I have to share this because I am just beside myself with incredulity. My husband bought a car from…read moreBNM Auto Sales in January with a new inspection sticker, only to find out soon after it had tremendous damage, a bent frame, and should never have passed inspection. The tire blew out, nearly killing my husband, within the first two weeks. When he went back to BNM to talk about his concerns, they put brake fluid in. Immediately after, the master cylinder went and he lost his brakes, almost getting killed again. They had put the wrong brake fluid in. We have had to put $1500 into this car within 3 months. The guy at BNM laughed at my husband on the phone, and won't take any responsibility for their expensive mistake, and their endangering our lives. I just want to warn anyone who may read this to steer clear of this dealership. They do not deserve to be in business. Don't put yourself or your family in danger with their shoddy cars.

From the owner: We provide affordable cars and an easy purchasing experience that includes a free Carfax report for…read moreevery vehicle!

This is a great place to buy a car, the cars are clean and reasonable and Bob & Jimmy are great to…read moredeal with.

Well, the experience is a down-hill spiral…read more As soon as I told them I wanted something for $3000 or less, all customer service stopped. And "3000andunder" is their motto and their website domain!!!!! Trocci's refuses to return phone calls or emails. Mind you, these emails are through their website. They promise prompt reply, but nothing. I stop by to speak with a salesperson again and again, and I am simply ignored. OK, Tom and Alyssa spoke with me, but they have to go through the "sons", and they have their noses too high in the air. Be VERY WARY of Trocci's. Do your homework, and realize that they have no caring for customer service or quality whatsoever. I discovered that they DO NOT INSPECT the majority of their vehicles, so do your homework. Of course, get a mechanic to look at it, as long as it is not Matus or the garage next door, because they are partners. Do a freeVIN check with NHTSA.org where you will find that the majority of their vehicles have serious and life-threatening open recalls (non-fixed). Tom and Alyssa are very nice. The others....you're just in their way if you are a customer. The good reputation they once had was due to their father, when the business was theirs. Alright, so they have a booming business, and gobble up the used car inventories, so they have a corner on the market. They even allegedly have 3 other lots, although they refuse to share their location. But is this a reason to treat others as inferiors just because they don't have enough money to buy the most expensive cars. Remember, their motto is "$3000 and under", and remember that is just hype.

From the owner: Areas largest selection of 3,000 and under pre owned vehiclesread more

Put a 1K deposit down for a vehicle a few days out. They bait and switched for a vehicle one month…read moreout. Then extended to two months out. Refused to return deposit when I found another dealer. Beware of giving them a deposit.

If minus stars was an option I'd use that. It was an extremely unsatisfying experience that…read morecontinues today- I was told my vehicle had a 3rd row, it does not. 4 months later I still don't have a license plate (Preston says it's due to COVID but according to the state- not the problem)- need an out of state plate and the person in charge of that has very much dropped the ball. I've called over 15 times and the reasoning continues to change. Just completely dissatisfied with this experience. Encouraged by my sales person (same guy who told me 3rd row was in my 4Runner) to write a review so here it is. SHOP ELSEWHERE TO WALT- odd you want me to contact you now, I've left 3 messages for you and you didn't think it was important enough to return those calls.

I regret ever dealing with this place. They straight-up lied throughout the entire process and…read morepushed a vehicle that turned out to be nothing but problems. They talk a good game, but once you sign, you're pretty much on your own. The quality of what they sell is honestly terrible, and the whole operation feels shady and dark from start to finish. I've never felt so misled by a dealership. I strongly suggest going anywhere else.

took truck i bought from them in for check engine light, was charged 170 bucks to flash the…read morecomputer, no diagnosis done, nothing fixed, and check engine light is back on. have called two days in a row and service department wont return my calls

Not impressed. Spent a lot of time and money getting car fixed and found problems afterwords after…read morepaying bill in full. Talked to service manager and was promised a call back from general manager. Guess he wasn't interested in hearing my story cuz that promise was ignored. So be very careful or you may have a sad story as well. As long as these bozos have been in business there is only one other yelp review??? I can understand how they lost their GM franchise. Please post other reviews to wake these people up!

My 2013 Honda Civic was recently damaged by a fallen tree from a windstorm. Crivelli was able to…read moreget my car in within a short period of time and now my car looks as good as new:):):) The folks that work there were all very professional and easy to deal with. I also want to note that they went beyond the call of duty when I showed up after hours not realizing that the body shop closed at 5pm and they made a point to open the shop up so I could get my car, THANK YOU!!!