First time at Royal and very satisfied with their service. Nancy was amazing and friendly! She went…read moreto WORK and paid close attention to the areas of tightness without me having to point them out. I'll definitely be back. Great value for the amount of effort they put into services.

DO NOT go here if you want a legit deep tissue massage or anything of the sort. I wouldn't even…read morecall it a body rub down since it's only regular lotion being used and only on one side of your body. BUT... for $85 plus whatever else they charge for the additional services, you can get a handy. Idk if I would consider it a happy ending because I declined, but they will hold it probably

Updated review 3-29- 2026…read more My spouse and I had a second couples massage at the this spa, even tho the first time wasnt that favorable. We decided to give them a second chance. The expereince was not good at all, very unprofessional service. We booked and paid for 2 massages, my tech kept leaving the room, coughing and holding her stomach my entire time. Im assuming she was sick, praying we dont get sick from them. The other tech began to finish the massage after she was done with my spouse. I never got the whole 60min that I paid for. The phone was ringing and one of them stopped to answer. The whole time "I was saying to myself why did I do this again"? They never apologized or even acknowleged the unprofessional behavior. The massages were a complete waste of money and time. Absolutely horrible work from them both. On top of all this, they asked for a tip from us, SMH. Customer service is getting worse by the day. I will never come back to this business ever.

You guys, this is the best massage I've ever had! Clean, professional, peaceful. I've been to other…read moremassage places where I left feeling bruised and hurt and they took their time and made sure to get the areas well without hurting me. This place is the best and everyone needs to know. If you end up going, please leave a review so others can also know. Amy and Susan have magic hands

Amazing massage. Feel great . Very happy. Is my new go to place for a massage. You will not be…read moredisappointed.

5/23/26 - Today will be my last time there. I had scheduled a 2hr massage, 15 min shower bed and 15…read moremin body scrub. My appointment time was set for 12:30. I arrived at 12:15 and was checked in. I never got to my room till 12:45 then waited for another 10 min till my actual message started. My time of finish should have been 3:00. They said I was done at 2:45. My shower and body scrub was maybe 15 minutes total and felt rushed. With my late start and the amount times they left room and I waited, My done time should have been closer to 3:30. This is not the first time this has happened to me and I have read its something that seems to happen a lot. Also, when your done they expect a tip. A lady that finished up while I was waiting got the massage as a gift and they insissted on a tip from her. Tips are not required and this was one issue I had in my first visit. 2/28/26 - Been going for a few times now and this last time I was not happy with the service. First, I chose Therapist #2 from their drop down menu seeing they don't list the names which they really need too, but now I know who they are. I had already tried them all but #2 so I chose her. However, when I got there I got #1, the one I usually have, who really is a nice lady and I like her, but I was set on trying someone new. So that was the first disappointment. The next was during my entire massage 2 things kept happening which prevented me from really relaxing and getting into the massage. One, the therapist's phone just kept buzzing in her pants like every 5 minutes and it was pretty noticeable. Second, it seemed that my therapist was also the desk clerk, so every time someone came in, she had to go out front so again it was kind of hard to relax when she was stopping to tend to someone else. My opinion, If she needed to take care of the front, then she should not have been doing any massages. So another issue I had was, I always do a 2 hour massage. This time, seeing I got a discount for being a member, I decided to try a table shower that is supposed to be 15 minutes long. So, my entire time there should have been 2 hours and 15 minutes. I got less than 2 hours if you count the time that she was stopping to tend to the front office. So as far as I am concerned, I did not get my money's worth. This is strike number 2, not sure I am going back. I noticed another massage parlor down the street from here I may try now. It's too bad seeing I liked this location and the ladies and girls are really nice and they do, do a good job. The table shower was amazing as well. ****************************************************************** 7/13/25 - I decided to give this place another try. And I am changing my review from a 3 star to a 5 star. This last visit has very much improved since my first visit. Anna was amazing. She listened to my concerns and request and fulfilled them completely. I can not wait till my next visit with her. 5/25 So I just recently had a massage at the Irmo location. I was going to give a 4 or 5 star rating during my massage, but they had some technical issues with the speaker in the room kept loosing connection with blue tooth and kept trying to fix that, taking time from my massage. I finally had to say I was good with no music. The therapist was really good with the massage and I had planned on still giving at least a 4 star rating until It was time to give a tip. First, I had 2 hour Swedish massage which was $140 with tax, so 20% of that is about $30. On their website it states "Tips can be paid via Cash, Zelle, Venmo, Paypal, or Credit Card. If the service you received meets your expectations, please consider tipping 15% to 30%". So I went to pay for the tip with my Credit Card and was doing $25 on the $140. They then brought my attention to a sign that they have on the counter that basses' tips per hour. So basically, they wanted me to double my tip. Well, when I tip in restaurants its based of the price of the meal. Then they kept telling me in cash was better because of the CC fee which I had no issue with and told them that. But the fact they seemed to try to get me to tip by the hour and talking about paying that in cash (which I never carry) just put a sour taste in my mouth. Which is a shame because I really did like this place and really enjoyed my massage. Now, I think they need to post that sign on their website, so people know in advance what they are expecting in tips and that they rather get their tips in cash. It just makes me feel very uncomfortable when I am not aware of something. I also find it a little annoying that you cannot select a masseuse by name on the website.

