They were negligent with my healthy cat and she died. They don't return phone calls. They are…read morealways trying to drum up money. I reported them. Do not ever agree to have your cat injected with Solensia.

I can whole heartedly say this place is the best clinic I have ever taken my fur babies too.... I…read morecompletely trust Dr Solgat with my pit bull Danco. I feel she truly cares about him and will always treat him as if he was her own. I have expressed that he doesn't do well at all in a kennel at all , so she doesn't put him in one. I can honestly say that he looks forward to seeing all his friends there at the clinic.. The techs that work there are great as well... I have even had emergencies over a weekend and the dr will make contact and advise on how to handle the situation. I have also brought a yorkie Maddie that had some major dental issues and they were so good with her.. She needed to stay overnight because she had an extensive surgery so they let me know the vet tech who spent the night with her , I had a direct # to contact if I wanted to check in on my baby.. i was reassured that the Dr was just a couple minutes away from the clinic.. I got another Yorkie BeeBee from Nebraska thru Pet finder and she was having some medical issues from day 1 and they have been so helpful.... They contact you after they have their procedure with updates... And the following day after a visit, they call and ask if you have any questions, they check in on your pup to make sure everything is going well. I do agree that they are on the pricey side but if you were to actually stay there and see what's all involved, which they will allow you to as long as you let them know ahead of time.. I feel these drs and techs don't get shown the appreciation that they should be shown... It's very clean in the exam rooms and the different areas in the back where they do the procedures are in excellent condition.. I am very impressed with everything at Pet Crossing....

Follow-up for this review:…read more https://share.google/EXV2cCAjMXzCtLXvU Brief summary: I took my sick cat in for treatment. Communication was poor, care was sub-optimal, promises were broken. Upselling and manipulation were highlighted as problems. So a negative review was added to Google to reflect this. My review was not spiteful or emotional, just purely constructive. I aimed to provide helpful information for the clinic and its customers and even attempted to assuage the hostility of the minority of customers who shared negative experiences. Unexpectedly, I received a call from Dr. Rozendaal to discuss my cat's test results after 2 business days. Unexpected because this clinic has been known to delay delivering results. We had a pleasant conversation in which he answered all of my questions. I was eager to go return for my next appointment and leave a 5 star review, reflecting the service the clinic is known for and which I had experienced in prior visits. Before the call was concluded, Rozendaal broached the subject of the review. I reassured him that I harbor no ill-will toward him or his clinic, but that I stand by what I said, which he seemed okay with. Today, because another sick cat I adopted bit through my finger as he was being transported, I called to ask if my appointment today could be rescheduled. (I'm typing this from urgent care, where I'm receiving stitches.) After a brief hold, the receptionist again broached the subject of the review, sounding quite irate, although she presented that as concern over a "lack of trust." I asked if she would still like my patronage. She reminded me that my review was "still up." I said I plan to keep it that way. "Well, we're just wondering why you scheduled another appointment with us if you left a negative review." Here is your second negative review. You do not pressure and manipulate your customers, especially if they are suffering and dealing with sick pets! Have a modicum of moral decency. Not everything is about money and status! If you don't want negative reviews, keep providing good service. Plenty of franchises rested on their laurels as quality declined until eventually going out of business. In particular, don't go out of your way to harass repeat customers because you're having a bad day and can't manage the stress of your public-facing job.

I have taken my boxer there for years. They were great with him. Friendly and thorough. I really…read morefelt like they listened to my wishes and were respectful of decisions. When his cancer got to the point of affecting his ability to walk and be comfortable we made the hardest decision of our lives to let him be comfortable. The vet tech surprised him with his favorite food while we were picking my teenager up from school. Capone went with for the ride but could no longer walk so they assisted him in getting into the car to get his boy from school. Capone was comfortable at the end of his life and throughout his life thanks to the care received at his vet clinic.

My judgy dog likes everyone here, he either likes someone or he does not. He is usually more judgy…read moreabout men and doesn't like beards, he was met with both and was perfectly happy having his eye checked. We have totally switched vets and haven't regretted it for a moment. The vet tech is great with all of my dogs and puppies. The veterinarian has been thorough and helped with any and all questions, is very knowledgeable and helpful. Reasonable pricing, great people and wonderful service.

