The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

I had a wonderful interaction with Mohammed earlier today - I brought in my glitchy iMac and he…read morediagnosed the issue within 4-5 minutes - sadly, the Mac hardware is failing - and he wouldn't accept any payment for this very valuable consultation. I would have spent weeks trying to decide whether this was a software or a hardware issue. I will be bringing our family's computing and technology to Mac & PC Guys going forward.

Microcenter in Cambridge quoted me $1,000+ for the repair I needed. Mohammad quoted me under 500!…read more It is well worth the 30 mins drive out of the city to have the repair done with this team instead. They were very responsive, knowledgeable and kept me up to date with progress. Support local and get your repairs done with Mac and pc guys! Thanks for all the help and saving me some money this holiday season.

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

Both the fans in my computer broke two days before classes started. Best Buy Geek Squad told me to…read moreget a new computer because repairs would cost the same and take two weeks. Wang PC fixed my computer in two days for way cheaper than any other repair center would have given me. Martin is also incredibly nice, and there is a "every customer is important" vibe that other repair centers don't give. Martin also went above and beyond replacing the fans and also cleaned the inside of my keyboard (in two days) for no added charge. Needless to say they have earned a lifelong customer.

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

WORTH EVERY PENNEY AND THEN SOME!! Paul literally worked…read moreover time on the holiday weekend no less on my Uncle's computer and he did not even charge the amount of hours I know he actually put in. My Uncle is 92, and the amount of patience and kindness he had towards my Uncle was amazing! He was even going to purchase new speakers for my Uncle, bring them over and install them because he was trying to make things easier for my Uncle who was wearing worn out earphones, and he was not going to charge us for them or his time. I ended up ordering them myself as I did not want him to be out of pocket any more, and he even made himself available for ME when I had trouble installing them on my Uncles computer. He is seriously worth every penny and you will not be disappointed. I know who I am going to call when I have problems!!! Thank you soooo much Paul!

Absolutely amazing service! Got my laptop back in about an hour. Went in for a screen replacement…read more Great value for the price paid.

Great Quality, Value, and turnaround. Needed a new screen for my work laptop, took exactly 6 days…read morefrom drop off to repair. Competently priced against other Lenovo repair services. Can't be the value and professionalism of these guys. Got an invoice at the end to use as a write off! Highly recommend and will be coming back in the future If I need further repairs

Achieve Networks is the last place you will need to go for any of your IT needs…read more Our company called them to assist with setting up our network and phones after we had completed a huge office renovation. They are professionals that do top notch work in a timely fashion. We were able to get multiple jacks for our computers and VOIP phones installed in every office. While they were at it, they made suggestions on how they could help us straighten out our network closet as well. We ended up just having them reorganize the the firewalls and switches so now it looks nice and neat. We also had some questions on how best to deploy some of our in-house software. They were able to consult with us and recommend a cloud solution that provides high availability with the capacity to handle disaster recovery. Best IT service experience we've had in a long time. I actually have them on speed dial.

We have been partnering with Achieve for 2 years now and have been so impressed with their service…read morethat we have outsourced all our vendor management to them. This saves us countless hours a month dealing with ISP outages and other third-party issues, so that we can concentrate on our business.

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

I contacted the computer company yesterday for a problem I was having with my laptop…read more Singh came this morning, did an assessment and quickly resolved the issue. I highly recommend their quick and professional services!

Great service, super friendly and helpful. Prices are also extremely reasonable. I've gone in a…read morefew times with various old computers and they have been great. Highly recommend!

Great store with lots of technology products on hand. It was an enjoyable shopping experience.read more

I love this store. They have everything you could possibly need/want, plus a superb service dept…read more Their only major flaw is their lack of another location farther west in Mass.; because since they are the best, I have to drive 45-60 minutes one way to get there. Nevertheless it's worthwhile for excellent service and competitive prices.