talked to Kevin (bedbugs specialist) and have had a positive experience. He was very informative and educational about bedbugs. Things I've never heard about before, like using your car as a oven to kill the bedbugs when weather is over 75 degrees, thats a great idea. And I appreciated all of that. On top of that, the price of $1250. For all visits was a good deal for me. Other companies seem too cheap or too expensive, so with the good experience I had with him with the price seem like a good bet. The only problem that came along was that I've said twice they might come on Saturday, June 5th. Because thats the best day for me to pay for it. And I say MIGHT because he said I had to prep the house before they come. First they said confirm that the company will be doing the treatment then they will send prep list, THEN let them know when they will come. Thats what I thought the process is supposed to be. First time was on a call I said that Ill try to for Saturday but I'm not sure so ill let him know. He tells me if I have any questions to let him know by call or email. And I did, I asked a lot of questions on email and It was really nice. I thought some of them were stupid and he said that "no questions are stupid, let me know if you have any more" I then said "Alright still have to do the prep im trying to shoot for Saturday but ill let you know when im ready and sure. Thanks" (June 1st) He then said "let me know by tomorrow end of day how you are doing" (June 1st) I can say thats where Im at fault. I didn't message back to let him know. And I mentioned Saturday. But does that confirms they should come? So its June 5th, And their here. I have my own reasons why I wasn't ready. But I shouldn't have to explain them. Kevin did say I didn't have to dry all the clothes. Just bag them is fine. But with all the clothes we have I thought it was best to. I'd rather treat the clothes just to make sure before they come so its as affective as possible. But I didnt reach my goal for Saturday. Thats my fault. But eventhough I did not message him to let him know. I STILL DIDN'T CONFIRM. I'm surprised not only did they not tell me what time they were coming, there was only one guy there to do treatment? Maybe thats okay but I don't know to save time wouldn't you have atleast two people?? I tell them the house isn't ready And they give me a call A woman tell me in an upset tone. "But you scheduled for today" I try to explain but it didn't matter and said Kevin will be giving me a call. Kevin calls me and says "I'm not very happy..." I tried to explain but he cuts me off saying "I had to say no to many customers. Now they have to sleep with bugs for another week because I scheduled today for you" And I had a problem with that and I say "hey I didnt even know what time!?..." And now we are at an argument cutting off each other. Then ends and he says hes not comfortable treating my house and to choose another company And I said Great and hung up before him saying "have a nice day" because just wow. To me it was unprofessional when it didn't have to be. Why would you schedule me not knowing SURE im ready?He even told me he is not going to schedule me until I tell him I'm ready? I'm sorry for the people you had to schedule for next week. But why would you have to tell me? I'm not the person who scheduled them?? And now of course I feel bad and want to take the blame because thats the type of person I am because I know where I was at fault. But no, its still not right. For him to take no accountability AT ALL?? It didnt even have to be an argument. I was just shocked because I had faith in them. They gave me relief like Ill actually be able to treat this problem. And I was going to be ready for Tuesday and let them know when I would be ready. Take it as you will, thats my experience. If you are going to consider this company. Be a better communicator than I was to make sure they come to help and treat your problem. Because unfortunately they might not provide that. Now back to company searching...

Called then for help with spiders and ants in my house. The tech was nice and polite gave me really…read moregood tips but the same day he left I saw spiders in two areas of my house. I will have to call them and see if they will come back and try again.

Conquest has gone above in beyond in all my pest control needs. I am happy to say and they were…read moreprompt on the day I found a mouse in my kitchen. . . .came right over, checked out the house from the foundation upward to address the issue. Super friendly and professional technician. They have also come out in a timely manner to remove a dead animal from my garage. As a squeamish person, I am happy to report that Conquest has my back. I'd give them 10 stars if I could!

Vlad is phenomenal! He was very helpful and quick to respond to all of my concerns/questions I had…read moreafter returning from travel & experiencing intensive itchy bites with concern for bed bugs . I appreciated the time he took to explain everything. I highly recommend Windy City Bed Bug Specialists!

I used Windy City Bed Bugs back in 2015, outstanding service. I got reoccurring bed bugs after…read morereturning back home from a hotel stay/trip. I called out Vladimir(Owner), once again, his honesty, and outstanding service is unbeatable. If you're unfortunate to get bed bugs, I highly recommend you call Windy City Bed Bugs.

Easy and fast communication. Quick and thorough appointment. Provided detailed report over the…read morephone. Very professional and solved our problem in 1 visit.

