Not happy with the refund policy. Booked for winter 6 months in advance. Needed to change plans a…read moreweek later (still 6 months out), and lost $350 deposit (in Lisa's defense, I knew about the policy at time of booking). She said it was for her time...her hourly rate must be really high to send a couple emails to the vendors. I don't mind a deposit penalty, but $350 is excessive with 6 months notice, and she wouldn't even let me reapply it for a later trip. I'm not aware of any other vendor with such a punitive policy. You're better off booking this stuff yourself or choosing another place to book, which is what we will do when do head to Jackson Hole.

Lisa- was awesome in helping us plan our trip to Jackson Hole…read more... She was very knowledgeable and helpful. She knows the area so well. I emailed her several times with different questions & concerns. She was always an email or phone call away. We will definitely use her again in the near future.

A+++++++++ I would have easily paid twice as much for this…read moreservice. Even my husband, who absolutely hates doing traditional tours LOVED the experience we had. He kept saying "This is awesome!" as we drove thru lower Yellowstone (referring to the gaperguide). So, I downloaded the TravelStorys app from the Android Play Store... Selected the tour I wanted, had it downloaded after I paid, and then went on my tour. Instead of having to be stuck on a 12 hour tour in a van with a bunch of strangers stopping and going when the tour guide decides WE WENT AT OUR OWN PACE. Anything and everything you could want to know is given to you as you drive thru the park. Bathroom locations, places to eat, which parking lot is better, where the attractions are, etc. We got to pick and choose where to stop and how long to stay. There's even background information about the different stops! Just like a real tour! THIS IS A GODSEND. Especially in these Covid-19 times. Definitely going to be using this service again!!! Super important to do all your downloading on wifi before heading to a National Park (as most parks have poor cell and 4g). And start the tour right before heading into the park. If you accidentally exit the app, go to the TravelStorys app (give it time to load, you don't need internet service as long as it's been previously downloaded) and simply select your tour again. It took my phone a while to load after I accidentally exited out. I had a mini heart attack cuz I thought I needed internet to restart, but it ends up that I just needed more patience to let the app load.

Fantastic. This guide made our trip even more interesting and educational. We didn't get to see as…read moremuch of Yellowstone or the Tetons as we'd planned because we kept stopping to check out the next place the guide suggested. Well worth the money and we will get the guide again next time.

Jeff was our tour guide, and hands down, THE BEST guide I've ever encountered. He was a treasure…read moretrove of useful, entertaining information - not only about the extensive, local wildlife & terrain, but also about the history of the area, best places in town to visit and eat, and so much more. There was never a dull moment, and I would HIGHLY recommend Jeff and this tour company. I guarantee that you'll walk away with way more insight than you'd ever expect from a local tour company. 5 STARS

We took a full day Yellowstone Lower Loop tour with Jeff. He picked us up at our hotel at dawn…read more We were the last to get on the van already filled with other merry travelers. What a fun day we had!! Jeff was so great about explaining things along the way and pointing out animals we might have missed. He is a wealth of knowledge having lived in the area for many years. We saw more than I even thought we would. I would highly recommend Jeff and /or Yellowstone Tours !

If I'm being honest, I usually love to go to Welcome Center of any NP or new town for restrooms…read more This Welcome Center here in Jackson Hole is right at the entrance of downtown. It has a huge free parking lot that everyone can park to walk around town. Therefore, it is very popular and parking is always scarce (well, at least any time of the day on the weekend). The welcome center is equipped with pretty useful information and pamphlets about the area, with lots of information on activities that you want to do. Also realties etc. The middle has a model of Yellowstone and the town, it is pretty cool. We came during August/September and the inside was very hot. Their restrooms were plenty, and lots of people also stopped here to use them. They also have a filtered water station.

Great place if you need to fill up your water bottle, use the restroom(s) and gather information…read morefor activities in the area. The building is also handicapped assessable and environmentally friendly.

Definitely a must do in Yellowstone National Park! Holy cow! Moses exceeded all of our…read moreexpectations! He was so knowledgeable about the geological history of Yellowstone it felt like we had a walking encyclopedia with us. He treated us all with kindness and respect, which was I'm sure difficult sometimes with loud and inquisitive kids! He was patient with my 75 year old mom and accommodating when something proved too taxing. I loved how he also let us expereince things on our own too. We walked around Old Faithful just the 4 of us and a few other places too. The highlight had to be the wolf we all caught on his INCREDIBLE binocs! I seriously was blown away by how good they were! He also provided a delicious lunch for us and we enjoyed his company on our picnics. We booked Moses for two days and his van was as spotless the second day as it was the first. I was impressed after a 13-hour day, he still cleaned it all out of our dirty shoeprints and restocked the water so that we could start fresh the next day. Thank you for the incredible memories, Moses! We saw Yellowstone how it was meant to be seen in two days, and it definitely inspired us to come back and camp there to experience it even more.

This is a truly wonderful tour to Yellowstone from your hotel in Jackson Hole. Your guide, Moses,…read moreowns the company, and he is your guide. You select which sites you desire to see, be it Old Faithful or Grand Prismatic Spring, or the incredible Grand Canyon of the Yellowstone with its stunning Lower Falls at Artist's point or the Brink of the Falls where you're within feet of the pounding waters as it thunders down. Your tour is in a brand new Ford Transit Van with huge, clear picture windows all around for continuous viewing. Moses is extremely knowledgeable about the entire area- and, he's a kind and accommodating person who was so pleasant to spend a full day with a few days ago. This was my second time with him, and I've recommended him to other friends who had a great experience! You will NOT be disappointed! I promise!

Excellent experience…read more Responded very quickly to my email inquiry, called the day before to confirm trip, driver showed up early and was very pleasant and friendly. Highly recommend.

This taxi service is extremely reliable, and easy to book. The owner was super responsive and it…read morewas very easy to book the taxi, even though we needed it at odd times (dawn/late night) etc. Taxi came on time, our driver Luis was an extremely friendly man, and a good driver. He was very proud to tell us all about Jackson hole and recommend many good restaurants/bars etc. absolutely recommend them.