The representative was very nice at firstband appeared to be sincere. He managed to promise much…read moreand at the end delivered OK.

Once Phil called to make an appt things started happening with my damaged home. He, Colin and Lyman…read moreshowed up on time and got right to work. They were professional friendly and efficient. Phil responded to all my calls and questions and the three guys made me feel comfortable and confident with their work. I hope the rest of my reconstruction goes as well as this part did. Thanks guys!!!

Had a consultation with Michael on a mold issue I've been having in my apartment, and could not…read morehave trusted his advice more. A lot of times when you're dealing with issues like this, you don't know where to start and are always feeling like every company is trying to take advantage of you. That is NOT the case with NYTDR! Michael gave me realistic advice for my situation, and made me feel at ease and that I had all the information I needed to make decisions for myself. I would absolutely recommend this company for anyone dealing with mold and other damage issues in your home!

Perry and the office wer great to work with. He made multiple visits to help diagnose a water leak…read morein my condo, was patient when coordinating access between units proved difficult, and worked with the building to provide the necessary insurance documentation. He gave clear, honest advice throughout and didn't try to oversell the scope of work. Would definitely use him again for any kitchen or bathroom needs.

I called Big Apple Mold Removal over concerns about mold in my window AC unit. Instead of…read moreimmediately charging me to come inspect, they asked me to send a picture/video to assess. They called me right after to confirm it was mold and explained that a professional assessment would likely cost as much as or more than a new unit. They were so kind to let me ask additional questions and help out without any extra cost. I've now purchased a replacement unit instead of spending what ultimately could have been double, and really appreciate the help they provided!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

Prime Mold Removal did an outstanding job fixing my basement…read more Mold was removed from the walls of the basement, replaced insulation, drywall and painted. Then they installed vinyl floor planks over the existing floor. Mike and Shimon were very professional, reliable and committed to doing the job right. They were transparent about costs, clearly explaining the work with detailed invoices outlining the work and associated fees. They arrived on time and maintained a clean and organized workspace. They provided ongoing progress of the job with text messages and photos. Work was done meticulously and efficiently and with care. Shimon was especially conscientious and attentive to detail. Any minor changes, questions or concerns were addressed, adjustments thoroughly resolved. The craftsmanship was evident in the quality of the finished result: the insulation, new walls, painting and the vinyl floor planks they installed looked as if they were always there. Their work helped transform the appearance of the dingy dank basement and now, a light, clean open space. It resembles a model showroom! I 'm extremely grateful to Mike and Shimon for their expertise, honesty, attention to detail and commitment to quality. I highly recommend Prime Mold Removal-they are outstanding and make the entire process smooth and the physical results beautiful. Thank you Mike and Shimon! These are the people you want for your contracting needs!

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Moisha is the real deal - HONEST, AFFORDABLE, and EFFICIENT! HE WILL EXCEED YOUR EXPECTATIONS!!!!…read more I had a great experience with Moisha!! He was incredibly HONEST and upfront about the work that needed to be done and what DID NOT NEED TO BE DONE, and his prices were very reasonable compared to other companies in the area. Moisha was efficient - he wasted no time in identifying the problem and getting to work, which was a huge relief since dealing with mold can be stressful. We urgently needed Moisha to confirm if there was or wasn't mold in a unit that we were in the process of purchasing. He knew that time was of the essence and we could have been really screwed if we got stuck with something that was a complete problem. Moisha moved his appointments and got us in RIGHT AWAY! Thank you so much Moisha for making it happen for us! I HIGHLY RECOMMEND MOISHA TO ALL MY FRIENDS.

Moishe and Rachid were prompt and communicative and did a great job, with a great attitude. Going…read moreto hire again for my basement

Jamie and his team were kind, honest, professional, thorough, and very fair in pricing for the high…read morequality of service they provide. They went above and beyond what we expected and we will definitely be using their services in the future. I highly recommend hiring Strictly Cleaning Restoration for your needs!

I rarely bother updating reviews but since Jamie's response is a blatant lie I will do that. I…read moredid not leave a review until after a year because that is when I first noticed that he did not finish the floor under the vanity leaving chunks of cement. You said you can do the repair without moving the vanity. You lied. you could not do it and did not do it. I never said not to do it and you know very well the tenant responsible for the damage was footing the bill. your work is shoddy and the photos (please see the horrible work done here) show it. your quote "You directly told us you did not want to move the vanity so we did the best we could under those terms". This is a blatant lie, you said the vanity did not need to be moved to do the job. "you also gave us the saddle to install we didn't purchase it and install it" It is definitely not the right saddle but instead of doing quality work you threw it down to be done with the job. I had to pay to have it replaced with a professional contractor. "You mentioned you wanted to give us more work which doesn't make sense if we did such Terrible work and because we were to busy due to the storm in September 2022 and we didn't get back to you on time you decide to write this false statement on yelp" I asked you to repair this shoddy job and in lieu I would give you more work but instead, you decided to throw these lies on Yelp because you are not an upstanding guy. "Once again another customer who doesn't want to spend to much money" I had no budget constraints and you know that. YOU didn't want to spend the time or money to do the job properly.

