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    HydraPlus Virginia Highlands

    4.7 (43 reviews)
    Closed • 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Dayra R.

    Harrison and Brandon R. are the best duo, they both are super accommodating and knowledgeable. As uncomfortable my group and I are with needles, they made it a breeze.

    Tatum S.

    I only have great things to say about this place. From the moment I walked in I felt like I knew the staff for ages! They made my first IV treatment painless, and so relaxing! They are very knowledgeable about their services and helped me pick the right one! Being a full time traveler and part time partier--I knew I needed something to combat all the jet lag and hangovers! It was the best experience and I cannot wait to come back!

    Lobby
    Justin T.

    Friendly staff and check in was easy, no problems honoring the coupon for $15 off from Yelp. Was never offered any water or really anything while we were there, never really got "checked in on" either, and the prices for non first timers is definitely a bit of sticker shock. Overall we'll probably try it again prior to travelling to see if we can keep from getting sick, but it's going to be a hard sell at their current prices.

    Glow up IV treatment before my photo shoot

    I the best time and best service at Hydra Plus. My paramedic, Georgia, was the highlight of my visit. Zack was very knowledgeable as well and helped me with recommendations of additions to my bag. I highly recommend and can't wait to come back.

    Harrison was very informed and reassuring. I look forward to coming back for another relaxing, nourishing, & rejuvenating session very soon.

    Harrison was very gracious and informative. I felt that I was in very good hands during my first visit, and look forward to returning again for another nourishing, rejuvenating, and relaxing session at Hydra+

    So awesome!

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    Kat S.

    Looking forward to seeing you back Meka!

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    3 years ago

    Staff is very friendly and professional. Pricing is good. The only drawback is that parking can be inconvenient.

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    8 years ago

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    Kat S.

    That's great to hear Dayra! We're here to keep you hydrated!

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    Kat S.

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    Kat S.

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    5 years ago

    Brandon was really great and knowledgeable. He walked me through the process and the memberships! I'll definitively be back!

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    Kat S.

    That's great to hear Nathalie! Looking forward to your next visit!

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    5 years ago

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    Kat S.

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    7 years ago

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    5 years ago

    Came into the Virginia highlands location and saw Brandon R & Ashley; great experience & feel even better! Thank you!

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    Kat S.

    We are so happy you were able to face those fears in come in Angela!

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    4 years ago

    Great service. The staff was very informative. Enjoyed the quiet room and tea provided as well!

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    7 years ago

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    Kat S.

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    4 years ago

    This place came highly recommended and I cannot say enough positive things, instantly felt recharged after my first treatment.

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    Very clean and comfortable facility. Nurses are always really friendly. I usually fall asleep during my treatment because I'm so relaxed.

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    5 years ago

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    Page 1 of 2

    Ask the Community - HydraPlus Virginia Highlands

    Review Highlights - HydraPlus Virginia Highlands

    “Came into the Virginia highlands location and saw Brandon R & Ashley; great experience & feel even better!”

    Mentioned in 9 reviews

    Read more highlights

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    Replenish iV therapy & wellness boutique - Relaxing treatment area

    Replenish iV therapy & wellness boutique

    4.6(33 reviews)
    1.0 mi•Old Fourth Ward

    This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

    I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

    Photos
    Replenish iV therapy & wellness boutique - Entry area

    Entry area

    Replenish iV therapy & wellness boutique - Hot tea

    Hot tea

    Replenish iV therapy & wellness boutique

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    Restore Hyper Wellness

    Restore Hyper Wellness

    3.7(3 reviews)
    1.0 mi•Midtown

    Love it here. The staff was knowledgeable and helpful. I started off with a Liquid IV, the amplify…read morebeauty package, and the nurse checked in on me multiple times to make sure I was comfortable and each time she was giving me a new dose, she told me what it was and the benefits. I later got an Oxygen facial and Iyana was amazing. She asked me about my concerns and recommended which package was best for me. We did a before and after and I immediately saw results. This has become my new favorite wellness s

    Absolutely loved this place! They have a super friendly staff and conveniently located off the…read moreBeltline. I kept seeing this place and trying to figure out what it was. Finally I saw ads on social media and they had a 3 services for $30 special, so I booked an appointment. I've gone to several different places, that offer these services, but what's unique about them is that they have an all-in-one type of business. So, you can do the sauna, red light therapy, an IV drip and cryotherapy! Verses having to go several different places to have the services done. I did the sauna and loved the setup. It's well ventilated and there's a spacious bathroom attached. I also did the compression therapy and was able to do 30 mins of legs and 30 mins of upper body. I had never had the upper body done and honestly didn't know it existed. This was super relaxing and I feel asleep. It's a shame our insurance doesn't cover places like this because honestly I think it's needed to maintain your health. They didn't pressure me to join, but there extensive list of treatments has me intrigued. Their prices are also a lot better than other places in the area. So, as soon I get settled I'm looking to join.

    Photos
    Restore Hyper Wellness - 9 Elements

    9 Elements

    Restore Hyper Wellness - Shower in separate room from sauna, but personally yours. Has locks for both rooms and rooms are adjoining.

    Shower in separate room from sauna, but personally yours. Has locks for both rooms and rooms are adjoining.

    Restore Hyper Wellness - Services

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    Services

    HydraPlus Virginia Highlands - ivhydration - Updated October 2026

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