UPDATE: I emailed the below social media account immediately and have yet to receive a reply…read more I've spoken with 4 customer service reps and two supervisors - they have accidentally disconnected me twice and the other times they just rush me off the phone with no resolution other than "we hope someone else cancels." This is the worst customer experience I've had across any industry in my 41 years. DO NOT USE PODS - they have delayed the delivery of the POD to my new home twice now - leaving my family, including young children, without beds to sleep in after we moved across the country. The delay is up to 8 days and counting!!! They are either unable or unwilling to address the issue, as I've spoken to their customer service department on several occasions (they act like it's no big deal). I've paid them over $6,000 and they've effectively ruined a cross country move for our family. If you are planning a move and want your stuff to be there anytime CLOSE to when you move in, this is not the company for you.

Regarding the delivery and pickup of the POD at my home, Cheyenne the POD driver was outstanding…read more It was amazing to watch her deftly position and retrieve the POD in my driveway. She did a great job!

Awesome experience, fair price. Really took care of our stuff. Very professional. Made moving a…read morebreeze , thanks again.

These guys are AMAZING! They are fast, which I appreciated after moving across the state. They were…read moreefficient in packing my storage unit. I rehired then to move me into my new home, & I wasn't disappointed. Very happy.

Wade, who owns the business, is the one who came to do my estimate personally. Very knowledgeable…read moreand personable, sold me immediately. When it came time for my move, the three guys showed up on time and did an excellent job managing to fit all of our stuff into their truck. At the new house, they did a decent job unloading the truck and bringing our stuff into the house. Nothing was damaged. The only thing that prevented me from giving five stars was the estimate and billing methodology. The estimate had an hour of travel time on it, but my new place is only between 5 and 10 minutes from my old place. I assumed that this would factor into the final price, but there is a minimum of $500(ish), which covers two hours of labor and an hour of travel time, regardless of actual travel time. Service was great... Just a little bit of weirdness with billing.

I was put off by the attitude of the one mover, they sent three. He was the one in charge. He for…read moresure knew what he was doing with moving things and had to direct the other two. It was just incredibly stressful and I could not wait for them to be gone. I'm older. I used to be able to do things on my own and I can't anymore. Letting people into your home and handling your personal things is stressful in itself. I felt the leader was disrespectful and made fun of me being older. I'm not sure why that's ok in today's society but it seems so. He made constant noises and when he called for me to ask a question it was in a high pitched weird voice, sort of imitating a cat. I did at one point tell him I was not sure if I should be offended by his high pitched woman voice imitation- trying to give him notice to stop. He did not. It did seem as his two helpers were made a little uncomfortable by it also. They moved my stuff, thought it was made more stressful than it needed to be, and I probably won't use them again. The person I spoke to on the phone was polite - too bad he didn't do the move.

Everyone was very professional. The teams worked really fast but were also very careful with our…read morebelongings. The Value was very reasonable also ! We are very grateful for everyone! Thank you on time movers! We Highly recommend them!!

I had an absolutely terrible experience. They damaged MOST of my furniture, refused to set up the…read morepieces that needed to be assembled, damaged my walls, and did a number of other things, including items that they didn't TELL me were broken. I am a military veteran, so I move around a lot, and I NEVER experienced something like this with other movers. * This move happened roughly a year ago. I just didn't have enough time to write this until now.

They moved my daughter and son in-law. It took a week to get their furniture! Had to pay extra…read morebecause they lived in apartment. Every time they would call they said will get to it when we can. Asked where the warehouse was and wouldn't tell them. I didn't mean to push the five star 3 stars for delivery.

John and his team moved us and what a great experience it was. Normally we move ourselves but this…read moretime we used them. It was stress free and so organized. Very professional and proficient. If you're looking for family owned business that takes pride in their work this is your company. Will not be disappoint.

Excellent service quote was accurate they stayed in touch and answered any questions that I had…read more They were on time and moved fast. They were a joy to work with.

This company was reasonably priced and took care of my furniture and boxes well. Nothing was…read morebroken. they wrapped my furnitures. I did not hear any complaints despite it was so hot that day and had to move to a 2 storey home. I will hire this company again