85% of the items here has no price tags! Dude what the hay? I'm kind of humored by this. Came here after work, just curious to see what's inside. I don't understand how you open a business like this and leave out the most important thing. What a way to ruin your reputation. I quickly left the market. Hopefully they will fix this problem. read more

New Indian Supermarket - International Grocery Near Me - Tracy, California

I came here to buy groceries sometimes because it's next to my workplace. But everytime I went to check out, the cashiers were so rude. They showed their attitude for no reason. Worst customer service. I decided I will never come back there. read more

Good selection, high variety of brands. However the staff seem lackadaisical and uninterested. They should really inject some spirit into the place. Not a very welcoming environment. read more

Never go to this store. Multiple times now we've experienced items being billed twice and items added which were never purchased. The worst was when recently, we saw several expired items and reported to the cashier and then after we came home we noticed they had placed stickers to hide expiration dates on some items and icecreams expired in April 25 were still being sold in August 25 and we ended up buying it as we didn't notice it while at the store. The store is dirty and we plan to report them. read more

Honestly I didn't think Tracy needed another Indian Grocery store.. then I visited here. I wasn't fully prepared for not only how big this store is but the huge variety of products. They occupy the corner lot of this plaza so the store itself is large and crammed full of pretty much everything you need. Fresh produce, Dairy, an insane amount of Frozen breads, Rice, Sauces, Spices, Legumes and even a hot counter with Samosas ect. One thing I especially like about Indian Grocery stores is they tend to have a selection of British items too and here you will find an entire isle dedicated to Tea and Biscuits (American translation: Cookies. Except way better than any Nabisco / Keebler creation). Plus imported British Chocolate One thing I will say is don't expect a quick stop here because 1. There's so many items to browse and 2. It is very busy. Waiting in line at the Checkout for 20 minutes isn't uncommon. read more

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0 customer service most of them don't even speak English. No prices on items. Some items expired. Insects in most of the items. They just want to sell they don't inspect all of their products. Should be held accountable for items that are expired and have insects and bugs in them. Owner should be ashamed of himself and his business and the city needs to step in to investigate. read more

New Indian Supermarket - International Grocery Near Me - Tracy, California

The price of the mango was $12.99 but they charged me $16.99. I went back and told the cashir but she refused to refund and didn't care. Also the place stinks really bad. STAY AWAY read more

New Indian Supermarket - The price of the mango was $12.99 but they charged me $16.99. - International Grocery Near Me - Tracy, California

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I wanted to like this place because there aren't enough ethnic grocery stores in Tracy. Unfortunately, the only positive to me is they have a huge assortment of spices. Here are the bad: - check your receipts! I was charged a different price than the price labeled in the package. - aisles are just slightly big enough to fit the widths of 2 carts - the huge assortment of spices are extremely poorly organized. I must have spent 30 minutes looking for ground nutmeg. - flies hovering all over the produce - workers will not step out of your way if you're trying to get through the narrow aisles, but they'll pull pallets through and you better clear the aisle. An old couple was too slow to move and they got a dirty sneer from one of the workers. read more

New Indian Supermarket - Package price shows $2.50 but charged $3.50 - International Grocery Near Me - Tracy, California

Bad service bad quality food. I ll not shop there anymore expired food. Smells nasty

I purchased Multigrain atta (Deep Brand) and they charged $30 for 20LB pack. I felt it was over priced and verified 1 more time then went to Savis store where they charged $21. I returned the item back immediately and looks like New India Super market got changed where some items are over priced and not worth to come here anymore from Mountain House. read more

New Indian Supermarket - Multigrain Atta 20LB pack - International Grocery Near Me - Tracy, California

Just want to share my experience. I have been in Bay Area for over 20 years and I must say this is is the best Indian super market I have been to. Variety of brands to choose from. Clean and well stocked . Vegetables are always fresh and reasonably priced . Want to a give big shout out to the staff - Gargi, Harleen and Aman . They are always attentive ,kind to customers and try their best to go the extra mile to help. It's always a pleasant experience to shop there . read more

We live thirty minutes away from this store and only go there about once a month when we go to the Afghan Market next door for the good bread they bake in store. Then we found this store which had very good prices for the produce. On Saturday we bought a lot of stuff, including a cardboard basket of grapes. We needed other stuff and that was when I realized that many things (especially behind the cooler doors) didn't have prices. So I ended up buying a dozen eggs for a very high price. Anyway, we go straight home and the grapes went straight into the fridge. The next day I go to serve some of them and realized that the top layer was nice and the rest - purposely hidden underneath - was completely rotten. Moldy! Too far to return them. So if you shop there, which I may not do again, be very careful and check everything. I didn't expect to see anything like this in an American store. read more

