The installation of my HVAC unit was completed professionally, and the installation team did an…read moreexcellent job. Unfortunately, my experience after the installation has been disappointing. Since the unit was installed, it has consistently struggled to maintain the thermostat setting, with the indoor temperature remaining meaningfully above the desired setting. I requested a service visit to troubleshoot the issue and remain hopeful it will be resolved. What has been most disappointing, however, has been the lack of communication. Despite multiple calls, emails, texts, and attempts to reach my salesperson, I received no response and ultimately had to visit the company's office in person to speak with the director of installations. Thankfully, he was very helpful and arranged for a technician to come out. For a $10,000 purchase, I expected a much higher level of post-installation customer service, especially as a long-time customer of 10+ years. I will update this review to reflect how the company responds going forward and whether this experience is typical of its post-purchase support. I also hope sharing my experience helps other prospective customers understand what they may encounter after the installation is complete.

No follow-up service from a guy named Rock Coles. He said he would help me out with a thermostat…read moreissue related to a new install but I should have known better before paying. These bullshitters get your money and they're gone. I would say go with someone else, but they're all like this. My experience with contractors over the last 2-3 years has been absolutely atrocious. It boggles the mind.

These guys are great. Very knowledgeable and fast. Price was reasonable. You get what you pay for.read more

My parents used the same electrician for 20+ years and that is because he always did a great job,…read morewas reliable and they knew what they were getting. Of course, back in those days, one would just randomly pick someone from the yellow pages, as there were no review sites, just refers from those you knew. Today, times have changed, but not everything, when someone is good, you keep using them, especially a electrician and car mechanic. On with the review.... [ Introduction ] When my wife and I purchased our first house we just wanted something within our means and that meant getting an older house built in 1969. Everything was original and we needed bathroom fans, dryer outlet, a new oven and new stove cooking top. We hired one of those big companies and a guy name Matthew came over. He knew his trade well, was reliable and explained all the details, which is exactly what I liked. I love details. [ First Service Job ] Matthew installed the fans, oven, stove-top and dryer outlet. Of course he had to look at the electrical panel that was located in the "garage" to turn the power off and he noticed that our particular panel was a older model that was prone to cause fires (burn down a house) and that was scary to hear, but he explained why and I had him replace the whole panel. We just had our first child and obviously did not want to chance it. We had a Federal Pacific Stab-Lok electrical panel and I researched (as I do with almost everything) that roughly 90% of houses built from 1960-1980 had those installed. Many houses "burned down" because of them and yes, Federal Pacific is out of business! (if you don't believe it, look it up yourself) After Matthew replaced everything, the house looked great and we stayed there for a couple of years. I kept his information for future work and just recently discovered that he went the family approach, after leaving the very well known electrician company. [ Second Service Job ] We moved into a much newer house after having our second child and needed more light in our bedroom as it was extremely dark. I called Matthew and he came out to look at what we needed, shared his ideas on what would look the best and he went from there. He installed 6" recessed lights for the centre and 3" adjustable recessed lights on the outside of the ceiling. The lighting turned out beautifully and now finally, we have light in the room. [ Prices ] The prices are extremely affordable when comparing to other electricians and he does a great job at explaining the costs upfront. What I really like is that he does not over charge on the material, something others like to do. You pay what he pays for the material + the labor, which is exactly how it should be. Others should know that this type of work is not done by the hour, because every job is different. This job was completely different than our other house. With both projects, Matthew was never pushy about sales, he was very honest and upfront and that is very rare these days. [ Coming over ] Matthew came dressed as an electrician and he wore those shoe slip on cover things, which is great, because it shows he is professional and cares about our carpets. Now if only those Comcast cable installers would do the same thing. [ Licensed/Insured ] I already knew what I was getting the second time I called, but still it is good to know that others who read my review know these guys are state licensed master electricians and carry special insurance. As you can imagine, my regular car guy is a master mechanic too. When it comes to your house, or car, you want someone who knows what they are doing, not some amateur. [ Conclusion ] Finding someone who treats your home/car like it were their own is no easy task. When I deal with either one, I always want someone that is a master in their trade, so I know they are competent in doing the job right. Matthew at Plugged In Electrical Services always does the job right, he is honest and has probably saved my families life (no joke) when he changed out that dangerous panel. I highly recommend this company and will continue to use Matthew as our electrician for as long as we live in the state.

