Phenomenal Experience! Gabriel,The technician that came out to us was very friendly and…read moreknowledgeable. We had 2 other companies come out and and after 4 hours combined, neither were able to fix the problem with our HVAC system. They wrongly told us we needed an Electrician but my husband knew it was an internal issue with the unit itself so we tried The Masters, and glad we did! Within 30 minutes he located the problem and replaced some burnt wires from a short circuit. He discussed the issue and pricing before he performed any repairs, which was greatly appreciated. The entire service was 149$! Thank you so much for a great experience. We will be using Gabe from The Masters from now on! We definitely recommend this company.

5 Star Rating all around! My heating system went out in the middle of the night, so I called The…read moreMasters in the morning and they were able to send someone out at 9am. After a 15 minute inspection they located a faulty sensor and had my heat up and running within 1hour. I have an older system I honestly wasn't sure if they could fix it but they did! Thank you so much for your service. Me and my family greatly appreciate the speedy response and service. A well earned 5 star rating. I have recommended this company to all of my neighbors!

Had and emergency! Furnace was not going on The on call…read moreservice person called back and told me they were Not taking on new customers! I had used them in the past

I live in Milford NH and had my furnace fail last week. They took the time to explain the issue to…read moremy wife in detail and go over options. We decided to replace it. They again walked through everything with us and offered reasonable options. The installers were also very professional and knowledgeable. I will use them in the future and will be recommending them to my friends in the area.

CUSTOMER SERVICE is number one here with SAM MECHANICAL SERVICE ! We had to replace our boiler in…read moreour home. We got 4 different bids and went with Sam Mechancanical. I cannot say enough about the customer service they provided from the service techs and the office people. The new system was installed in a timely manner as they stated. The new system looks like a piece of art, where it hangs on the wall now. They made the process, a stressless one for us. Thank you

Should be called SCAM mechanical. Do not use this company. When your heating/cooling system…read moredoesn't work they will blame you, and makeup stories as to why they didn't size it right. This company has gone downhill.

Stanley, I have written 23 reviews on yelp. 5. Are one star. The rest are 5 star reviews except one…read more3 star review.. so I'd say for the most part I give credit where it's due. I am sorry that you disagree with me but I do try to be as honest as possible and if you are that displeased with my review if you just messaged me and explained yourself I'd just delete it. Instead some random guy from your company messages me with disparaging comments., that's just unprofessional. I'm not on here to hurt businesses, just help consumers, so I apologize if you took it any other way.

Stan installed a mini ductless split for me, in a difficult and exhausting environment. His service…read moreand quality were excellent, and his price was handsdown the best. I highly recommend Buonagurio for all your HVAC needs, and you can be confident they'll not only do a great job, but that they'll stand behind their work.

Hiram was courteous and professional, and adroitly installed a custom set of add-ons in our central…read moreA/C system (including a Bluetooth soft-start device and a high-grade smart thermostat in a multi-zone setup). Many other companies wouldn't even attempt this. Not only did he get it all done expertly, but he walked me through the digital setup (and a rebate process I didn't know existed -- which I'm pleased to say went through!), stayed awhile to ensure everything was working as expected (temperature, air pressure through vents), and did not try to upsell anything. Truly transparent and efficient. I'll definitely be keeping him and Gemini in mind for future upgrades, as it sounds like they also have plenty of experience in mini-splits, which could be a good supplementary strategy to cool our basement server room.