I went in today for a 4 hands massage unfortunately there was only one girl there but that was fine…read morecause I got an hour and a half massage with the lavender oil and that was by far the best massage I've ever had this will be my new favorite place to come when I need a massage I feel extremely well and relieved and relaxed after that massage, she did have to stop a few time to talk to other customers came in since she was alone but the amazing massage made up for it 10/10 will definitely be back

This place is legit, up there with the best acupressure places I've been to in San Francisco and…read moreNYC. My therapist was great, hitting all my sore spots and checking in to make sure she wasn't killing me.

I booked the head spa package, and it was awesome! My masseuse started on time and was super…read morefriendly. I came out with baby smooth skin, and I left feeling super relaxed. Worth every penny. Glad I found this spot, because I'll definitely be back! Look forward to trying the cupping!

Wonderful experience at this new massage spa! Treated my visiting daughters and myself to excellent…read moremassage! I would highly recommend! Got us all in the same afternoon and great service!

I booked an amazing massage some time ago. Since then they have relocated, and I plan to return. My…read moreinitial experience was wonderful. I had an appointment with Brandi. She was so pleasant and amazing; she truly has a gift. The experience from start to finish was fantastic. The space was relaxing, inviting, and pleasant. The time to get comfortable wasn't rushed. The massage was outstandingly relaxing, and it was on point with what I needed at that moment. The massage was so great, to the point where I fell asleep. I felt comfortable and safe relaxing in a clean space with great ambiance and a great masseuse. She took the time to understand my tension points and worked her magic. I cannot wait to have the opportunity to return.

My card was charged and they wrote "No show" on the receipt…read more I tried to schedule a couple's massage as a gift, but the website only allowed me to register 2 individual massages, which I did. However, they set up two different times. When calling the business, their mailbox is full, so I couldn't get in touch with them to clarify. However, I sent many emails that were not responded to. They did reply to a google review. The 2nd massage was never accepted by their website system, so there was never any confirmation. Yet, they still charged my card. I am a bit frustrated as I wish communication was clearer and the website reservation system worked better. I reached out to get a refund processed and will update my review accordingly if/when they process the refund.

Walked in and so glad I do. Perfect pressure and adjustments as needed. I have a very arthric knee…read moreand she accommodated me in every way possible, included using a medicinal cream to take the pain away. Highly recommend this place!

The environment is excellent--clean, comfortable, and very relaxing. Coco's technique is truly…read moreexceptional, one of the best I've experienced in many years of getting massages. She hits all the right spots without being too intense. Highly recommend this place!

May gives a wonderful massage!! Especially on a cold winters day -…read moreI had her combine Thai walking with deep tissue Swedish. A lovely combo.

Everyone is very nice and kind at this location and we always get the best massage here and…read moretherefore I recommend it to everyone