The staff is always nice and they remember you too which is nice including those who may not have…read moreserviced you. Tammy is my technician and she does a nice job.

Walked in for 2 pedicures. I attatched a photo of the menu…read moresince I saw there wasn't one here. Was $98 for two Spa Pedicure's. Not too bad. Didn't quite like the finished look. The pedicure itself was good. But the polish was missing in some spots. I would def go back to try them again. My partner was happy with their pedicure.

Great salon! Great pricing. Friendly and these ladies know what they're doing. Lyn is awesomeread more

Always get a pedicure, so relaxing and Nene does a fantastic job. I get lots of complimentsread more

Mia does an amazing job on my nails. I have been going to her since the salon opened in May and I…read morehave never left disappointed. I have brought girlfriends there when they visit from out of state and they always tell me how much they wish Mia was closer to them. As for a pedicure - you can't go wrong with Ethan! He does a phenomenal job ensuring the pedicure is relaxing. They offer beer and wine which is an added bonus!

i came here in november to january, i stopped because she said my nails were thin while they…read morealready had a coat of polish on my nails and made them so thick i could barely lift the acrylic nail up without it hurting. when i first went there i enjoyed it but the last time i went she was saying how i had bad cuticle and i paid over 125 dollars!!! i do not recommend coming here. go to ruby nails instead.

Absolutely love my spa experience! Quick efficient & sanitary. They went out of their way to make…read moresure that everything was correct and that I was happy with their service. I will never go to a big chain, nail salon again privately owned and operated by Trinnie.

My son and I went in for service only to my paying $179 and I was trying to figure out WHAT did I…read moreget? Looking at the receipt it looked like I paid everyone in the salon. Let's just say I will be looking for another salon

Very nice salon! Beautifully decorated, clean & organized. Got a pedicure from a young man early in…read moreMay & he was great. Went back a couple of weeks ago for waxing & a manicure. Both techs. did excellent work & gave me exactly what I wanted. Highly recommend - so glad I gave them I try!

Do not let Mandy do your eyebrows! Worst service I've ever received. Horrible horrible!…read more I had one good experience with the owner doing my eyebrows and that's it. Do not ever let Mandy touch your brows. now I'll try to fix what she botched.

I've been coming to this nail salon for about three years now, and overall, I truly love it. Like…read moremost salons, your experience can depend on which technician you get. Some are good, some are just okay, and some are absolutely over-the-top amazing. When you land one of the great ones, the experience is chef's kiss. One thing that is consistently excellent is the cleanliness of the salon. It is always spotless. There is a very kind gentleman who goes around with a homemade cleaning cart and resets each station almost immediately after a client gets up. He sanitizes everything thoroughly, which really gives peace of mind. Services come with a complimentary beverage, which is a nice touch. Options include water, soda, wine, and beer. The gentlemen who work at the front desk are also extremely friendly, flexible, and always in good spirits. They're easy to talk to and willing to work with you if you have questions or need accommodations. Pedicures are one of my favorite services here. I usually get the Volcano pedicure, which includes a warm, scented neck wrap such a relaxing detail. The massage chairs are great, and I appreciate that they use a timer for the massages, so you're never shorted on time. I do usually ask them to turn the water a bit warmer during pedicures; I think they keep it cooler by default to avoid burning, which I understand and appreciate. Manicures are also very well done. I like that most technicians have their own individual stations, which helps keep things organized and personal. Many technicians also have Venmo or Cash App QR codes at their stations for tipping. If not, you'll need to tip in cash so keep that in mind. There is a card fee if you pay with a card, but there is an ATM located to the left of the front desk if you'd rather pull out cash and save a little. They offer a wide range of colors, styles, and techniques, so whether you're going for something simple or something more detailed, there are plenty of options to choose from. Overall, this salon has become my go-to, and I plan to keep coming back. Technicians Bim - Absolutely wonderful and hands-down the best at nail designs that I've seen. If you're looking for detailed, creative work, Bim is a must-book. Megan (Eyebrows) - I go to Megan for my eyebrows every time. She is fantastic. She originally worked at another salon in Mechanicsville, and I was thrilled when she started working here. She's been doing my eyebrows since 2018, and I wouldn't trust anyone else.

I avoided ruby for years after a poor experience but received a gift card as a gift. My husband and…read moreI went and had 2 basic pedicures, a basic manicure and a full acrylic set. The pedicures were great no issues. The nails however. The woman took a chunk out of my husbands finger when trimming his cuticles and then tried to quickly out liquid bandage on it before he noticed in a coverup effort vs cleaning it then and there and apologizing. While my nails initially looked fine aside from a little bit of shaping issues on one or two (not a huge deal at all) less than a week later (services on Wednesday, pictures taken on following tuesday) 6 of my nails have EXTREME wrinkling and lumps in the gel polish. These were first noticed Friday while on vacation and got progressively worse over the weekend resulting in having to remove them. 2 stars for the pedicures, but will not be returning considering the already overpriced services. ** photo added to show puddle of wet gel polish beneath top two layers of cured/semi cured polish and top coat**

My visit was okay, felt a little cramped due to them being busy and the place being small. Pro: the…read morelady did a good job on my shape. Cons: The polish discolored after a week & half (I got French tip gel polish). It was hot in there.

Very efficient service. Highly recommend the service. Kim extremely helpful and excellent.read more

Sara is amazing! She always takes her time and delivers great quality. I will only ever book time…read morewith Sara.

The first couple of times I went, service was great. The last two times? Terrible. If I'm paying…read more$70 for a gel pedicure, ask me what I want. They didn't give me a menu to select the service, nor did they ask. So, no scrub no hot rocks just lotion..and I wasn't going to speak up to spend more money at that point either. This last time, my nails were so crooked and I told him. He didn't make it better so I fixed it when I got home. I thought this would be my go to place because there never a wait and it's pretty clean but that was my last time.

Horrible customer service. Very rude and dismissive. I came in on crutches after having knee…read moresurgery to get my nails taken off. Two of them were just sitting around, no customers. Refused to service me saying "they have a customer coming in soon". Didnt even hold the door when they saw me struggling with my crutches. Will never go back for service.

They are always very friendly, professional, and they do a great job! Shop is clean and they have…read morelots of options when it comes to color and type of pedicure.