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New England Jewelry

4.2 (30 reviews)
Closed 10:00 am - 5:00 pm

Services - New England Jewelry

Personal property appraisal

Watch cleaning

Watch part repair

2 More Services

Watch part replacement

Watch seal testing

New England Jewelry Photos

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Recommended Reviews - New England Jewelry

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My original post doesn't seam to have made it. This is my second 5 star review. I honestly could have about twenty 5 start reviews from my first post 8 years ago. Ken and Tim and team continually blow me away with the quality and craftsmanship. I have had them make 5 more custom pieces for my mother -one for each of my 4 kids - and a fifth with all of their birthstones on one gold piece. They continue to make pieces for my brothers , my parents and other family members. We all LOVE N.E. JEWELRY

Renee V.

I decided to upgrade my wedding ring for a milestone anniversary. After doing a little research and reading many reviews, decided to visit this jeweler. I had already read positive reviews (specifically about Tim), so when I went in for the first time was excited to discover that Tim would be working with me. I had no idea what I wanted, but tried on a couple of rings and that helped me determine which route to go. From there I did a lot of on-line research to narrow down what I liked/didn't like while Tim worked on finding the right diamond. I worked with Tim closely to explain what I wanted, and Tim was able to give good advice and steered me in the right direction. In all honesty, I was nervous when I finally went in to pick up my finished ring... what if it wasn't what I had pictured? I'm happy to say, that it more than exceeded my expectations. Couldn't be happier. Great service, and Tim was wonderful to work with. Highly recommend.

R R.

My husband worked with Ken to design and select my engagement ring back in 2008; 8 years later, I still get tons of compliments on my gorgeous ring! The quality of the diamonds is clear to many. Over the the past 8 years, we've purchased two diamond bands, and some jewelry for our daughter. I've also had many pieces of jewelry appraised at New England Jewelry, where they've in turn produced very thorough appraisal documentation for each piece. Every 4-6 weeks I visit the store to get my ring and bands cleaned. The entire staff always welcomes me with open arms; Ken and Tim are always fantastic! I am looking forward to buying more jewelry pieces from New England Jewelry. Simply put, they know their stuff. And, they're patient - they truly want you to walk out with the item that's right for you and your loved one! Highly recommend New England Jewelry; quality, selection (be sure to check out their watches) and gorgeous diamond pieces.

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15 years ago

Tim is an upstanding and honest guy, provides a high quality product and stands behind his promises. Highly recommended!

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Ask the Community - New England Jewelry

Review Highlights - New England Jewelry

If you're looking for someone trustworthy who treats customers with care and respect, Tim is the jeweler to go to.

Mentioned in 14 reviews

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Hefez & Sons Jewelers - The watch I needed two links taken out of.

Hefez & Sons Jewelers

(5 reviews)

I called and spoke with Lisa regarding having links taken out of a watch that the band is made of…read morebamboo wood. I went in yesterday afternoon, Lisa remembered the conversation. She asked the young lady in the back, I believe her name started with an M if it was doable to remove links. She said it was. I was asked if I wanted to leave the watch or come back. I opted to wait. They tried the watch on and decided two links was enough. Great job and the cost was $10.00. The service that Lisa and her staff provide is top notch. I would recommend going to them to handle any of your jewelry needs. Thank you Lisa Hefez and staff.

I lack words to express how much my wife and I appreciate the service we received at Hefez…read moreyesterday. My wife will have surgery Friday and a few days ago the doctor said she must remove all of her rings, including one she had not taken off for years because of severe arthritis. We tried every remedy, cold, oil, WD40 and dental floss, but nothing worked. Already anxious about the surgery, this problem just seemed to be too much. Out of desperation, I suggested trying a jeweler and Hefez came up on Yelp. They answered my call, understood and sympathized with our problem and arranged a convenient time. On arrival Mr. Hefez (I assume he is the eponymous owner) found the right, obscure tool and spent 20 minutes patiently sawing off my wife's ring. He gathered and bagged for us the dust and a tiny diamond chip that fell off along with the ring. We are still worried about the surgery, but Hefez took an unnecessary stress off our shoulders. We are tremendously grateful. The store itself seemed to be a fine, local,family business, but what stood out to my wife and me was the warmth, care and thoughtfulness of the people working there. That must carry over to the more routine services they provide. If you are looking for a non-chain jeweler between Providence and Boston, please consider Hefez.

New England Jewelry - jewelry - Updated June 2026

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