The technician made sexual comments that was beyond uncomfortable…read more The upholstery cleaning was fine but My encounter with a technician from the upholstery company on September 2020, left me deeply unsettled. Working alone from home during the pandemic, I had recently moved to New York, only to find my couch stained by the moving company. Despite the company's high rating, the technician's behavior was concerning. Initially friendly and professional, the technician's accent made it difficult to understand him clearly. I had a line me chair that also needed to be cleaned but he said it couldn't be. His explanation however shocking as he mentioned that linen could not be professionally cleaned, recounting a personal anecdote of sexual fluids from his girlfriend about his own linen couch stain. Feeling uncomfortable, I made excuses to avoid conversation but he insisted to show me the phone with pictures of his couch. He kept staring at me trying to see my reaction but I quickly excused myself and reached out to a coworker to call me immediately providing a sense of support during the encounter. He was buff and I just prayed for him to finish the job and leave already. Reflecting on the incident, I realized the discomfort it caused me and felt compelled to share my experience. It's disheartening to encounter such unprofessional behavior, especially when seeking assistance with a service. This encounter with the upholstery company technician was deeply disappointing and has left a lasting impression. He asked to leave the company a 5 star review

Noam is amazing! He was so reasonable with the price and so outgoing and friendly. It was short and…read morequick and my rug is so clean. Thank you so much Noam for taking care of me. His personality is amazing. They schedule same day! I called and within 20 minutes they were there. I loved it!!!

I called at 11pm and these guys were quick to answer and sent the crew out right away…read more This company is fantastic and did great work, quickly. I hope we never have to call them again but if there is a need they will be the first company that I would call.

Excellent restoration service. I had a damage in my celling…read morefrom a broken pipe, We called these guys and they came over within an hour. They did a fantastic job super happy we found those guys.

My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will…read moretry to keep the review concise - but this experience has taught me the value of reaching out and trusting a public adjuster when dealing with a substantial insurance claim. Our 2 family in Park Slope suffered substantial water damage after freezing temperatures caused an uninsulated water pipe along an external wall to freeze and burst. We documented the damage with videos and photos and various receipts. Our insurance company first tried to dissuade me from filing the claim. They later did make an offer after inspections etc. However, after consulting with David we trusted him to manage the communications and negotiations. I sent him all my photos and receipts and was able to limit the time, worry, stress and interaction with our insurance company. And we ended up with approximately triple the amount that they initially offered us. The fee that we paid Rubin & Rosen was money well spent. Also, the renovation work took much longer than expected. We had a delay of 7 months waiting for DOB approval for the work in our home. The water damage led us to discover the home's wooden beam foundation needed to be removed and replaced with poured concrete foundation, etc. The insurance claim is usually paid out and liquidated within a 12 month period but with the DOB permit delay, the delay in construction because of stop work orders during Covid 19 in NY in 2020, and issues during construction, it took us over 12 months. David helped us throughout! He made sure we were able to claim the full amount. Also, his calm and rational approach to the property damage and managing the insurance claim turned a nightmare into something manageable. I had also received help and support from his colleague Beth -- I highly recommend their firm and these specific professionals!

Yelp review for Dave…read more In this day and age having insurance is a necessity, whether it's medical, auto, home, life insurance, etc., and one rarely gives it much thought beyond that. The expectation is generally that as long as one has insurance coverage, then you and/or your property are protected. And that is exactly how we viewed it, right up to the day that we actually needed to use our property insurance. That's when we realized just how convoluted the entire claims process can be. That unfortunate day came to our family one February morning when our house caught fire due to an accidental electrical shortage, the flames having engulfed not only our personal belongings, but also destroying significant portions of our long-lived home. We were, however, fortunate that no one in our family was harmed and that within 15 minutes the local firefighters were able to quickly control the fire. However, as it dawned on us that our home was covered in soot, drenched with water, and suffering from significant structural damage, feelings of loss and confusion began to overwhelm us. To say the least, we had no idea how to proceed over the coming days with beginning the process of restoration. This is when Dave from Rubin & Rosen Adjusters introduced himself and quickly became our guiding light through the entire claims process. His calm, professional, and confident demeanor provided much needed comfort and clarity during a time of immense confusion. He concisely explained his role in navigating the world of insurance claims and how we could most effectively determine the extent of the insurance company's liability. Things didn't always make sense at the time, but it was clear from the outset that this was someone who was actually on OUR side, representing us and our needs to the best of his abilities as we sought to reap the maximum benefits provided by the insurance that we had been diligently paying for over the years. During Dave's investigation, he helped us discover the reach and associating limits of our existing insurance coverage. Upon receiving an estimate for the damages from our insurance company, our immediate thoughts gravitated to why the number appeared so low, in our opinion. But thanks to Dave's expertise, he knew exactly how to probe the damages estimate and fight to get us the full claims benefits that we were entitled to. He was with us every step of the way, personally handling all claims matters, and would even drop by to visit us to ensure that things were proceeding smoothly. Now even more than a year later, Dave continues to speak on our behalf with continuing claims and support us every step of the way. Dave and his entire team have our utmost gratitude for their ongoing support, and it is our pleasure to recommend them to anyone who needs help navigating the murky waters of the insurance claims process and reaching a fair and equitable settlement.