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    New Balance

    5.0 (2 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    2 years ago

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    6 months ago

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    Ask the Community - New Balance

    Asics

    Asics

    5.0(7 reviews)
    0.1 mi

    My husband has always had difficulty finding shoes that work for him--Hoka never worked despite…read morebeing recommended in the past. His podiatrist suggested trying Asics, so we decided to visit the store. Upon entering, we were greeted and helped by the assistant lead and manager, Carlos, who was absolutely outstanding! He was personable, friendly, and clearly passionate about his work. What truly stood out was his extensive knowledge of podiatry and the level of care he provided in helping us find the perfect shoes. Carlos went above and beyond, taking the time to carefully watch my husband's gait and assess his walk. Using that, he recommended the best shoes to ensure the right fit and support for his injury. We've never experienced this level of expertise and dedication at any other specialty shoe store. Carlos is hands-down the best, and we can't recommend him highly enough

    I am so glad that this store is still open! My last visit was Jan. 31st (2022), but I've shopped…read moreseveral times last year. I want to share that all of my visits have been the same - the best customer service experience! I have been several times in 2021... March, June, and the holidays of 2020. The manager has come to recognize my face! I'm the one who gets shorts and hoodies for her hubby every holiday! Haha. They take care of me and all of my needs. If they don't have a size in the store, they can order it for me online. It's no extra cost to do it that way. I can have it shipped directly to my home or pick up in the store. They honor the in-store deals or online - whichever is best for the customer. Yes, I signed up for their OneASICS discount program. It saves me even more. So great and we really like the quality of their run and workout gear! Found a pair of adorable dinosaur running shoes for my little guy, too! Great color, design, fit, and insole and outsole cushion ... while being lightweight! He loves them. So comfortable and says he can run faster in them! Haha. Wish I was nearby as I love shopping here in person! **old draft just posting 2023**

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    ECCO - Barstow

    ECCO - Barstow

    4.4(7 reviews)
    0.1 mi

    WORST CUSTOMER SERVICE EVER. TAKE YOUR BUSINESS ELSEWHERE…read more RUDE BEYOND BELIEF. I wouldn't even know how to begin. I am so frustrated. We don't expect to be treated like a king walking into a store but I hope that they would at least wouldn't chase you out to continue yelling at you. Mind you its customer service, the customer isn't always right but in no way should you be yelling at a customer OR STARTING AN ARGUMENT WITH THEM. My parents wanted to buy some shoes. The employee overheard their conversation and then made the wrong assumption and proceeded to yell at them. Saying if its ugly you don't need to buy it. even went as far as to chase them outside of the store to continue yelling. ABSOLUTE WORST CUSTOMER SERVICE. when I called to get the name of the employee I was told that they would not give me any personal information. I couldn't even get the name of the person on the phone. They said why? They were rude off the bat. I wanted to know who I was speaking to. I didn't know that people were so rude on the phone to begin with. I was courteous to start but less and less so as the conversation went on. It wasn't even the person that I had a complaint against. They told me you can complain and give a description and they will figure it out. What type of customer service is this? Rude beyond belief and then also said that I was rude. I asked do you not wear name tags? Wouldn't you want to be called by name or should I call you person. They told me I could call them ma'am. Wow. Just wow. No point in going to this store. A simple apology would've been nice to hear.

    Passed by and stopped here for some shoes, the ladies here were very helpful. I believe their name…read morewas Zina , Martina and desire. They made me feel like royalty! I loved the teamwork they have. I left with shoes and accessories. Keep up the great work ladies of Barstow Ecco

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    ECCO - Barstow
    ECCO - Barstow
    ECCO - Barstow

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    New Balance - shoes - Updated July 2026

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