Downgrading to two stars. I still stand by the initial review (hence the second star) - Hiram did…read morerespond promptly when we were somewhat desperate and cobbled something together that seemed to work. Until it didn't. A few months after the install, all units stopped working after a storm. After months of back-and-forth, he finally realized -- through trial and error - that the boards of all units are fried and need to be replaced. His best guess? "Your condenser probably got hit by lightning" (condenser is on the roof, but we have a lightning rod; there's been no indication otherwise that the building got hit by lightning). A few weeks pass by, some more rain, same thing happens again. Replace all the boards again. "Your condenser keeps getting hit by lightning". A few more weeks, same thing again. By this point a year has passed after the install and we have spent most of that year with our $30,000 mini splits completely non-functional. It's also pretty clear that it's an issue with the install and nothing to do with imaginary lighting. Then Hiram has the audacity to inform us that our one-year contract has expired and now we have to start paying him for repairs, even though this issue started while we were still under contract and has persisted for months because Hiram has simply been unable to fix it. At this point, I was willing to just move on and hire a more competent contractor to fix the issue. That's when we started having other contractors look at the system and realized what a horrendous job Hiram had done. Most egregiously, the wiring had been done incorrectly, creating a huge FIRE HAZARD and potentially exposing our entire household and our neighbors to significant PROPERTY DAMAGE and potentially loss of life. See attached screenshot from assessment. In addition, there have been numerous other issues with the install: - Water repeatedly leaking from the heat pumps into our house when it rains - Exposed lines - Condenser freely standing on the roof, not affixed to anything - Slopily taped line set covers - Sloppily installed water pumps - Overall poor craftsmanship See attached images. We are currently addressing the issues one by one with multiple contractors. To be clear, WE ARE STILL WITHOUT A/C TWO YEARS AFTER THE INSTALL. We only really had it working for ~6 months. Unclear if it's even salvageable. In hindsight, there were also multiple red flags that we overlooked in the beginning, but should have given us pause: - Hiram did not know that Fujitsu is Japanese. How can you not know the country of origin of your main supplier? - He drilled through brick in our apartment without any precautions, filling our entire house with brick dust. He had no idea it's hazardous to breathe in, he didn't even put a mask on himself. Our entire condo was covered in brick dust. We had a 1-year-old kid at the time. - He did not clean up properly after himself, our son ended up with a glass shard in his foot Overall, I would not recommend Hiram's services to anyone. He is polite and responsive, but when push comes to shove, his work is not just poor quality, but outright dangerous. Hiram, before you post some sob response like "I'm just trying to feed my family man", consider this - you put my family, and my neighbors' families at risk because of your incompetence. And you ultimately refused to take responsibility. You should be ashamed of your work and of your character. (Responding to Hiram's response) -- there were no "stories", I was just trying to help you figure out what could be causing this. Yes, you definitely blamed lightning multiple times. I had multiple contractors take a look at it and say the same things. This is not "Mother Nature". This is just a plain bad job.

I've never left a negative review before, but I feel morally obligated to share my experience so…read moreothers considering mini-split installations can be warned. From the start, the installation process was riddled with problems. Rather than detailing each issue (which the company would likely try to excuse, as they did every time I raised concerns), I'm posting pictures so you can judge for yourself. I strongly recommend getting everything in writing--many verbal guarantees I received were completely disregarded. For example, instead of floor units in my kids' bedrooms, I was given ceiling units, one of which is positioned so low it practically touches my son while he sleeps. Now, as I'm finishing my basement, I had a friend who works in HVAC assess the mess Earth Tech left behind. He estimated it would take 3-4 days and cost around $3,000 to fix. He also explained the risks associated with their work: pipes joined in the middle are prone to future leaks, especially when unsupported, as stress on the joints increases the likelihood of failure. With so many joints, locating a leak would be nearly impossible. Shockingly, much of the system is held together with duct tape. While this may last through their warranty period, it's clear the entire system was designed to last just long enough to shift the responsibility of repairs onto the customer.

BEWARE! These people were inept or in bad faith or both. Made serious mistakes in the installation…read moreof my Heat Pump that cost me more than twenty thousand dollars.

So far so good. They were prompt and here when they promised. No actual work has been done…read more Please feel free to contact me when the job is completed. D. Cz

I've been using Wetherbee for 2 homes over 3 decades. They have always been prompt, reliable,…read moreprofessional, friendly, fair priced and highly competent. They won my business forever when, instead of taking the quickest/easiest route to a burst pipe (through the ceiling), they accessed it through a closet wall. In addition to this service, they have fixed a sink, a leak at the washing machine turn-off, and most recently a shower cartridge causing issues.

From phone call to fixed within 2 hours or so. Had parts in his truck and quickly repaired failed…read morepart. Very responsive and knowledgeable. Highly recommend.

I was given the run around by previous technicians and companies for my central AC system, stating…read moreI had to rip out and replace the whole thing to a tune of 14k. I hired ideal comfort HVAC after a few years for a second opinion and wished I did it sooner. My service visit took about a half hour and my AC is pumping cold air again.