No show Didn't bother to call me she was not coming…read more I waited a week for this appointment

Excellent service and work product! Was very happen with the end result, my house has never smelt…read moreso clean!

I have been a Merry Maids customer for over 10 years. I am relieved I found Merry Maids, but more…read moreso, I am glad that I found the people that work for it. I have never had any problems with the service or anyone. Everyone I met has been kind, courteous, and professional. The office is super prompt with their responses and cleaning times are confirmed the day before. Before arrival, I get live updates on their arrival status. This is helpful because it allows me to quickly get the junk off the counter so they will not think of me as a slob! With a 5-star review, you can already assume how spotless my place is. Nothing is moved to where I can't find it. If I am home, the ladies ask me to do a walk through before packing up their things, so that shows me they care about doing a good job rather than trying to get it over. The team also brought lots of excellent cleaning supplies and was very well equipped for the job. New Covid-19 protocols are into place, and in the end, my home is cleaner than ever. I love the service provided by Merry Maids. The place always looks fantastic when I come home. They did a great job on my floors, which needed a good clean. Everything else was great too, but the bathroom and floors were really beyond good. ***Highly recommended, and I'm delighted with the results! ***

I don't want to say Merry Maids was the worst cleaning experience but this company is not what they…read moreadvertise. For starters, my first cleaning was a deep clean of my whole house. The ladies did a wonderful job deep cleaning and were here for hours. However, one of the women began to feel unwell to the point that I was very concerned for her well being and had to call rescue. She was taken to the hospital and came back later for her car. Thankfully she was okay. Apparently she drank too many energy drinks. The situation was very awkward though. I had never met this woman and I couldn't answer any questions the EMT's were asking (luckily she was coherent). It's also very embaressing to have an ambulance/fire truck at t your home. The other cleaner didn't speak much English so she had to be picked up by another staff. I had to contact their office. It took away from my remote work and I had three kids at home with me who had to witness this. On top of the 911 situation, the job was not complete. I wanted the basement cleaned and it didn't happen. I paid hourly so I let it go and I was just glad the woman was okay. I even called to check on her the following day. The office staff was apologetic, but they didn't offer any compensation for the disruption. nor did they ask if the cleaning had been complete. I felt bad reporting it had not been complete so again, I let it go and continued to have them clean my home monthly. The monthly cleanings are different from the deep clean, which is fine. At first, the cleanings were decent but each month they began to slide. Some of the staff were very unfriendly. The left beds unmade and I would see dust in obvious areas. It literally became bare minimum. I decided to give them one more month to think things over However, in my final month, prior to me cancelling my entire family came down with a stomach bug. I had to cancel the day before, which gave around 24 hours. They do have a 48 hour cancelation policy, which I understand. But you can't control sickness. I was told I would be charged a $75 cancelation fee. I offered a doctors note, in which the office staff chuckled and stated she would let me know. She never did let me know and 3 weeks later I was charged the $75 cancelation fee. At this point, I decided to cancel the service for good. I canceled with notice via email and received both an email and text asking why I was canceling. I responded with all of my reasons and asked that someone reach back out to me to further discuss. NO Response back. Needless to say, I am very disappointed. My only reason for even hiring a company to clean was due to my father being very ill and having to care for him. This experience only added to my sadness and frustration. Unfortunately, my father passed away so I now I am doing my own cleaning. Needless to say, I do a much better job than they did. Their monthly cleanings took 2 hours, where as my weekly cleanings take 7 to 8 hours. I just wanted to give warning to anyone who plans to use this company. You're better off going with a small cleaning business.

This is the best decision I've ever made ever was to hire this cleaning company. As I've had a few…read morebad experiences in the past with other cleaning services, I was very apprehensive in my choosing another company and hoping not to make a mistake again . But I will say it was the best decision I've ever made ever as they are the most efficient and genuinely honest people. They clean efficiently and they go above and beyond to complete perfection!! They are truly a blessing in my life as they are also very affordable and made my life so much easier for sure !! Thank goodness my searching for a honest , caring and genuine company is over !! Looking for hardworking people this is the company!! Thank you OCD !!

Rosa and Anna did a wonderfully deep, detailed cleaning!…read morePlus they were lovely to work with! Highly recommended!

Zero Stars!...Wouldn't recommend. They did half the work and left apt worse, owner/manager not…read moreprofessional and careless about the matter. My deep cleaning was a nightmare: The cleaners unplugged my camera, spilled wax all over rug and in my slippers, didnt vaccuum, left their hair in my tub, left a big screw on dark hallway floor, didnt finish making bed, didn't dust or polish and scripts were taken or thrown away. All of this is apparently ok with their boss, even with evidence.

Our home needed a thorough cleaning so we decided to go with So Clean. My house has not felt this…read moreclean in a while! My wife and I decided to use their biweekly house cleaning services to help us keep up with the cleaning at our home. I highly recommend So Clean for your house cleaning services!

Do not use this company. If you are first time customer, they request NON-REFUNDABLE deposit of…read more$100 dollar on the website's FAQ. My wife got charged $200 instead. We want to reschedule since our timeline changed. They now charging ANOTHER $100 dollar for cancellation fee that is nowhere to be found on their website. Be careful dealing with this company. I rescheduled my carpet cleaning with another company with a simple phone call and no deposit required. Update: Buried in a Terms & Condition link in the email which does not require you to agree to, I found a $65 late cancellation fee along with all other conditions and fees. Yet, my wife got charged $100 instead? Disputing this with my CC company on a TOS that we never agreed to.

This is the best cleaning service in the entire Providence metropolitan area . I manage properties…read moreand have tried many cleaning companies over the years most of them overcharge and underperform . There is nothing more frustrating than having to clean an apartment after you've paid a cleaner . That never happens with Recino's cleaning services . Maria and her staff are meticulous thorough and professional. They are also absolutely lovely people ! If what you want is clean, these are the gals to call

Super easy to work with....they actually call you on your phone. Used them for a one time deep…read morecleaning. Easy scheduling, great attention to detail and fast service. I will definitely rehire.

Don't recommend. They set arrival times and are late & cancellation/rescheduling is probably too…read morefrequent. Our 14 year old pup is crated during cleaning, always has been. The new ask was to skip the entire floor she is on OR move the crate to the garage during the cleaning. We checked and the crate is wider than doorframe, would need to take it down and reassemble. Mind you this is THREE YEARs into working with them without issue. Nice couple yet hindsight, think we overlooked way too many things.

Thank you Bright & Fresh Cleaning for coming out to my business to scrub, sanitize, and clean to…read moreprovide a safe & clean environment for my customers!! They did a beyond satisfactory job & for going above & beyond! If you have a commercial business, restaurant, retail store, or any business at all definitely consider going with this company! They are priced awesome for their work! They also do residential as well!