Put a 1K deposit down for a vehicle a few days out. They bait and switched for a vehicle one month…read moreout. Then extended to two months out. Refused to return deposit when I found another dealer. Beware of giving them a deposit.

If minus stars was an option I'd use that. It was an extremely unsatisfying experience that…read morecontinues today- I was told my vehicle had a 3rd row, it does not. 4 months later I still don't have a license plate (Preston says it's due to COVID but according to the state- not the problem)- need an out of state plate and the person in charge of that has very much dropped the ball. I've called over 15 times and the reasoning continues to change. Just completely dissatisfied with this experience. Encouraged by my sales person (same guy who told me 3rd row was in my 4Runner) to write a review so here it is. SHOP ELSEWHERE TO WALT- odd you want me to contact you now, I've left 3 messages for you and you didn't think it was important enough to return those calls.

I was in a an oil change and State inspection on my car that I had purchased at Preston Honda. The…read moreservice department is great very knowledgeable and friendly staff. I highly recommend Preston Honda

I had an absolutely fabulous experience with Preston Honda in the purchase of my 2026 Honda…read morePassport Trailsport Elite!! The GM Bryan and my salesman Scott were fantastic and worked hard to get me the passport I wanted. The purchasing process went very smoothly to include my trade-in. I couldn't be happier with my purchase experience at Preston Honda. I would highly recommend this dealership especially to my family and friends!!

Saw a truck that looked too good to be true. They agreed to allow me to take it to my mechanic…read more They had nothing to hide. Glad I didn't take their word for it and took it t my mechanic. They said it appeared to have been in an accident and found a rust Joe in the frame big enough to stick your hand in. The kicker was that it has a new inspection sticker on it! Glad I trusted my gut. Sad part is, they were asking top dollar for it!

let me tell you from one salesman to another I was impressed…read more I am a perfectionist and Mike passed the research and checked out as exceptional. I am a Christian and don't compromise. I had a plus that one of my best friends just started there and both of us were checking it out. I have to say thanks Joe Audino and Mike Mansour. You get my business! I believe the Lord answered our prayers. Best value, price, and experience I have had in purchasing a good car he listened and made it great!

Above and Beyond customer service. Paul, Nick and Charlene…read morewere fabulous in making our experience in getting our car repaired and back in the road to where we were heading to see daughter and granddaughter a pleasant experience. Thank for helping to taking fright away when you have car problems hundreds of miles away from home. Absolutely a 10 out 10 experience.

My truck went in 4 different times for coolant leak. This last time, they said it was my radiator…read moreleaking. Why couldn't they find it before. Don't trust mechanics at Preston's supercenter. Take your vehicle somewhere else.

I shouldn't even give you people a one star review. My husband took our car in back in March to be…read morefixed they charged us over 1100 for it. Then attempted to get us to do maintenance on the car there for another $200. By the way my dad can do the work for less then $50. Then a month later the car was having the exact same problem they had our car for almost two weeks. And charged us close to $2,000. I'm sorry but having to take our car back for the same problem that should have been fixed to first time is not ok. I will never be going back there. And I will be telling others. I don't care how rich this business they don't deserve to rip people off.

I had my Tacoma 30,000 mile service at Preston Motors Toyota. The mechanic broke a bolt on my skid…read moreplate and was trying to charge me $80 to drill and tap new bolts for the skid plate. Not sure what has changed, used to trust and respect them but I will not go back to purchased a new vehicle or will I use them for service anymore. I purchased two Tacomas from them, won't be back unfortunately

After taking my vehicle there for transmission work, it was leaking fluid but drove great. Over…read more$6,500 later and 4 more trips to talk to the owner and 15 months of not driving the vehicle, because it is leaking transmission fluid still and shifts terribly now. I would never recommend Jeff Covelli at Covelli transmission to anyone. My vehicle still isn't fixed after almost 16 months and more than 4 trips to the garage, next step is attorney and getting my money back. I hope you read this Jeff.

I read the 1 star reviews here and it sounds to me like they were written by people with…read moreunrealistic expectations who don't truly understand transmission work. First of all, if your transmission goes bad and you aren't expecting to spend at least a few thousand dollars you don't understand transmissions. Covelli rebuilt my Silverado transmission from scratch. It runs like new now and it only cost my about $3,500 which is very reasonable for a re-build. About a year later they did like 2 weeks of diagnostic work trying to figure out what was going on with my truck (turned out to be a bad ignition coil) and when I went in to pick it up they only charged me for the part and replacement labor - not all the diagnostic work. Meanwhile, at a dealership service center you will pay $300 for them just to pull your car into their garage. Covelli has been trustworthy and very competent. They might be a little slower than big production style shops but if you know machinery and vehicles you know that its better to be a little slow and have it done right than the other way around. I'm a blue collar business owner and farmer and I think this is one of the best mechanics around. For what that's worth.

I really enjoy the service at Phil Fitts. We came from out of state to pick up a new to me car…read more Everything was so smooth. They were easy to deal with from online, to over the phone to in person... and in person, they went the extra mile! As previously mentioned, we came from out of state and we had a rental, the salesperson went as far as to call the rental company to let them know we may be a little late with dropping off the car -- we didn't ask or prompt this, he did it out of the goodness of their hearts. I can't speak to their selection, but their customer service is fantastic!

My wife and our family have purchased 7 Ford Vehicles from salesman Rod Franzi . we have purchased…read moreused and new from Phil Phitts Ford and Rod. We are pleased with every part of the dealership and they were great to us in every part of the purchase and after the purchase. We would recommend Phil Phitts Ford and Salesman Rod Franzi to any of our family and friends. Top notch salesman and dealership.

Not impressed. Spent a lot of time and money getting car fixed and found problems afterwords after…read morepaying bill in full. Talked to service manager and was promised a call back from general manager. Guess he wasn't interested in hearing my story cuz that promise was ignored. So be very careful or you may have a sad story as well. As long as these bozos have been in business there is only one other yelp review??? I can understand how they lost their GM franchise. Please post other reviews to wake these people up!

My 2013 Honda Civic was recently damaged by a fallen tree from a windstorm. Crivelli was able to…read moreget my car in within a short period of time and now my car looks as good as new:):):) The folks that work there were all very professional and easy to deal with. I also want to note that they went beyond the call of duty when I showed up after hours not realizing that the body shop closed at 5pm and they made a point to open the shop up so I could get my car, THANK YOU!!!