I had an amazing experience at the Fayetteville location. The staff was friendly and very…read moreinformative and made me feel very comfortable with a procedure I had never had done before. The interior is beautiful, is clean and pristine and overall great environment to have hydration in.

Horrible service and a scam be advised they offer you a deal of three sessions but don't explain…read moreyou have six months to use. I was told by representatives that of your cancellation is fine only have to pay $5dollars and rebook anytime. Don't worry I won't be coming back.

A friend told me about this place a while ago and most recently, I decided to give it a try. I…read morescheduled a consultation from the website, which was $25. The fee goes towards any service that you receive. When I first arrived, I was greeted by Wendy, the owner. I immediately felt her warm and inviting energy. She was so pleasant from the first hello. She was just finishing up with another customer so I waited in the waiting area until she was ready for me. The business space is not very large. In fact, it's perfect. It's cozy and cute. I really love her decor and design. You can tell it is well thought out for the space. When it was my turn, Wendy brought me in the back for my consultation. There are 2 rooms and a larger room where the sauna is held. Wendy was easy to talk to. She went over all of her services, explained in detailed. She even asked any questions that I had. I scheduled a cavitation, skin tightening and sauna for a later date. During my first appointment, Wendy made me feel comfortable to be there. She was just as excited as I was, maybe even more that I was beginning this journey of wellness. We talked and laughed like we were old friends. She's just an all around sweet individual. I am planning on scheduling more appointments with her. I think it'll be worth it.

My friend and I came here to indulge in a detox sauna for my birthday. We had a WONDERFUL…read moreexperience from start to finish. Wendy's customer service to awesome she is very welcoming and the space modern yet still warm and cozy. Her prices are reasonable and you get your money's worth! I plan to treat myself to different services each month! Check it out! You wont be disappointed.

Went here for my first ever colonic. Here is my experience…read more When I first walked in the lobby was of course clean and smelled very nice. Then I was greeted by the staff which answered my questions very well. Then we started the colonic cleanse. It was nice to have a detox in the middle of the week. Especially for my colon. Plus I had to go #2 anyway. I will be honest tho the cramping part was the worst for me. I was just told to push like if I were to poop normally if the pressure was too much but I saw how much waste was sitting in me. Felt like I needed to go for a little bit right after the treatment but it was just cramping healing. I'm going back to them in two weeks for a double LP-injections. I would also go back there for another colonic maybe it was just only my first experience. overall 10/10 would recommend and will be back. Great business

Great experience The facility was very clean. The staff was…read morefriendly and knowledgeable. I will definitely return for another colonic and iv Hydration

This wellness spa is top notch, hands down. I started with them on Piedmont Circle before they…read moremoved to Miami circle. Courtney and Jen are awesome. Heck, no matter who I've come in contact with has been awesome. Courtney and Jen are very knowledgeable and helpful. I am so glad they moved to a larger location. They definitely needed it. The vibe and atmosphere is awesome. The spa is always clean and smelling fresh. I have not one word negatively to say about clean start cleansing. Wish it could get 10 stars.

I was visiting Sandy Springs for about a week. I'm really big on health and maintaining a balance…read morebetween having fun and recharging your body. I've been incorporating regular colon cleanses into my health routine and have noticed increased energy amongst many other benefits. I was looking for a place to go that could help me continue this although I was on vacation. I came across clean start cleansing and was impressed with all of the good reviews. So I decided to schedule myself and my friend an appointment for a colon cleanse. Upon walking in, I was greeted by the nicest young lady. Super sweet with a nice smile. She had us fill out all the necessary documents and informed us our colonic specialist will be with us shortly. As we waited, we asked her questions about different vitamin supplements they had Available And what she would recommend for high blood pressure, urinary health. Parasite, cleanses, etc. She was very knowledgeable and when she didn't have an answer, she would go out of her way to look it up whether it was online, or a book that look like a Bible that talked about what supplements were good for what. When she didn't find it there, she asked another individual for help! Wish I could remember her name. She gets a 10 out of 10 from me. When it was time for our service, we were walked to the back. The facility was really clean. Everything was decorated beautifully. When I entered the room where the colonic was performed, the technician explained to me how everything worked. Answered all of my questions. She left to allow me to un dress and get myself situated. I finished my colonic. Everything went smoothly. Overall, I really enjoyed my experience here. If I was in Sandy Springs again, I would definitely pay them a visit again. I wish there was one in LA! Thank you, clean start cleansing and saff!

I've been here twice and I had a really good experience. The staff were super friendly and answered…read moremy millions of questions lol. They made me super comfy during the process. I needed up buying membership.

Staff is very friendly and professional. Pricing is good. The only drawback is that parking can be…read moreinconvenient.

I have been a loyal member of Hydra+ for years, and today I unfortunately experienced the worst…read morecustomer service of my entire life at the Buckhead location. Jade was at the front desk when I arrived this morning and was unbelievably and unnecessarily rude to me. I had just gone in for an IV, but her abysmal attitude made me turn around and leave. She is not the type of person who meets the standards of decent customer service for a fast food service, let alone a wellness therapy provider. I would hope the owners of Hydra+ do not find it okay to speak to another human, let alone a paying customer, in such a way. I have only had positive experiences with Hydra+, but as long as Jade is with the company I will not be returning to the Buckhead location

Great people, love the results! It was a casual and welcoming environment, and I'm bringing a…read morefriend to join with me, today!

This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

I had a microblade procedure done 10/23 by Nurse Stephanie. It cost me $600. They told me it would…read morebe $150 for the touch up they do 8-9'weeks later. After the healing, I noticed three thick, dark lines at the front of one of my eyebrows. Thick, like I used a Sharpie marker and did my brows myself. I notified the office when they sent me an email to review my results, which I let them know I was very unhappy with the results. Nurse Stephanie called me and said she would do the touch-up at no cost and fix them. As time got close to my appointment, I ended up canceling, as I was just too afraid that it would look even worse after she touched them up. Today, 01/02/2024, , the coloring is not good either. The color is just a faded black. I have dark hair but my hair isn't black. I can say, the only positive thing is the shaping. I am very disappointed in how this turned out. I wish they would just refund me the $600, as it looks terrible. I would not recommend Nurse Stephanie doing microblading. I do not think she is experienced. As a positive, the staff is friendly and the office is clean and I had good results with the Botox I had there in the past. Unfortunately, I will not be going back for further procedures.

Great customer service and friendly staff! Was able to book my lymphatic massage with no issues…read more Staff is certified which is great for the area,