I have just recently started at Montgomery Animal hospital. And I honestly feel like a homeless…read moreperson who just won the Powerball with this clinic and staff. I have had horrible exsperiences this last year and a half trying to find a good vet after my vet of 25 yrs had retired. In this year and a half search, it has cost me the life of my very beloved fur baby, which broke my heart, and changed my life forever, simply because that particular vet was not truthful with me. So I have become beyond skeptical and leery of any new vet I entrust with my remaining fur baby. Montgomery Animal Hospital and its staff is fabulous. The staff Julie and Nicki are educated--helpful, caring, and seems as though no matter how booked they are--if it is an emergency, they have fit us in. Dr Ben is sincere and truthful, that is so important to me after losing my girl because of false information from a different clinic. You need to be able to trust and believe in your vet as your fur baby can not tell you her/his symptoms, aches and pains. Dr Ben is up front, caring, genuine, and honest. He explains things so you fully understand, he answers any and all questions you have, and tells you to take time to think about it. He has never tried to push us into a decision, or hurry us in making a decision. He called over the holiday week end on his time off to give my daughter some info he had just received on her cat that she had been waiting on. I believe their devotion, sincere care for the animals, and clients- are a dying breed. I have found that too many clinics main concern is pushing a product, and making a profit. Which is what resulted in the death of my fur baby. Montgomery is also very reasonable. I was truly surprised at their prices. Its obvious they are not in this to get rich--they are in it because they care. I am so very happy I found this clinic, (referred to me by a friend) and this group of compassionate, dedicated, honest people. I recommend this clinic to anyone who wants great care for their fur babies ---Luana Pecore

While we received the service our puppies needed, the documents for these services that we needed…read morefor our upcoming international travel were inconsistent. Upon calling multiple times the staff claimed they were unable (sounded to me more like incompetent or unwilling) to correct these documents to ensure that foreign authorities could properly evaluate these vaccination certificates and avoid confusions resulting in possible import rejections. It is sad to see American companies acting in this manner and fail to provide upfront proper quality documentation that is free from inconsistent records.

LOVE the crew at MVVS...I have three very crazy dogs and a well loved stray cat that love them too…read more My Izzy howls with joy when we pull in and can't wait to see them all. Duke knows he gets a treat and Jax loves his paws trimmed again!! They are the best and I always know my babies are in good hands with them!!! Love your babies like we do...give them a call!!

The building is beautiful and the staff are amazing! Took my dog here when he was sick. They were…read moreable to schedule us the same day due to a cancellation. He is a very nervous dog when visiting the vet clinic. The technician and vet took care in examining him and kept him calm when he seemed anxious. Our pup got better after his visit and we went back a few weeks later for an annual visit. We experienced the same comforting care for this visit. I would recommend trying this veterinary clinic if you live in the area as they provide quality care. Thanks Chafin Vet for taking care of our pup!

Bless Dr. Gaskin. He's helping my baby. I have a beautiful 9 year old cat unfortunately has been…read morepreviously declawed by fmr owner. He cares so much even my cat trusts him and she hates vets. I'll come back and let you know how the surgery goes but I'm extremely hopeful that he can help her

Stay away. Just money hongers. This idiot has never dealt with a cage that would hold a small bear…read morecub. He freaked out. That's what I was delivered my 2 kittens in. Since I spayed and rabies vaccinated my beautiful 6 lbs cat in her new carriage, this douche bag (very unprofessional), talking crap. Yes, she was 3.5 when you (gross) touched her. He doesn't know how to put her in a cage. Yes I do. Through treats in there for weeks before here her surgery. You are are a very very bad dumb ass !!!Very mean and cruel

I'm grateful for the kind care of my boxer! You guys always try and fit her in when she is ill!…read more You sent me to a specialist appropriately and reinforced to me that my dog was NOT hypothyroid when another vet said she was. She got so sick on the thyroid medicine because it was too much for her!!!

Dr Whitney is an extremely knowledgeable, talented, caring & compassionate veterinarian. Dr…read moreWhitney & her staff are by far the best in the business. Dr Whitney began caring for my very ill cat after the local animal emergency performed surgery & recommended euthanasia. Dr Whitney reviewed all of my cats history and took time to listen to me describe in detail everything about my cat. Dr Whitney's extraordinary veterinary skills, thoroughness & dedication saved my cat. I can't say enough good things about the team at the Pet Stop and highly recommend. The pricing is extremely reasonable. Michelle Michaud

We brought our cat here for the first time this week. Everyone was very friendly. They apologized…read morefor not a room ready right away, even though we were early. We happened to see a couple of dogs making messes on the floor and mentioned it to the staff. They cleaned it up right away, thanking us for letting them know. My children and I were allowed to go into the examine room - it was almost like a visit to the family doctor. Both the vet and the nurse were kind and patient. We left feeling cared for - both for our cat and ourselves.

I cannot express enough how grateful I am to Dr Brad Prestemon and staff. For getting my sweet girl…read moreCali in for emergency services and she was not a patient there. When our own vet (down the road) of 30 yrs would not even consider assessing her. Dr Brad was so sweet and professional. He knew exactly what was going on and after 2 days of vet care of meds she was on the mend and doing great. Heartland is our new clinic now. I highly recommend Heartland Faribault for your veterinary needs.