Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

Amazing experience! Ada was helpful with all of my questions and concerns. She gave me fast…read moreresponse and good customer service! Spent time helping me understand auto, home, and life insurance. Loved the experience, definitely recommend!

So nice and helpful! Valencia helped answer all my question and concerns! She spent the time to…read morethoroughly go over my questions with a great attitude and great knowledge! Thank you again for amazing customer service!

Kevin Luong's office is amazing!! Excellent customer service! No matter who answers the phone I…read morealways get the best service! So glad we were placed with them when our other local office closed down. Highly recommend!

From the owner: TX-2035536 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

Arlysse Ibarra is a MOST knowledgable insurance agent. Top of the line, both auto, home, and farm.read more

Scott is the bomb. He took care of me when I thought I couldn't get life insurance. I get my…read morediscounts on home and auto. If rates are whack, he will work hard to do what is a agently possible to reduce them. When I got married at the museum, he did all the work to cover the one night of the wedding in the event my guests knocked over dinosaurs bones!! Lol. When my hubby's car didnt qualify for classic car insurance because it wasn't an American made car, he told the underwriter he was being 'culturally insensitive' bahaha!! After appealing, it's a classic now! Overall, he will most certainly work with you - just communicate with him! He even answers emails on vacation for crying out loud.

I just recently switched over my policy from Amica to All state. My deciding factor was having my…read moreown policy under my name as well as a new vehicle and rate. Frank made sure I was informed by answering all of my questions, he sent over a personalized proposal that I could view and make a decision without feeling pressured. Everything we spoke about was confirmed in the proposal - we did everything remotely and I received all my information via web email. I never once had to go into the office, which was convenient for me due to my schedule. I enjoyed my experience and interaction with Frank so much that I referred two of my friends who also had a great experience. It's nice to be able to have an interaction with one person who can answer all of your questions versus calling an 800 number. Thanks for a great and easy experience!

Warren has always been very attentive to the needs of his neighbors and family members and brings…read morethis increasingly rare skill set to his business.

Melissa was great to work with when I needed a notary. Super quick communication, flexible timing,…read moreand transparent pricing. Will reach out again if I need notary or similar services in the future!

From the owner: I strive to achieve outstanding customer satisfaction and be as quick and affordable as possible…read more From Notary Services to Life Insurance there’s nothing MelMelz Multi Can’t do

Great quick fast service and they really care and cater to your health necessities, definitely…read morerecommend them if you want a place that cares and affordable, and excellent service. Thank u so much Vinh for helping us!

From the owner: Welcome to TMT Insurance. Life is unpredictable, but we'ree here to protect what matters most. Our…read moremission is simple: provide peace of mind so you can confidently enjoy life's essential moments. With personalized health and life insurance solutions, including Obamacare, our experienced team is dedicated to safeguarding your future and your family's well-being. Relax. We've got you covered. We serve insurance products in Dallas, Houston, Texas, and the rest of the surrounding areas, as well as all over the USA.

I am revising my review due to the actions taken by Ken McCormack in the past two years to set…read morethings right and personally take care of the problems and issues I had with the original insurance broker. I do appreciate them following through and getting the coverage that I needed.

No Help and Blown Off…read more Called Memorial Insurance Agency with offers for meeting to see if they could help us with several commercial and residential products and was blown off by smarmy salesman, K..Mc. Very surprising as I thought they would be able to handle our nice sized commercial / residential needs. DO NOT USE, UNPROFESSIONAL