If you read nothing further in this review, please take away from it South Metro Animal Emergency…read moreCare made the last days I had with my dog unforgettable in the best way possible! My 14 year old dog who had been declining in health was acting very differently one day, enough so to bring him into an emergency vet at night. I was met by Justin at the door for a quick assessment, as I couldn't go into the clinic because of covid regulations. Justin was very compassionate and understanding of my dog's situation, and I felt at ease as I watched them go back into the clinic. I went to sit in my car and wait for the update from inside. My phone rang and It was Dr. Birch on the other end, he said I needed to come inside to talk which I knew meant the worst. Dr. Birch explained to me what was going on inside the abdomen of my dog, how it was affecting his body, and that it was a terminal situation. He still laid out a gradient of options from taking him to a specialist at the U of M to putting him to sleep that night. I was very grateful for his honesty in offering up all the solutions he did. But we both agreed for a 14 year old dog in his situation putting him to sleep was the best possible outcome. I couldn't do it that night without the family saying good bye. The next day I called my normal vet to see if I could take him there for his final appointment, as he'd been going there for the last 7 years and I wanted them to be a part of it. They couldn't, or wouldn't, make time for me and my dog for at least 3 days. This was very disappointing to me. That day I came home from work and my dog had declined further, and I made the decision to bring him in overnight to have him put to sleep. At 10 PM, I was met by Justin again at the door as I carried my dog in. His genuine compassion to my dog again was apparent, but it was also extended towards me as he told me what the process would be. He then took my dog to the back to put a port in his leg for the shots. This was something different from when I've done this before. For me it meant my dog would only be stuck by 1 needle, not the 3 or 4 they actually use. When they came back, Justin put down the plushest fleece blanket on the table I'd ever seen. They then gave me all the alone time I wanted before Dr. Birch came in. Once again Dr. Birch was a true professional explaining to me what was about to happen, and how my dog would react. And he gently petted my dog the whole time to help ease him as I said good bye and he slipped into his sleep. Dr Birch left and they then gave me all the time I wanted alone to say good bye myself. One last time Justin came in offering his condolences and wrapped my dog in that huge soft blanket and took him away. I was offered time to sit in the room as long as I wanted, but all I had to do was simply walk out of the clinic alone. S M A E C thank you for your services, hours, and location. People don't bring their pets to you for the fun regular stuff, it's got to be a whole different world at your clinic from dusk to dawn. I appreciate that to the fullest. Justin and Dr. Birch, Thank You doesn't even start to cover the appreciation I have for you two! The whole experience I had was only 24 hours long. But the good memories I have of one of my worst times will forever be in my mind. Thank You, Rob and Braden

I would give zero stars if possible. I called them late on Sunday night, 7/19, because our dog had…read moresuddenly started stumbling around and could not open his eyes. It seemed like he was having trouble breathing. They refused to let me come in with him. I told them I think my dog is dying and they seemed to have no compassion and basically said there wouldn't be anything they could do anyway. I can understand it might have been better to go somewhere that has 24-hour monitoring/hospitalization, but I didn't know that at the time. It was the complete lack of empathy and caring to explain that has me leaving this review. It's like they just wanted me to get off the phone. And our dog died the next morning. Rest in peace, Vinny

My professional dog training friend recommended I go to IGHAH and I'm so glad I listened. My vet ,…read moreDr. King really appreciates my high energy , powerful but extremely friendly cattle dog Victor. Every other vet I have taken Victor to the staff hated him and were rude to me , including the animal hospital I used to work at. It was shocking for someone to actually like me dog and recognize him for what he is, an Australian cattle dog who is scared of blood draws and shots but very sweet. Dr. King has been there for me and Victor, and I appreciate her more than I can write out. Another thing to note is that the team at this clinic does NOT push you to spay and neuter your pets when they're way too young, and since Victor is a show and competition dog, I will never be neutering him and actually plan to have him collected at this location some time soon. All in all I can't say enough about this clinic and the caring and knowledge team here.

