This place is AWESOME. I had an oil change scheduled at Prys, and after I picked up my car I…read morenoticed a noise. I called at 4:15 and they answered, stayed two hours past close, and replaced my brake caliper. This issue had nothing to do with them just weird timing, but Gus, "Timmy", and the headmaster of the operation fixed it and only charged me for the part. I will definitely be going back.THANKS PRYS.

Demanded $2000 to get my car off his lot, they towed my car 3 miles and dragged it by the front…read moretires in park and only stored my car for 2 days. 3 miles, 2 days, $2000 + damaged car. Scammer !!!

Blown Head Gasket! Within 3 weeks of purchasing a vehicle from Valley Auto Finance; myself and my…read moretwo children were on the side of the highway requesting an emergency tow. I purchased the vehicle on February 27,2026 and the vehicle overheated and died while I was driving on the evening of March 20, 2026. I've contacted Valley Auto Finance and the matter remains unsettled. This is a recurring issue where customers are being deceived. People educate yourself and check the Ohio Attorney General website both locations have numerous complaints listed. Avoid a world of pain Do Not buy from Valley Auto Finance. (Njnam)

No pressure sales. Owner listened to what I was looking for in a vehicle and found exactly what I…read morewanted. Made the whole process quick and stress free. So happy with my new ride and will definitely refer friends and family. Thanks to Valley Auto Finance in Warren, Ohio.

Steve, the owner was awesome with his presentation on the classic car I was looking at. An…read morehonorable man, he pointed out the good the bad in the ugly regarding the car, and suggested a car inspection service in the area to save me the eight hour ride. Not once did I receive any pressure to purchase this car. So refreshing to see an owner of a car dealership with positive demeanor. Ashley in finance was awesome getting me very favorable financing just in case I wanted to buy the car. She was professional and understanding and a true asset to her position in finance. Even though I didn't buy the car, and my search continues, I will still peruse their website, just in case...

I recently purchased a car from here & let me say they were great from the jump. I dealt with both…read moreowners but majority Tony & he made it as easy as possible the first go around. I also was purchasing the vehicle from out of state so there was a longer due process & a few hiccups I ran into with the DMV that had nothing to do with the dealership.. Tony went out of his way to help me get it all squared away knowing it was my first time purchasing a car out of state & not being familiar with the process. I would recommend these guys to anyone!

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

Needed help with a check engine light and oil change - they were able to get me in immediately and…read morequickly diagnose and fix the check engine light and did the oil change - super fast and professional from start to finish! Owners were both on-site and dealt with us directly, very honest and put us at ease during what to us was a troubling situation - highly recommend Richards Auto service!

I highly recommend Richards Auto! They always have time for there customers. All there service is…read moredone in a timely manner. The owners and workers are very nice and helpful. They will answer any question you may have. Prices are very reasonable. I won't take my car anywhere else.

Took them less than an hour to fix my flat tire and it was only $25. Super friendly staff great…read moreenvironment. Excellent work.

It's a rare event in my life that I have an experience with a business that is so absolutely…read moreterrible that I would take the time to type up a review explaining how downright awful it was, BUT here ai am doing exactly that in regards to my family's experience with Uneeda Tire, but here goes. My mother, a 75 yr old woman went there with a flat passenger's side tire. After pointing this out to the staff they somehow managed to hoodwink her into replacing the drivers side tire that, admittedly wasn't in the best shape, it was however a tire still in operational condition and NOT in the shape of the passengers side tire that, mind you, had a 4 inch gash torn into it. So, brilliant as these guys were, they sent her home with a new tire (they charged her $105) on the driver's side and a TOTALLY FLAT tire on the passengers side. They managed to somehow charge her $105 to replace a working tire and yet left the OBVIOUSLY flat tire as is. Now, when I called them I asked politely what time they would be open as I had this issue which I wanted to discuss in person. To which they said, "five o'clock". So imagine my absolute disgust over this matter when at 4:35 I arrived just to have them lock the door from the inside as I was aapproaching from the outside. So, at this point I'm left ONLY to assume that they knew they took advantage of a senior citizen and had no intention to be correct this issue. And, here I am after having lost about $300 in wages from not being able to work for the last two days (I am a delivery driver) still trying to contact Uneeda Tire and still no one is answering my calls at Uneeda Tire. Again, one of the worst businesses I've had the displeasure of TRYING to deal with.

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.

They were awesome! Saved my trip home. I was driving from DC to Minneapolis and had a blowout on…read morethe Penn Turnpike in the middle of the night. Changed to a donut spare and limped into Youngstown at 4am. Left a text with Boardman, got a prompt call back when they opened at 7:30. Brought my car in, they replaced the tire, checked out the car, replaced the spare in it's spot, and had me on my way by 9am. And at a very reasonable price! I couldn't have hoped for more! Ryan Patrick could not have been more helpful

We've purchased 3 cars so far and 1 was a 2024 Solterra Electric Vehicle. Sales process was…read moreexcellent and this rating doesn't reflect sales at all. This rating is solely on service for my 2024 Solterra. The service department has issues on service for electric vehicles. NOT recommended! A total disaster.