Poor follow-up. Had questions and wanted to get additional work done. They ghosted me after they…read moregot paid. I question their character. Also, they removed a gutter-guard screen and failed to put it back. I could not even find it. Owner indicated twice he would come by to replace it. He was a no-call no-show both times. Also, I now have a family of squirrels living in the fascia/soffit. They charge me $180 extra for installing 3 sheets of plywood to replace rotted roof decking and ensure all openings were sealed. #1 - they did not use all of the plywood they charged me for. #2 - they failed to seal they opening now occupied by rocky squirrel and his family. #3 - when I interviewed him at completion of job, he said everything was sealed. ALL I CAN SAY IS BEWARE!!!!!!+

Dan L We had our roof, siding, and windows replaced, and the…read moreexperience was outstanding from start to finish. The team was professional, courteous, and highly skilled. They took the time to explain each step of the process and answered all of our questions thoroughly. The new roof looks fantastic and gives us peace of mind knowing it's built to last. The siding has completely transformed the exterior of our home -- it looks like a brand-new house! The quality of the materials and the precision of the installation really show. As for the windows, they not only look great but have already made a noticeable difference in the comfort and energy efficiency of our home. The crew was punctual every day, kept the worksite clean, and completed the project on schedule. We couldn't be happier with the results and would highly recommend them to anyone looking for quality craftsmanship and excellent service. We have recommended their services to family and neighbors and everyone has been extremely satisfied Thank you for making this such a smooth and positive experience!

I received a estimate from Jacob for siding repair on my house on 10/6/2021. I left multiple…read morev-mails over the next few weeks agreeing to the price & asking for a call back to get it set up. Told them it didn't need to be an exact match & months later, with winter here, I have yet to hear back. Will go to another company next spring... In response to your reply I did call & if/when I could/can figure out how to go back & view my October call history I would/will take a screen shot & attach to this review.

Needed roofing on our shed replaced due to damage from the recent tornado. Given the volume of more…read moresignificant roof damage in the area, connecting with a roofer for a small job presented quite a challenge. Jacob from Sonderby responded quickly, evaluated the situation and provided an estimates with different options for shingles with very reasonable pricing. Jacob did the complete job himself in one day. Good quality work. Very happy with the overall experience.

My son is a new homeowner and we moved in. The earthquake managed to knock the front gutter off the…read morehouse. Since we had no idea who to call, I just looked up gutter repair. They came within a reasonable timeframe and did great work. Didn't even hear them working. Cleaned out the gutters, which were in need and repaired the broken part. Guys were very friendly as well. Will be calling them back before Fall to get some more work done. Price was also very fair. You really should give them a call.

The staff always does a great job cleaning our gutters. They arrive on time, complete the job…read morequickly.

Al and his team did a great job. They are reasonably priced,…read moreprompt responses to requests and accommodating. They did new roofing and gutter guards installation at much better price without compromising any quality. On time job completion and regular updates as the work progresses was really helpful. Definitely will recommend this company to others.

We lost some pieces of the fascia on the side of our roof after some very windy days. Al was there…read morethe next morning to give me an estimate (very reasonable), and a few days later his crew showed up and got the job done. It was a seamless experience and I would recommend you give him a call if you ever have any issues.

