Cloud is absolutely the greatest smoke shop in Jacksonville. All the employees are phenomenal and…read moreso chill. The drinks and the shroom edibles are alot of fun!!

I was greeted right away, the man behind the counter was really helpful with helping me choose a…read moreflavor, plus Lost Mary is on sale for $15. He even removed all of the packaging for me and disposed of it.

I was very impressed with the owner of the shop. He was so friendly and helpful. I usually feel…read moreuncomfortable in a smoke shop due to my ignorance, but he answered all my many questions in a way that made me enjoy talking to him about all things smoke related! I learned so much! I highly recommend this place!

We use to come to this vape store weekly to bi-weekly all the time. We usually never have a problem…read morebut recently we have been getting multiple defective devices. New employee at the store gave us terrible service after a vape burnt two days after purchase (giving my wife a terrible migraine) I do not recommend this store.

Great, Friendly service that's helpful and understanding! They had enough choices to allow me to…read morefind Somethin for my 15 bucks!

The female associate with the pink dyed hair is nice and wrapped up my glass product. I recommend…read moreher. The second time i purchased a water pipe the associate with the cast on her ankle was rude and i was the only one at the store. She did not say hello when i walked in did not offer assistance when i was looking at products or even SMILE. I even tipped her and yet no smile and she did not wrap up the GLASS i had just purchased. Very unprofessional and suggest owner to retrain this employee on customer service.

My go to smoke shop. I drive past 6 smoke shops and past my…read morehome after work because they've never disappointed me once! And if you have any questions and Sydney is there you can consider yourself taken care of. Most knowledgeable smoke shop employee inf ever met.

The Lady that helped us, takes pride in this store. She is kind, informative, helpful & funny too!…read moreEither she was the Owner, or she really takes a lot of pride in the business. The store is super clean and organized. They have a lot of merchandise, other than smoke products-but they also have a lot of that too. Usually, when I am in the area, I'll stop in. I purchased one item.

It's a very clean organized store. Joshua was very helpful tonight. I had trouble with my card…read morechecking out and he was very patient. Finally finished purchase and had a great experience. The prices are much better than other places I have tried and the location is very convenient...Thank you!

Great shop. Literally the ONLY shop that I've found so far in Jacksonville that sells AUTHENTIC…read morePUFF Bars. Smoke City? Sold me FAKE PUFF BARS. SMOKEBUCKS Smoke shop? Sole me FAKE PUFF BARS. ETC. Searched the codes on PUFF's authenticator website today after buying a PUFF XXL and a PUFF PLUS from this shop and both showed up as real. Finally.. I legitimately thought that everywhere was selling fakes. Thanks to Max Smoke Shop for treating their customers right by selling authentic legit product!!! Will be back.

They have good selection on items BUT in my opinion, way overpriced! I've gotten some of the same…read moreproducts they sell, at a different smoke shop for half the price. Just something to think about

A nice little shop where I like to go and get vape accessories. If you vape this place has a wide…read morevariety of e-juice, mods, atomizers etc. And hookah, bongs if you're into that too.

I have been coming to this smoke shop for a little over a year now. It's about 15 minutes away from…read moremy house and I always take the extra drive just to come here because of the prices & service that I always receive. They have a loyalty program, which gives you discounts so if you shop here often it pays off in the long run. They usually have competitive prices on their products as well. My only critique would be that it's always ran by really young looking kids who aren't always the most professional but it's a smoke shop so what do you really expect? Anyways, this is my go to spot so I would definitely recommend it.

While visiting Jacksonville this was the best smoke shop in Jacksonville that I've seen. Low prices…read more50k vapes for under $20. Must-go vape shop in Jacksonville. Not only that, but they offer vape delivery! Even if 15 miles away this smoke shop in jacksonville has vape delivery Uber-Style.

They sold me expired salt nic vape juice. Smh A $40 lesson. I'm never going back. They can't be…read moretrusted.

I've just got to update my review here and I'm taking it from 3 stars all the way to 5 Yelpy stars!…read more Yuli, the store owner, has gone above and beyond for me. It seems to be so rare for people to do that for their customers these days. I roll my own cigarettes and the place I was buying my cigarette tubes quit selling the brand I use. I searched half of Jacksonville for these tubes and couldn't find them anywhere. Bummed out, I stopped by here and talked to Yuli and he said that he would absolutely get them for me and keep them in stock. Luckily, I had a photo of the box on my phone I was able to show him. Just as promised, a week later, I went back and Yuli had the tubes. Yay!! He told me he even personally went to the warehouse to choose them because he wanted to make sure the people who deliver them in the future deliver the correct kind. I think that was just so awesome of him! Yuli is such a great guy and now ever time I go in, I'm usually there for at least a half an hour or so because he and I always manage to strike up a conversation about something! I've also had more time now to look around the shop and they really have a great variety of so many different things. The selection of hookahs is great and he carries some really beautiful ones. They go from about $30 to really expensive. There's also a great supply of the hookah stuff you smoke in more flavours than I can possibly begin to mention (different brands also). Hubby and I have decided we are definitely going to purchase a hookah from here in the near future. Yuli is very knowledgeable about the hookahs and he was explaining to me how they work, etc. So, if you want one and you're unsure of how to work them, Yuli can definitely hook you up! There are cigars here too. I don't know really anything about cigars, but I did smoke my first one about a month ago at a cigar bar and loved it. It was a Java Mint flavour and they even have the cigar I like here. You'll also find some things here like body jewelry and Zippo lighters. Everything is priced really reasonably. Thanks to the great customer service, I'll be a regular customer here for as long as this store is in business!