Another awesome installation. Extremely pleased. With the work that was performed on replacing a…read morechandelier

He was prompt and fixed my issue with my lights quickly, he was also very reasonable. I definitely…read morerecommend him.

We needed an outside TV mounted on our porch. Since this house has vinyl siding on the back, I felt…read morelike it needed someone familiar with finishing out vinyl siding. A friend recommended Shannon. Shannon was a) very responsive. He visited us within three days, and gave us a quote on site; b) he did the job within a week; c) his price was reasonable. But what impressed me most about Shannon, was that he declined two other jobs - electrical in nature - that were beyond his skill set. Many others would have quoted and either tried to do it, or subbed it out. He politely told us that others could do it better and cheaper.

If you need help with repairs or renovations around your home, "Done Right Handyman Services" will…read moredo rightly by you! Our twenty year-old bathroom drawers are working again, and our new light fixtures have brightened things up! When you hire the "Done Right" team, you get good work ethics, excellent work for a reasonable price-as well as a refreshing, friendly and down-to-earth attitude. We highly recommend them. ​ Jan and Richard ​

Diligent, professional, and worked as a team until the well pump was installed…read more A delightful company to work with. Every step was clearly communicated. We will be using them for any future repairs on our house.

I didn't realize after calling other plumbers other companies don't charge this call, I paid about…read more260 or $270 to have one toilet unclogged. It literally took a $50 auger and one minute of their time it's not brain surgery it's plumbing. Licking back, I should have just gone out and bought the $50 auger myself which we did after they left Feeling completely foolish for using this company they are very nice to talk to you but somehow I think there is a sliding scale here and when they walk into a house that looks very presentable and clean the rate looking back at it was outrageous It would like seeing a doctor, and I feel like I saw the proctologist. We called some other plumber after they left and they did not have $160 fee to " diagnose" the clogged toilet Lesson learned, the work literally took five minutes or less to complete

Katie and I were recently blessed with the gift of a brand new Pelican 103 fishing boat. It's a…read morehandy sized modified tri-hull just for two, that fits in the bed of my trusty old Dakota pick-up just fine.In order that we can fish in small local lakes, we had to find a trolling motor for propulsion. A series of happy events led to my receiving a free Minn-Kota Endura C2 55 pounds of thrust motor, which was non-functional. A quick disassembly disclosed a lower unit full of mud and crud. I cleaned it out, re-burnished the armature, lubed it, and.....still not working. Time for a professional, hopefully an inexpensive professional. Google revealed several choices in the greater Newnan area, so I called around and went to Riverdale Marine because he (Gilbert) was the friendliest. Good phone manners always help! He surveyed the disassembled parts and said that $150 should be the most it would cost to fix it and, since he is a certified Minn-Kota repair facility, there would be a 12 month warranty for mechanical and electrical repairs due to parts failure. I left. Two hours later, Gilbert called and said it was ready. Two hours? Wow! Total came to $134.86. A new motor like this would retail at almost $300, so I am very pleased!

They technicians went above and beyond the owner is patient and friendly…read more The technicians were friendly, Professional and very careful. I felt like I went back in time the customer service was fantastic and the care of the chandelier and my home was exactly what you'd expect!

This company is awesome! Ryan and another young man (I'm so sorry I forgot it) arrived on time,…read morewere extremely courteous and thoughtful to us and our home. Went above and beyond to install a foyer light 18' up and exchanged a 2 prong outlet for a 4 prong outlet. They spent more time setting up and cleaning than the jobs themselves almost. I have no thoughts about who I will call the next time an electrician is required!