I would give it a zero star if allowed. The worst customer service. The employees can't communicate in English and when you ask for management, they said they are not available. When I tried to discuss my issues she hung up on me 3 times because she couldn't communicate. Last Sunday I ordered 30 samosas and was told on the phone it was $1.25 each. when I went to pick it up they sent me to Dhaba to pick it up and they changed the price to $1.49 each. read more

It is very good place for vegetables,groceries and sweets with a reasonable prices in these days always love to go there!

I was excited to see a large store like this open in Tracy. Decent product selection. Service is HORRIBLE! The cashiers are rude, unfriendly and basic courtesy. After my first experience I decided not up give my hard earned money to o this establishment. About a month later decided to give them a second try because I was not in the mood to drive to Pleasanton. Encountered same horrible service. The woman ringing my items was literally throwing my food items around and threw items on the floor several times. They act like they are doing you a favor taking your money. Don't give this establishment business, instead go to one of several small family owned Indian stores in Tracy. I would rather go to one of those stores then this one again. Ive already asked my family and friends not to go to this store. read more

Update: have given this store a few more chances since my last reviews it's only gotten worse: I think their goal is to sell literally anything they can fit in the store. It smells like dead animal inside the store and I'm 100% sure not single staff member bathes. How I know this, you may ask? You can smell them from ten feet away and it makes you want to choke on your own vomit because your vomit would smell better then some of their workers. Not a single chance of going back to this store with new options opening up in Tracy. Beyond that, the cashiers need the "Rudest/Worst Cashier in the Central Valley" award. read more

I am suprised to see so many negative comments. it's a blessing in disguise to have a big indian store in Tracy and i think they are really worth it. they have abundance of snacks, fresh samosas and they sell fresh vegetables. read more

Very bad experience prices are very high in this market and cashiers are very rude even behavior of the lady boss is very arrogant. Many times when I check the bill they billed twice for one item or charge double for the items. Please check the bills. read more

Review for the bakery. Bought a cake here, horrible taste. Called the management about it, they didn't even care to listen. Don't ever buy the pastries or cakes here. read more

I got a worm from their atta. It was gross. Do not buy any of their branded items. It is a serious health risk. Most of their items does not have expiry date as well read more

It's good for groceries however the bakery and other sweets were very bad. Got a cream roll and we ended up throwing it away. It was awful. We also got some basan ki barfi and that too was awful. They need to have someone taste it before selling it. read more

This is my last six months of experience at the new India Supermarket. I usually buy groceries in bulk (boxes), especially tomatoes and Indian okra. 1. Tomato per lbs 50c or 60cents. One box weighs around 25lbs, and the cost should be approximately $12.50. For some reason, every time, they charge me 25$. This time I caught them and asked if you were overcharging. The owner said, " We picked up the wrong tomato box for you. The one you are talking about, round tomatos, They are on sale". First of all, none of the tomatoes were on sale. On the top of it, Guess what, when they exchange the box. The top layer was tomato was fine. The remaining tomatoes had either fungus, rotten, or badly squeezed. 2. Indian okra box cost me 45$. The only first layer was fine. The rest of the okra was also rotten or had fungus on it. 3. I am not sharing the flour beetle experience from Reserve rice. Because its not their fault. I blame that on the supplier. So long story short, biweekly, I was scammed for 70$z All I see myself every anytime I go to this store, I get scammed. I should get what I paid. They are not doing any charity for me. There is no transparency. I do not trust this Indian store market management at Tracy CA. I intend to let the store owners aware. They should have some credibility and make shoppers aware when you pick up stuff by yourself. There is no point in trusting store employee or mananger. read more

Prices bit high. And lots of product price not marked at all. Makes me want to think twice before buying. Unmarked product at store is illegal practice. I will see next time if prices are not mark. Then I will report to consumer department. read more

I've given this place a few chances, but it's always a let down. The shelf price and the price they ring up are always different, and sometimes they even add extra produce items that I didn't even purchase to my total. I don't think they even check the items in their store since even I can notice the expired items still on the shelves months after they have expired. read more

Worst place. Beware of the items they say "Buy 1 , get 1 free". Twice , I have worst experience. They sell expired stinky food as Buy 1 Get 1. Find me from the video, Owners. I bought Ribbon Pakoda and my 3 year old baby ate it. i reealized its bad only when i noticed a foul smell from my car, from this *..cking ribbon pakoda "Buy 1 Get 1". read more