The Front Desk Staff, Veterinarians, Techs are always very helpful answering any questions or…read moreconcerns that may arise about Ulla my Service dog. I highly recommend Inver Grove Animal hospital. Karen M. Ulla

My dog looks beautiful, the groomer did a great job. 2 stars are due to my experience. First there…read morewas no cashier. The line was 6 deep. And a cashier had to be called up, what the heck. Then a lady, I'm guessing the salon manager comes to speak with me. This is after I watch her speak rudely to someone who wanted to make an appointment. Then she comes over to tell me about issues my dog has. Yes, I know she's very old. It was one thing after another. I never had issues when she was groomed in San Diego. I didn't need her to tell me not to come back, because we won't be back. This lady if she is the manager needs to take a class on how she speaks to people because her customer service is horrendous. I now understand the store yelp rating. It seems like it's definitely deserved.

I am a retired veterinarian. I am licensed in MN and IL. My husband took our dog for a nail trim…read moretoday to Petco in Apple Valley. They refused service because he did not have a PRINTED rabies certificate with a CLINIC NAME. They would not accept a perfectly legal, signed rabies certificate (see attached) I filled in by hand and signed. Assistant manager stated that any pet owner could illegally fill out a rabies certificate and that is their policy. They also require a clinic name on the form, even after I explained I was retired. This is disrespectful and unreasonable way to treat a licensed professional! Of course I can trim my dog's nails, but I prefer to have them done because it's easier on him. Their loss.

Very convenient! Not only is this nice and close to the…read moreairport, but they shuttle you both there and back! Area is spacious with grass and they even had a pool out for the dogs! After we picked our dog up, we got a report card for her with notes on how she did as well as pictures of her playing with the other dogs. Would definitely bring her back!

Oh my this place was fantastic!! Ms. Kitty a four year old pug stay here for two nights! She had…read moreher own suite and a private door so staff can let her out to poo and play!! The water bowl is refilled automatically when empty!! They supply a bed and blankets, but you can bring the pups own along with toys(2) and their favorite treats and food!! The price is very reasonable and the staff are very friendly and helpful!! We will definitely be going back!! They also have a play area that would rival any playground!! Yes!! I believe we have hit the jackpot with Now Boarding!! Thank you!!!

Have brought my dogs here for years and have always been impressed by the caring workers and the…read moreexplanations they give. I have seen several of their vets and their techs and they make me and my dog feel welcome and comfortable. In general wait times are typical and it is evident that all the workers adore pets. I also appreciate how they work to distract my dog for shots (licking peanut butter) and always provide treats to help the dogs feel more at ease.

I love Lakeville Family Pet Clinic! They are always so kind and helpful. Inquiries are answered…read morequickly and appointments are straight to the point, easy, and they are always so good with my cats. They have also been very flexible with me, which I appreciate so much. I have a cat that is not very easy to get into a carrier and they have been able to accommodate me when I needed to come either a little earlier or later. When I had to make a very hard decision to say goodbye to my senior cat, they showed the most sincere and genuine kindness towards me and hugged me while I cried. They truly care about you and your pets.

We have been taking our cats here for awhile now and have had always had a positive experience with…read morethe explanation of their health issues and the results of the exams as well. However, we have struggled with conversing with one of the Vets as she seems excitable, which makes it a little difficult for us to have a conversation. It would be helpful to pause and relax a little so we can talk as well. Overall, we are satisfied with this Clinic and the staff and plan to continue to bring them here in the future.

Ive been taking my doggie here since we got him in 2021. East Valley has been wonderful and Dr…read more Dudley is fantastic. I highly recommend this practice.

although I went on a Sunday and we waited over seven hours from beginning to end, they did an…read moreamazing job.

We have a new kitten and we had great first visit with them. Very professional and helpful in…read moreanswering questions.

I took my parrot there and they were amazing with her. Well worth the long drive to have her seen…read moreby people who are actually trained in avian medicine.

One of the older male vets told us it's not worth investing in investigating our 8 year old felines…read morebleeding mouth bc it was likely bone cancer. Gave our cat a super weak antibiotic. Took our cat to a different vet the same day that obtained records and questioned why such a weak antibiotic was chosen and no bone cancer . Turned out to be a tooth abscess. Thankfully our cat is doing great but wouldn't go here again

I have been taking my dog there for five years and even though we no longer live just down the…read morestreet. I wouldn't go anywhere else. These guys are top-notch wonderful people that know their stuff. We have had nothing but great experiences with the staff and their professionalism. They are an amazing group of people.

I brought my dog in to get her teeth cleaned. I signed up for the care club. They did not diagnose…read morethat she had heart problems. They did bloodwork and x-rays and now they want me to pay $700 plus after she died because they were not competent enough to diagnose her condition Do Not Take Your Animals Here!!!!!!!!!!