Been a client here for over a year, the quality of the clothes are always top tier with very…read morereasonable prices! Any requests I have on my orders always get fulfilled and I know I can trust them with my favorite garments especially the ones that need the most cleaning. They have clean everything from curtains , bedding, shoes, clothing, gowns and more and always with a quick turnaround. Would recommend anyone to come !

From the owner: Best dry cleaner in charlotte NCread more

Not good business practice. My mom asked how much it would be to dry clean a formal dress - the man…read moretold her $17.88. She came back the next day and the women tried to charge her almost $30 instead. Said the man was incorrect telling her the price. When my mom tried to ask her why it was more she said the man was incorrect telling her and said she would charge her $22 instead... not right. The receipt / slip papers they give you should say the price when you drop an item off, so they can't change the prices. Seems like they change the price. My mom would not have went if she was told the more expensive price as it wasn't a rush

I called before I stopped by on Wednesday, 11-22-23. I needed a choir robe cleaned. Multiple dry…read morecleaners were open, but most would not have the robe ready until Tuesday. I needed it for an event on Saturday. The woman who answered the phone told me that if I dropped the robe off that day, it'd be ready on Friday. I picked up the robe Saturday morning, 11-25-23. It was pressed and the make-up spot was removed. I appreciate them coming through for me during the holidays. I would definitely return.

This app is the best thing that ever happened to me…read more 5 stars for customer service 5 stars for convenience 5 stars for clean clothes 5 stars for friendly valet 5 stars for never having to do dry cleaning again. First dry clean is reliable, on-time, and gets the job done! I love not having to leave my house, it ends up saving me so much time week to week. Their communications are appropriate and never too excessive. The app is super easy to use and I have not had an issue. Drivers are on time and drop offs are in their slotted windows. Also, the washing is high quality. My clothes are nicely cleaned (whether machine washed or dry cleaned) and have never been damaged. I've since tried them a few more times and quality of service remained consistent. Definitely convenient and recommended for anyone who just sometimes doesn't want to get quarters and do laundry. Now I just wish I can find someone as good in my new town.

I signed up as a new customer today. I made a note in my profile requesting a call or text before…read morethe driver was on his/her way. I received no call or text but was notified via email that I was being charged a "no show" fee for not being there when the driver arrived. I called the number on the notification and informed the individual I had not received a notification. He said that he had called but had received an error message. I said to him that he then would agree that I had not been notified. He said it wasn't his fault and that he was still going to charge me. He was also rude on the phone cutting me off and trying to talk over me. So now he has the $5 fee but lost a customer over something so silly and easily solved. I recommend a solid pass on anyone interested in a dry cleaner with great customer service.

Great place for dry cleaning personable and fairly well priced for a dry cleaner…read more Pants price needs to be a little cheaper.

Great service! I have been going to Pro Cleaners for years. They remember me as soon as I walk in &…read moreget my stuff. In addition to dry cleaning I have used them for minor repairs (hems etc) and comforter cleaning. The owners/ operators are a couple & both are always great to deal with! Definitely a great please if you live in the area.

First time I used this place to have 15 shirts laundered (light starch). Will never go back. They…read moreuse so much perfumed scent in my shirts (like a very, very heavy Downy smell) that it would gag you. I even let the shirts hang in the garage overnight (after I removed the plastic wrap) to helpfully air out. Nope. Didn't help. People who are 5 feet away can even smell it. I just hope the next cleaners can remove the smell. Why do they feel they have to add ANY scent? And if it's an option, why didn't they tell me when I brought the shirts in for cleaning?

This place is fast, friendly & they do good work. They're located at the corner of Idlewild & Hwy…read more51 next to the Food Lion. Crossroads Dry Cleaners always greets you with a smile! I've tried others but keep coming back. They now offer alterations too.

Have been going here for over five years. Even when I moved across town I still went to this place…read more They have helped me with countless hems, removal of wine and/or food stains from necessary coats and pants, taken in a few dresses (omg yay), and have reinforced a few of my most beloved heels and boots. There are always more than 3 attendants present (husband and wife plus other family member) to inspect the garments and jot down what needs to be done. The turnaround time is always within reason (the longest I've ever waited is 6 days and that's only because the wife was sick). The prices are comparable to most cleaners in the area. I'm not giving this place 5 stars because their location is kind of meh to me - next to an always ridiculously busy BoA that has multiple security personnel on any given day and the parking lot has more than a few seriously deep potholes. Also, there's a barber shop 2 stores down that likes to blast their music - so much so that sometimes the bass can be felt at my quiet little dry cleaners.

This dry cleaner is convenient to my workplace and has a very friendly staff. I never have issues…read morewith any of my dry cleaning here which is rare among cleaners these days. With nice clothing the last thing I want is missing buttons that are hard to find matches for!

I have been using Ms. Tina at PDQ for my alterations for approximately 20 years now and she ALWAYS…read moredeliverEd! She is very knowledgeable, which is evident in the quality of her work. I will sometimes bring photos in of garments for other people and she knows precisely what adjustments need to be made. On a few occasions over the years (well, actually on several occasions), she has always accommodated my requests on short notice to ensure I was ready to attend an upcoming event, and always with the most polite demeanor and professionalism. I highly recommend Alterations PDQ for all of your tailoring needs...you will NOT be disappointed!

Highly recommend!!!…read more I always have the best experience with PDQ. I can't say enough about Tina and the work she does. Wish I could give 10 stars. I have been more than pleased with their work since relocating to Charlotte over 10 years ago. Never had any problems at all. My weight fluctuates, therefore I need alterations quite often. Sometimes I need a good amount of work done. No matter what, I know that I'm in good hands always. She works in a timely manner and price is always fair. This is the only place I will ever bring my clothes. Tina is seriously AMAZING!!!!

Courteous service. On time delivery most of the time. Reasonable pricing. They also offer…read morealterations

These people are the worst. I've been going to then for years and they constantly mess up. The…read moreowner fat head son is ruining his business. I can't wait for the day to ride by and the doors are closed permanently. I always request no crease but everytime my pants come back they have creases. The son is a jerk. His customer service skills are sub par. They have early bird 15% discount, but he will sneak and try to charge you full price.