Hi all, I visited…read morehere today for a check up. Just wanted to give a shout out to Dr. Shahen, her colleague that she is training who was extremely receptive, the intake at the front desk and the phlebotomist too. Keep up the work. Appreciate the care. Respectfully, Joseph Velez

Caring and dedicated! Offers primary and urgent care needs to all. Excellent experience and you…read morewont leave disappointed.

Just updating my review from 5 years...same great service. Professional and courteous staff. Dr…read more Karen Botsoe is compassionate and has the gift. Not many doctors do. Thank u guys for truly caring about your patients.

Great places to to get health great great place dr and staff really wanted to stay but to far…read moreaway if I ever move back to the south side I'll go back here

I love Dr. Hennecke. She has been my primary physician for 5 years now and I would recommend her…read moreto everyone. Making appointments is easy and Dr. Hennecke has even come in early a few times in order to accomodate my work schedule.

Dr Manus is such well mannered doctor with a good heart. She is a very good listener and will not…read moremiss a bit of you provide her with as much information as you can. At a personal level I really enjoy seeing her, and she is easy to trust. She is, however, lacking on the thorough analysis of issues, and not great at all on the pediatric end of things -that being said, she does not advertise as such. Sadly, my family has noticed massive differences in treatment based on the quality of our insurance (better and more thorough when the insurance is good, less attentive when you self-pay). This was underlined by 3 things, 1) Dr Manus' patronizing comments during consultation. 2) her office literally forgetting about any kind of checkups/follow ups for you or the kids when your insurance is "not good" but doing it when it is. 3) An effort to collect fees for things nobody does. Unfortunately I have observed this enough that I don't believe it's a random event. I am sure some of these shortcomings are a result of the economic pressures this doctor's office is under. Unfortunately I am in no position to properly control the "quality" of my insurance, and yes, I understand doctors have bills to pay.

Sadly, I have moved out of the area and will no longer be seeing Dr. Manus. I have been a patient…read moreof hers at Lake Street Family Physicians for 13 years and the thought of having to find another doctor is daunting. Dr. Manus is patient and will listen to every concern you have no matter how small, and she is extremely knowledgable. I like that she doesn't over-prescribe medication, and always lets me know about different courses of treatment. She is sensitive and kind and just a wonderful person. My mother and brother have also been patients of hers and were similarly pleased. I cannot recommend her enough. The reception staff is efficient and if I have a health concern and am unsure of whether to get an appointment a nurse will always call me back that day and normally within an hour or two. They also will not hesitate to tell me if I don't need an appointment, which is great because it saves me the hassle and $ of having to come in. I have never had a billing or insurance issue and despite having changed insurances several times every PPO I have ever had has been in network. Note that this office does not accept HMOs, however. Sometimes there is a bit of a wait between the time when you see the nurse and when the doctor comes to the room. But usually this is not the case. In 13 years of visits (about 3 times/yearly) I only recall them running very behind on a handful of occasions. Overall the wait time has been consistently reasonable, and I am usually in and out of there in under 45 minutes. Parking is somewhat inconvenient as it is everywhere in downtown Oak Park, but there is a village parking structure nearby that is free for the first two hours on week days.

I am forever graterful to Dr. Cheryl Mejta. She is the most…read morecompassionate person I know in the field of psychology. I'm beyond honored, humbled and proud to know her. Thank you, Cheryl! Kevin Roy 708.821.4670 www.KevinRoy.BairdWarner.com email: Kevin.Roy@BairdWarner.com

While I lived in Oak Park for the first three years of my time in Chicagoland, I went to Dr. Hutton…read morefor my annual check-up and couldn't believe that I had stumbled upon her. At the time she was off of North Avenue, but she moved to a more convenient Oak Park off of Lake St. I have to tell you that she is NOT the type of doctor that keeps you waiting in the reception area for 30+ minutes and then spends 5 minutes w/ you before flushing you out of the room. She comes in, sits down and starts a dialogue of how you're doing/feeling and if there were any questions for her. Her bedside manner, as it were, is perfection. She's very welcoming and you feel immediately at ease talking with her. She is amazing. In a time when doctors rush through their appointments, I feel lucky that I didn't have that experience. Too bad she's now out of my network. Blah...

She's the best. I've referred several friends and acquaintances and all have loved her! Better…read moreyet, she is no longer on North Avenue. Now she and the other doctors in her practice are in the spacious, beautiful, and much more high-tech space above Barbara's Bookstore on Lake Street and Marion in Oak Park.

NIce, quality in-home care! I have referred several clients and friends to Benevolence. They…read moreprovided professional and personalized in-home care. The quality they provided was top notch and my friends were treated like family.

They sent 4 different people into my home; I had 10 visits. The first person they sent was…read morecompletely unacceptable; she was fired the following day. The next person they sent did not follow basic hygiene practices and had to constantly be asked to wash hands before preparing food. The third person was a good worker but showed up on my doorstep one day with suicidal intentions. The fourth person was a good worker, pleasant, and didn't gossip. All of them expected to be fed during a 4 hour shift. There was inappropriate gossiping about other clients by the caregivers. The owner overshared with me detailed conversations she had with her staff regarding employment issues. Summary: DRAMA.

I am writing this review with mixed feelings because the clinical care we received was wonderful,…read morebut the billing practices and administrative communication were extremely frustrating. The Good: Dr. Bonesteal is a exceptionally talented practitioner. My son really liked him, and our family deeply appreciated his insights and feedback. Most importantly, we saw real improvement in my son from the neurofeedback sessions. The Issue: Unfortunately, the intake and billing processes were poorly handled. Before scheduling, I explicitly budgeted for our first appointment after being told by intake that it would only cost $500. However, they ran an unapproved $2,000 psychosocial evaluation. My son had already had one done previously, and our pediatrician explicitly confirmed we did not need retesting. When they initially charged my card without authorization, I called billing. They acknowledged the miscommunication, apologized, and removed the charge. Surprisingly, they hadn't even billed our insurance before trying to charge my card directly. Shortly after, I received a new bill for the remaining balance after insurance was submitted. I spoke with Jen on four separate occasions. Initially, she was apologetic, had me submit my son's previous evaluation, and assured me they were working on a solution. Based on her reassurance that they were resolving it, I continued to pay in full for all subsequent visits. However, on our fourth call, her tone completely shifted. She blamed me for "not knowing" what testing was taking place during his appointment--despite me not being a clinical expert and relying on their initial $500 quote. In the end, no resolution was ever provided. Despite four phone calls where they apologized and promised to work it out, they sent me to collections for a $2,000 evaluation I never consented to or was clearly informed about. I truly appreciate Dr. Bonesteal's talent, but potential patients need to be extremely cautious and get every billing details in writing beforehand.

Met DR. KYLE was the best! He helped me so much. I was diagnosed with ADHD at 60yo. I struggled all…read moremy life with ADHD and was unaware of it. Once found and treated it changed my life 100%