We have ants and silverfish problem in our house…read more Emil did a great job with the customer service, very helpful, responsive, and gives a pretty good rundown what would be expected. The price is pretty reasonable, especially for 2 pests, and not overcharged as other companies. It comes with 2 visits, 2 weeks apart from the first. However, the on site experience was not as great as mentioned. Technician came, went to spraying right away, and it felt like he was in a rush. Did not really check what might be the cause of the infestation (would not be an easy thing to investigate, but we did not really see the effort to find the cause). We see a great reduced number of ants, but still see a few lingering around, not as concerned number as before, but we feeling better about the ants. Also, 2 weeks after the second treatment we keep seeing silverfish back even after the treatment and trap was applied (they mentioned the number might increase the following week/10 days after treatment due to them trying to leave the premises, or longer since the treatment is pet/child safe product and it might take a bit to work). After the 2 visits, extra visit/treatment will cost extra, even with some pests coming back. - Giving a 5 stars still since they gave me a full refund due to my dissatisfaction with the service on site. Treatment did not do as well to the my pests situation, but great customer priority, owning up to their words, and honesty overall.

Free inspection for bed bugs! My guy was so helpful and nice. He provided a lot of great info and…read morechecked all beds and my couch.

I thought I had (ugh!!!) bed bugs so I yelped a couple of companies and decided to send my…read morespecimens to 2 highly rated exterminators: A-Alert and Chicago Bed Bug Experts (aka Eco Tech). I got a call from Kevin @ A-Alert telling me the littles guys I sent him were definitely bed bugs. He even went so far as to say that the critters were full of blood! When I mentioned to him that neither my partner or I had any bites whatsoever, he replied by saying that we must just be "non-reactors". My heart sank. He sent me a "prep sheet" with a list a mile long of tedious and time consuming preparations I needed to make before he came to provide the (very costly) service. I immediately called Madeline @ Chicago Bed Bug Experts and she told me they were NOT bed bugs, that they were harmless little carpet beetles. I asked if she was sure and she said "absolutely". I also asked what they would charge for a routine service to get rid of the carpet beetles and she quoted $125. So I got in the car and went down to see Kevin @ A-Alert to have a face to face and see why he determined that they were indeed bed bugs. I have to say, he was as nice as could be. When I told him I had gotten a 2nd opinion and was told these were not bed bugs he said, "well, let me put them under the microscope and take a look at them". Sure enough, when looking at them under the scope, he said, "whatcha got here are carpet beetles. Not bed bugs". I was pissed and relieved all at the same time. Why hadn't he bothered to look at the specimens under the scope BEFORE he diagnosed them as being bed bugs? Had I not gotten the 2nd opinion from Chicago Bed Bug Experts I would have shelled out over $600 and still be washing, drying, folding, ironing clothes!!! Additionally, he quoted me $185 for a routine pest control service... $60 more than Chicago Bed Bug Experts. Like some of the other reviewers I commend Chicago Bed Bug Experts/Eco Tech on their honesty. We are at the mercy of experts we believe we can trust. I'm not saying A-Alert tried to rip me off, I do believe it was an honest mistake (although I'm still a little miffed that he made his determination without doing a thorough examination under the microscope), but like auto mechanics, these guys can tell us anything and, taking the fear factor into consideration, we believe them. It's nice to know that the folks at Chicago Bed Bug Experts/Eco Tech are honest and professional. I highly recommend them :)

I've used 2 services prior and tried to take out these wasps…read moremyself. Nothing worked. Called this morning (Saturday) and he was at my house within 20 minutes. Wasps completely gone 6 hours later. Hands down the best in town.

Had issues with bees swarming around our exterior window and trying to get in between the window…read moresills and the caulk. Our at home methods weren't working so I sent Greg a message. He was at our house the next morning and worked his magic, he said bees may be around for a day or two but after that they will not bother the area and he was right. Only issue is that I wish I would have called him FIRST rather than trying other remedies, Greg's prices were very reasonable and I wouldn't have wasted money on OTC sprays/powders that did absolutely nothing.

Review is long overdue. I called due to having an ongoing issue and the current exterminator did…read morenot eliminate even after 2 years. Billy came and thoroughly went thru both of my units. The issue was mainly in my elderly father's room and occasionally my other tenant. Unfortunately I had to throw away his wood bed frame. I love how patient Billy and his assistant were with my parents and explained every process. Yes Billy is fast talking lol however some people are who they are. I haven't had an issue since he's treated my units. My advice is to please follow his guidelines and call the minute something reappears during the guarantee period. I was and am thoroughly satisfied and can rest easy now. Hopefully I won't have to use him again but will call in a heartbeat if needed.

I can't vouch for his service but I can tell you he treated my neighbors house and left a mattress…read moreand frames in our alley. My neighbors are out of the country due to Covid and he treated their home after the renters complained of bed bugs. I've included pictures of all the stuff left in our alley. Not only is this embarrassing, but also a hazard that was left by his team for 5 days. Once again I can't vouch for his actual treatment of bed bugs, but I can tell you this is 100% not ok!!