Really appreciate Bob's honesty. He helped me solve my yellow jacket problem in a very cost…read moreeffective way. This is a trustworthy business. Absolutely recommend.

We called this company and Bob came right over and sprayed the yellow jacket nest. We could not…read morehave asked for better service.

Koji was great. He came out in the morning, inspected and treated the whole house and gave…read morerecommendations for future service.

Rabbits and other varmits coming through gaps in the basement foundation. C and K responded faster…read morethan any of the others I called, had great reviews. Arrived the next day, Sunday, to deal with the problem, then followed up two days later. Fast, reliable, explained everything that was done and why, what to look for, was courteous and followed through. Excellent work.

We have used Profishant for Four years and we are really pleased with their service and…read morecommunication. We can highly recommend them!

Communication is great, Arrived as scheduled -The technician today was Awesome -Excellent Service!read more

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

So far they contacted immediately but when I selected the can you supply a quote button there was…read moreno response. All the AI had to say was yes or no. I am getting tired of AI taking the place of human intercourse

If I could leave one star for this company, I would they are the most unprofessional group of…read morepeople I have ever dealt with from the associates to the technicians to management be wary of hiring this company. I made a mistake of this three years ago. I had a technician two days ago into my house without me being home he was on my private property. I don't know what kind of policy Orkin has, but this is embarrassing and not how this should be handled. This company needs to have an awakening or training from associates to management the Manager I spoke to on the phone today, Could care less about what I was dealing with. Sorry to say Orkin you will never get my business again. I have canceled my contract thank you for causing me the aggravation by entering my home without my permission even after I canceled the appointment you. When I told the manager that I'm the one who canceled the appointment and I was told by the operator that that message would get relayed to the technician not to come to my house and they still showed up at my house and entered it without my permission, the manager on the phone to me whose name I will not mention said to me they had to do what they did on my contract would've been broken, but I am the one that canceled the appointment because they were already at my house. They don't even know that they were already at my house and send out somebody for another appointment. This company cannot get their act together no matter how many times you call nobody ever calls you back. They pick a date to show up at your house that you don't even agree to they just give it to you again. Stay away from this company. You're going to be throwing your money away and not get any satisfaction from anybody, especially on the management team.

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

We've been using Debug Pest for a few years. We are very happy with the quality of their…read moretechnicians. Anytime I have an issue. I called them and they are at our house within a day or so. It's also a pleasure calling their service line, you get to talk to a person that actually lives locally. When we are due for a quarterly appointment, they send you a text message and an email, but if that time and date does not work, they are very flexible to change it for a time that works for you. They are always pleasant and helpful. I highly recommend Debug pest control.

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.