Very clean,staff was more than helpful. They knew we were…read morenew to landermating. Did everything possible to make our experience pleasant.

Wonderful experience! Machines good, and facility clean and safe. Owner kindly explained machines,…read moreeven gave my spouse a cough drop after he heard her coughing.

Had a comforter that is just a little too large for the machines at home. cleaners start at a…read morecouple jacksons per so I decided to have a go at the local coin laundy... and after investing slightly more than an hour and slightly less than a Hamilton I had a mostly dry and very clean comforter. Yea!! I don't spend a lot of time in laundromats - not that there's anything wrong with them - but Simpsons feels a cut above: the machines look to be in good repair w/ a choice of sizes for washing or drying priced accordingly. the change machine will dispense $20 worth if that's what you want but smaller bills are also accepted. and wash and fold service is available for the time constrained.

The place was clean and was well air-conditioned. The owner is super nice. Her name is Roseanne, if…read moreyour looking for a excellent place to do laundry, this is it!!!!

Very clean. Young owner I met there while I was washing my comforters. Modern equipment and some…read morex large washers and dryers.

Great service. Very clean. Attendant was super nice and helpful. Washers and dryers were efficient…read moreand huge! Also appreciate the rolling carts and folding stations. Change machine on site. Be prepared to bring lots of quarters!

This was not a great experience . The facility is extremely dirty. Not sure if the item I brought…read moreto wash here will be cleaner or dirtier after being here. Floors, walls, and washers were dirty. Sad that the owners don't take more pride in their business. I won't come here again.

Lake Norman Laundry is excellent! We are visiting our family here in Denver and this is our go to…read moreplace for getting wash and fold service. Great service and very reliable.

Update 7-28-25: They have great Wi-Fi here! See my pics for the password. I can relax in here while…read moremy clothes are washing and drying..

Im new to the North Carolina area I live close by that laundry MCL so I've been there twice the…read morefirst time they didn't have any quarters but the dryers were pretty well. The water in the machines weren't enough water and I went two weeks ago so they changed the dryers. I spent so many quarters, and my clothes still were not dry. I told the young lady that was in there who was working, she act like she cares but it's just a job to her and I'm not going back anymore thumbs down

Bathroom was a dirty mess. Washers were moldy where you place detergent and softener. Although the…read morelaundry facility was clean

I needed a laundry mat to wash my daughters camp clothes because a lot of them were damp and I did…read more not want them getting mildewy doing one load at a time at my in laws house. I was pleasantly surprised! The facilities are clean, the machines are well maintained and there was ample space to wait and fold clothes. They try to keep it cool by keeping fans blowing but when it's hot out that's a difficult task. The only complaint I have is that there was no attendant there for much of the time I was there. They had left a note to call a cell number if there was a problem. I needed change of a $20 in order to get quarters to pay for the machines. Fortunately, there is a store at the shopping plaza and I bought a soda and broke the $20 there but I didn't want the soda. End game - the clothes were clean and it was well kept. I would definitely use these facilities again.

Friendly staff. Good service and perfect location. They offer great hours even for those that…read morework a day job.

Dropped off comforters to be cleaned. Informed as I was going out the door that price went up…read more"slightly". I don't call going from $15 to $30 slightly. They used to put the cleaner comforter in a plastic zip bag which is great for storage. Today they were wrapped in thin plastic. When I said something to the woman at the counter she said they are the cheapest around. I guess I'll wait for a sale at Belk and buy a new comforter cheaper.

place is huge, clean and workers are there to help you, and they will!! My only neg comment is they…read moreuse a debit card, they give you instead of cash. i put $20 on the card, which is enough, just have to get used to their system

I've been coming here for about 2yrs now it's cheap & it's a quick get in & get out kinda place not…read moreto bad at price great place to come dry or wash your clothes good friendly people & nice snack machine

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

Wash and fold service- First attempt the clothes smelled terrible, they were folded but smelled…read moreterrible. I had to re wash the entire load of clothes. They provide me a credit to my account which I did not request, once offered in requested for my money back. They did no provide the money back and ask to provide them another opportunity. The second load equally as bad. I am not sure if they are just folding the dirty clothes or washing them with water. They do not look or smell clean. I had to redo now two loads, defeating the purpose entirely. The cost was definitely not worth as I had to redo it twice. The costumer services was minimal almost inexistent. Please go local instead.

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.