Called for an appointment and they gave us very good info. Honest and reliable service. They won't…read moregive you unnecessary services. They explained the whole process and how best to go about getting a roof fixed.

Called to get a quote for a roof leak repair and simply asked if I had reached the roofing company…read morebecause I forgot the company name while dialing. The person who answered immediately responded with attitude saying, 'You don't know who you're talking to when you called them?' and then hung up on me. Maybe I caught him on a bad day or maybe there was some confusion at first, so I double checked the number afterward and it was definitely the correct business. Either way, first impressions and professionalism matter, especially when someone is calling for help with a home repair.

They didn't show up or call for the initial quote. I gave them a second chance and they showed up…read morebut we're rude and snobby and still never gave me a quote. I found other contractors and recommend you do the same.

What a pleasure to have Westside Home Repair, on my side of town. One call and received--a 'most…read moreacceptable'--on-site estimate within the hour. The work was scheduled for the following week, workers on time and finished even before I knew they had arrived. All as it should be--straight from "The-Way-The-World-Use-To-Be'. Thank You

I initially called and my call seemed to have bothered the person answering. After I described the…read morework that I needed, an appointment was made but no one ever showed up!? When I called to check on their status, they asked me repeatedly for my address and was then told I would have to wait an additional 45 minutes for someone to arrive! Needless to say, I canceled the project with this company! Don't waste your time and energy on a business that can't even start the job right!!

Very rude when on the phone with this guy. I would find someone else to work with. If you do not…read morewant the work, then just say so and not be rude.

During the high-heat wave thus Summer, I needed to check the swamp coolers on the roof for…read morecontinued efficiency. I was shocked to see parts of the roof had inflated into large bubbles, and one of the eaves was pulling away. Of course, it was perfectly flat when installed by A-1 Roofing in 2007, and performed flawlessly over the past 16 years, far beyond the warranty. In fact, despite the grotesque deformation, the marvelous barrier was doing exactly as intended--keeping the wet & exterior climate from intruding into our living space. I was extremely satisfied with that and had no qualms about contacting FELIPE MARTINEZ [915.252.5552; felipea1roofing@gmail.com] for another superior roof. In fact, because the roll roof A-1 had installed on the almost flat ~1800 square foot area had survived as long as it did made it easy for me. I normally would contact several roofers/obtain quotes/compare for the best deal, but the excellent performance of the 2007 roof was all the evidence I needed to have A-1 do it again. Their timing was better than expected, only 2.5 days from the moment their roll-away dumpster was deposited in one half of our driveway until roofers JOSE & JAIME were putting the finishing touches on the stunning hot-mopped/white granulated roof/Sun-averse white painted squares around the vents/swamp cooler jacks, I could see another wise investment in our home. I really appreciated their attention to details like a well-installed/new drip edge along the inside & outside roof perimeter, and constantly cleaning up behind themselves/work area. It was expensive (~$12,500), maybe two or three times as much as the usual hot-mop roll roof (~$4,000; which we've had before with other roofers during our 30+ years here), but those roofs might last a third or a fourth as long, so we're really saving money paying for the extra-special roll roofing. There is no question in my mind that A-1 Roofing definitely has my coveted "¡Wheel of Approval!"

My contacted avid Adams about my roof leak and he gave me a quote to among other things recoat my…read moreflat roof with elastomeric coating which has a 2 year warranty. I found out when my rook leaked again that he used aluminum coating instead and told him to recoat with elatomeric as originally agreed. He has refused. He came to reseal the flat roof in the areas that were already cracked and within 2 weeks, I have noticed that he did another shoddy job. When I first got to know him, he presented himself as somebody that is fiscally responsible and ready to serve as County Commissioner Pct.4. Do yourself a favor, he is not allow him to sweet talk you. He does not keep his word and athe job he has done for me has been shoddy. I am still waiting for him to reply to my BBB complaint (1 week and counting).

I give KENNETH SMITH aka NATIONAL CONTRUCTION CO " a 0" . He is the most irresponsible, unreliable…read moreand dishonest individual out there. He claims to be an experienced construction worker but he is not. He never returns calls and when he does he has an attitude. His foreman is only 17 years old and has no experience in remodeling or construction work. Do yourself a favor and do not hire him run run from him.

Started out well -- Kenneth was informative, prompt, and personable, and seemed to do competent…read morework. But weeks after our roofing job was "done," I realized he had left it unfinished When I contacted him, he promised to get it done ASAP, but he didn't. After a couple more exchanges, he stopped responding. Disappointing. :-(

Seemed they were knowledgeable when they came by, took pictures of the roof for us to see the…read morebefore and after. Told us our roof would be good to go for 5 yrs. It's been a few months and the mortar they used has since fallen off the roof; there is a hole in the roof they did not patch. They sub-contract and the folks they used did a poor job; they don't do their own work. So the two stars reflect the initial feeling that we chose correct, but the two stars show that that good safe feeling was actually a facade.

Horrible work. When they worked on our roof they damaged it so much we had leaks all over our home…read morewhere we never did. They tried fixing it but every time it rained the leaks appeared. The problem was never fixed! We paid them 20,000 to do "work" that was of poor quality, created more problems, and never fixed the leak. Fernie never came to see the work, we had to email them pictures and video of the leaks. All he did was send people to patch areas saying things like "we got it this time" and still have problems the next day. Please do yourself a favor and do not trust them! This whole process has been a nightmare!!!