Feezles don't provide prices up front, and after you finish pulling parts that overcharge…read moreapproximately 20% less than new. Which considering the work involved to remove your own parts, I feel this is a rip-off. I inquired why, and they stated that because of his employees, which, by the way, didn't help you remove parts.

Everyone is great here but very unorganized. If they would have someone at the door directing…read morepeople to where they need to go and if the people pulling the parts would grab the parts paper instead of walking by the papers looking to see if it's easy or not it would have been a lot better. Parts came in from Fedex and no one even knew that it was there.

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

Dishonest business model fixing wrecked vehicles and hiding known issues just to make a buck!…read moreAsked to fix issues in ethical manner and quickly got defensive and pointed me to their attorney. What are we hiding that we need an attorney on speed dial????

Great employees and reasonable prices. I went to test drive a vehicle and they had just filled the…read moretank. They didn't ask me for more than the sticker price, which was more than understandable given the global increase of prices following the pandemic as well as the work that the owner had put into it himself. I had brought a close friend of mine who had previously worked with cars to help steer me right, but he also did a good job of speaking plainly and coming off as human. Car salespeople, especially in used cars, get a reputation as being oily people but the owner was straight to the point and transparent. He lent us the time, space, and manpower to look over the body, underside, and internal workings. Speaking of other car dealers, the vehicle I ended up driving away in was one of the nicest used cars in the area, especially considering its price. It's been a good few months since I had purchased the vehicle and it has felt good and held up well. If you are looking buy a car in the north western Pennsylvania area in a good condition for a good price, I would recommend Wallace Family Motors. I drove an hour and a half and it was well worth the journey.

I purchased a used Honda Accord from Chris P. and he mad the whole process smooth, no pressure, and…read moreas easy on me as possible. I stopped in one day and was interested in buying a car I had seen online, I had sent in documents for Pre-approval, Chris has already worked with Sheree in financing to get everything ready before I arrived, and we went for a drive, I liked it and we got to working on paperwork. Sheree made the paperwork a breeze and was extremely helpful. Later, on my way home I had an issue with the car, thankfully it has a warranty and I purchased an Extended Warranty, needless to say, Chris and Andrew worked lightning fast to get me assistance, get the car back to the shop and had it ready to go the next day. Overall, I would highly recommend if you're in the market, shopping Ben Bissett in Mercer, they were very professional, helpful, and courteous.

En route to IN from NY, most of the dashboard lights in my Subaru all lit up at once. Getting off…read moreRte 80 at the first exit I came to, I looked for the first true service station I could find. That was Ben Bissett Chevrolet. Although I was clearly driving a foreign car and completely not a potential customer, Ben himself spent at least 30 min with us, doing the best he could to diagnose and resolve our emergency. He got the dashboard to calm back down again and he correctly recommended the service we would need to have done. And he wouldn't take any payment for his time and assistance. We feel very lucky to have found him. He was incredibly helpful and kind (and correct!) If you need a truck, give Ben Bissett a try!!

Always have part I needed, very knowledgeable, gave me fair price for scrap car…read moreI tell all my friends to get their parts at u pull it

What are the best places in Youngstown to buy parts or sell scrap if you're not using this place…read moreyou're you're using the wrong guy. I highly recommend this place

We needed a part for a 2006 Chrysler PT Cruiser. We needed the part right away. I called at 7 a.m…read more to explain what we needed. They called me back by 7:30 AM saying they have the part ready for me to pick up. Very friendly and super quick response. The parts are definitely less expensive than other places we've been to and you don't have to take apart anything yourself, which is a big time saver. This is a great place and easy to get to from anywhere. We like to keep our cars running for a very long time so anytime we need a part, I go here. Excellent owners and staff!

Had repairs done at Walts body shop recently, also have had other repairs done throughout the…read moreyears. This shop is a family owned business for over 65 years. Hard to find a shop that can make that type of statement. Wynn cooper and his sons have taken over after his fathers retirement, who still does veh restorations for himself next door in a small garage, called the "toy box". I would recommend this shop for repairs based on my time in the automotive field, but retired.

Raised the price after I dropped off my car , didn't complete the work, killed my battery,has…read moresiphoned from my tank in the lot . I ain't going back .....

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.