Great Service provided by Reetu and Harwinder today For the first time in my visit these 2 new ladies were so helpful and supportive and smiling Good job And thanks read more

The store itself is nice with lots of good stuff. We needed a large store like this in the area. I was going to give 5 stars. But the 3 stars got taken away for the rude cashiers and the staff. The prices are basically same as other stores. Don't expect a smile and hello from the cashiers. I would love to go there again for the products but not if the staff is rude. If you want friendly service, go somewhere else! read more

This is what we East Indians were expecting one day to happen. It is a very nice clean large Indian supermarket. The owners are very very humble and kind but at the same time good business men and they have good business practices. We get every thing and the prices are very reasonable and every vegetable is very fresh and all East Indian groceries and American Groceries as well are kept very clean. And orderly. Love the facility and it is so near and we don't have to drive all the way to Pleasanton or Dublin We can give the business to our own town and to our own local stores. read more

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I was excited to finally have a huge Indian grocery store with so many choices. The cashier ladies are all horrible! No etiquettes, customer service, or just basic courtesy. I will absolutely not be returning to this place. I definitely don't believe in giving my business to anyone who can not even demonstrate basic humanity. read more

I usually go to this store to grab something and always the staff is very cooperative and helping...Whenever I ask for something they helped me all the time once I forgot my Bag in store and Employee named Nav she came in parking too handover me that bag and the employee on No.1 counter she is very Polite to customers and she always speak very politely and happy all the time I dont know her name...... read more

New Indian Supermarket - International Grocery Near Me - Tracy, California

This place started out great but has progressively degraded in quality of products and customer service. Our last two shopping experiences have been terrible. 1. They keep expired products. Please pay doube/triple attention to the expiry date on items you buy 2. They keep stale items and it is a common occurrence for insects and living stuff to pop up from packets of grains, pulses and dals. read more

Finally had to drop a review for the bossy bindu. I go there often because it's convenient being close to my home. I see her bullying rest of the staff but today was little extra. I went there to get an eggless cake and was waiting patiently on my server (extremely sweet and petite young girl wearing orange T and khakee pants) not sure of the name. She told me she'll be right with me and was working with another customer. Next it was my turn. Bindu on the next register starts shouting finish your next customer while she's helping me get the cake. I wish she can mind her own business or atleast make an effort to listen to your coworker because she was telling her I was next. She kept on going on how good she is taking care of all the work when she has no help while all the customers were around. I've managed bigger retail business myself but this is not how you treat your coworkers. I hope the owner watches the camera and takes care of the matter asap. read more

New Indian Supermarket - PS. I wrote on the cake myself because I didn't want to bother bossy bindu start bullying others - International Grocery Near Me - Tracy, California

Horrible. We went for catering service. The person in the counter does not know what needed to be done. It took 30minutes to order. Same happened during pick up as well. Executives in the counter are very unprofessional. read more

I was at New Indian Supermarket on March 07, 2022. Bought some sweets. When I looked at the receipt at home, I was charged extra for a juice, I decided to go back and talk to the owner. The owner called three deferent cashiers in the office and start insulting them Infront of me. In other word instead of apologizing he was blaming on the cashiers. I decided to return all the sweets and I will never go back. BAD BUSSINESS. read more

This place sells you broken or defected stuff and they won't even honor return after the purchase. Please avoid this store

I have best sev puri here today , the server is really nice he made it perfect so fresh.. only concern I have they are keeping their food outside in hot weather of Tracy and the temp in Tracy is 93.. they should set up this food cart inside the store.. read more

It's amazing they added delivery to home same day. Very nice and polite people. Biggest Indian store I ever visited and very neat. They also helped very late night delivery for a home puja. Customer comes first approach. read more

Unorganized, unfriendly and unknowledgeable staff, old or expired items on shelf.billing more than advertised

Most Arrogant staff ever. I took my grocery bags . They don't pack . When I said nicely shop keepers are supposed to pack . The counter people throw groceries in bag randomly . Workers stare at you and get irritated. Isles are narrow . They have good variety and big store . That's the only reason to go there . read more

Was super excited about a new, larger Indian supermarket in town but this is not it. I noticed I was charged twice yesterday for a product, then talking to my friends they also realized the same had happened to them. One was charged $10 extra on her receipt! Beware y'all...shady cashiers and staff. Check your receipts diligently read more