Be careful!! Stay away from this horrible company. I hired them two years ago to put gutter guards…read moreon my gutters. I loved the technician named Eddie. Very nice and easy to talk to. I was told how the gutter guard would get slid under the shingles and then attach to the gutters (as it should). I sign off on the estimate. And then they come to do the job. From the ground level it looked like everything was going well. I later walk upstairs to a bedroom and look out the window to find that he was installing the gutter guards OVER the shingles and drilling screws INTO my shingles!!! He was creating holes in my shingles which becomes a new source of water breaching which is the exact opposite purpose of having a roof and gutter guards. I immediately run outside to question what he is doing. I was so alarmed. He had already installed almost 1/3 of the gutter guards damaging my roof. He kept insisting that this was a standard way to install the guards. I told him absolutely not. I am very familiar with gutter guards and know very well that they have to be slid under the shingles. How can you drill screws into shingles creating holes all around my roof edge?!?! He kept promising me that it would be fine and that if there were ever a problem I can call and they would come back to remedy it no charge. I emailed the main office telling them what happened and telling them what he said. They wrote back confirming that they would come back anytime in the future for free should a problem ever arise. At that point I felt I had no other recourse because he had already installed 1/3 of the guards around my roof. So he went ahead and finished. I gave them a good review online because I trusted them that this will still be okay and they will stand by any issues that arise in the future. Fast forward 2 years later, now some of the gutter guards have loosened (obviously because they were screwed in and now the screws are getting loose). Multiple gutters have gotten clogged with leaves even though that is exactly what they were supposed to prevent. I got on a ladder and discovered the reason is because he cut the gutter guard edges with gaps from roof edge to roof edge. So there are multiple entry points for the leaves and dirt to go into. All he did was cover SECTIONS of my gutters but left gaping holes in multiple areas so that they no longer serve their purpose. I have tried repeatedly to get in touch with Home Ally. I've called and left messages. No response. I've sent Thumbtack messages. No response. I've sent emails. No response. This is beyond disturbing. I had another company come to look and they said they've never seen anything so disastrous with gutter guards. And the amount of damage caused to my roof is irreversible! What was supposed to be a simple job to protect my home has turned into a nightmare now that will cost me thousands and thousands of dollars!! Stay far away from this company. They do not do quality work and clearly could care less to respond to any messages or voicemails.

Alex did a fantastic job at cleaning my roof. It looks brand new! He was also very courteous and…read moreprofessional.

I called to have an estimate done for the trim on my house that has openings and the squirrels and…read moregoing in. He asked me to send him pictures of the issues and came by on a Saturday. I waited till Wednesday to send A message of an estimate no response. I then called him Friday left a message again no response. Again texted him Saturday March 11th, letting him know if he is going to do the job or not that to please respond either way so that I will start looking for someone else. The message was read and once again NO response that is NOT a way to run a business ignoring a potential customer. Bottom line if the job is too small for you just say so, Don't read and ignore me that is NOT a way to run a business!

This review is a follow-up to an earlier one wherein we were unable to schedule a return visit for…read morecorrecting a vinyl siding concern at our home. Ed Saccomanno, Owner of Living Water Home Improvement, did, in fact, return to our home to address two (short) lengths of vinyl siding that had come loose over the past several years. We had some difficulty having this done earlier due to scheduling issues. Ed, as indicated earlier, is a man of his word, and, using his 30 foot ladder, snapped into place, two short lengths of siding that had become detached from the adjacent lengths. These two pieces of siding are located just beneath the roof line of our home on either side, much too high for me as the home owner, to safely address. Again, Living Water Home Improvement furnished and installed all new vinyl siding on our home including, cladding, where needed, shutters, vents, architectural details, gutters and downspouts. Ed worked closely with us when we were given the opportunity to choose siding and trim details including various styles, finishes, and colors. Although our project was completed several years ago, Ed and Living Water are highly recommended should your home require his services.

Gold Medal Construction, LLC did an excellent job on building our new walkway. Highly recommend…read morethis professional company.

I called on Monday morning 6/29 and scheduled an appointment for Wednesday morning on 7/1 for…read moresomeone to look at my backyard. I was told on Monday that someone would call me 30 minutes before my 9AM appointment on Wednesday. Fast forward to Wednesday at 9:40AM - No one ever showed and when I called I wasn't given any sort of explanation or apology by the receptionist. Just a simple "can we schedule for another time". When I further probed, is when she finally offered some version of an apology and told me she didn't see me on schedule. Why would I want to purchase a high ticket service from a company who can't follow through on simple appointments or offer any sort of decent customer service? Highly disappointed especially given the good reviews and the fact that I stayed home from work for this!!!!

Marke and Son went above and beyond to repair a leak in our roof during recent heavy rain. Their…read moreresponsiveness and communication was excellent, they were the first company to get back to me and the first to provide a quote. They started the work on time and provided me with clear photos throughout the process. Their pricing was fair, and their work looks great. Time will tell with regards to roof repairs but they gaurantee their work. I'm very thankful for their service and amazed that they catered to have the work done when I was not present.

Quick response ! I placed request they were the first to answer. I asked to come and view job for…read moreestimate. I received 2 other estimate and theirs were the best offer! Date was set and they completed the job one day ! Beautiful work no pressure on me for payment . I highly recommend these guys ! You would not be dissatisfied! Will use again !