This facility has improved since I left it in 2023, when I gave them a 1-star review. I go there every 2 days to swim a mile, and although their schedule leaves something to be desired (lap swim usually ends at 8:45 AM, inconvenient for me, and on Sunday mornings, you only get an hour to swim laps in the morning, not quite enough for senior citizens like me, who need 63 minutes), the personnel are now friendly. I don't know about their other offerings, as I do other forms or exercise at home and outdoors, but I hope be able to continue to get swim in without any problems. They're much better than nearby 24-Hour Fitness, which has degenerated greatly since I joined them. read more

This review is mainly targeted for parents who are considering sending their child to the camp here. I am 13 years old (and before you stop reading this because I told you I'm not an adult, I just want you to know that everything in this review is true and is a serious warning for you and your child) and I just finished spending a summer in the camp at the New Rochelle YMCA. I would like to start by saying that the camp is terrible. It is completely dysfunctional and quite unsafe for the children. Firstly, for whatever reason they combine the 9, 10, 11, 12, 13, 14 and 15 year olds. Parents out there, would you want your 9 year old kid to be in a small room with a bunch of tall, aggressive 13-15 year old boys? I wouldn't. Additionally, the vulgar things that the teens do and say is definitely not appropriate for small children. (I know that the language of the teenagers is not something that the camp can control, but they can at least separate them from the smaller kids.) The breakfast at the camp is otherworldly. The only thing that is even remotely good is the bagels. Sometimes, they provided cold bagels with a small pint of whipped butter and a knife to spread it yourself. Other breakfasts were someone's failed attempt at trying to be nutritious. Everything was cold, they acted as if they didn't have a microwave. And don't even get me started on the lunch, we received a weekly rotation of whole grain buttered noodles, a bready meatball sandwich, a cold tortilla with cheese that had actual mold on it and two cold pieces of bread with pieces of shredded meat on it. Swimming was actually quite enjoyable. Being IN the pool was fun but everything before and after wasn't. The changing process to get into our bathing suits was actually frightening. We changed in tents and had minimal time to change, all while we were holding our tents up because the little kids were trying to turn them over while we were in it. And no one stopped them. The changing process afterwards was also not easy. We walked through the halls in our swimsuits, soaking wet and cold, no privacy. We had to get changed in stalls or in a locker room in minimal time. For those who chose not to swim, we would have to stand against the wall and essentially stare ahead of us (because we weren't allowed to do anything else) until the kids who swam were done changing. The kids fight a lot, physically and verbally. When I tell you, the counselors do absolutely nothing to try and stop these fights except an occasional "guys relax" or "let's be kind to one another". Which never works. And for the longest time we are doing nothing. I'm going to write out a day in the life of me at camp to help you understand the full experience. I get to camp and we all sit at a table outside under a tent. We are briefly yelled at to put our phones away. So what do we do if we can't use our phones? NOTHING. Nothing at all, because they have nothing for us to do. Watching paint dry would be more productive than spending a day at that camp. Then we head inside and go to our designated room. They hand out breakfast but OH, what do you know? They've only brought 4 pop tarts and there's 11 kids who need breakfast. So the counselor leaves the room to get more and returns a whopping 10 minutes later with 5 more breakfasts. Just as I raise my hand so I can get one (since we are not allowed to get up and ask for it) five 9 year old kids -2 of which have already finished their breakfast- go and take it from the counselor's hand. 8 minutes later, the counselor returns with more breakfast for the rest of us, and we eat it, well, as much as we can of it for the 1 minute that we have left to eat since it took so long to get in the first place. Then after breakfast time, we go to the park. Ah yes, the park for children ages 10 and under, what a perfect place for teenagers to be. After being there for about an hour and a half, we go back to our designated room. We sit there, wondering what we're going to do. We ask the counselors. "Nothing" they would say without looking up from their phones. Bored, I would briefly take my phone out of my bag. Immediately, the counselor shows up out of no where, holding a bucket, demanding my phone. I reluctantly place it in the bucket and sit there doing nothing. After about an hour, we are given small notebooks and told to use them as journals. After 15 minutes of that, its time to get changed for swimming. I already described the changing process of swimming earlier in this review so I'm going to skip it now. That's basically everything about this YMCA camp that is not good. Everything here is factual and from my experience. I didn't use any type of artificial intelligence and this is all true, from my experience, nothing exaggerate. I hope this gives you a good understanding of what your child will actually experience while being there. read more

They are always changing the swimming hour pool because they rent it for private events and stuff like that therefore we the members (ex-member in my case) can`t swimming when we want. They make an schedule for the month but they change it whenever they want or if the schedule shows 5 lanes open for swimming, they close one for private classes and we have to share lanes. read more

we joined this ymca and decided to get a membership for the family swim/ pool. We usually came during the weekends the lifeguards were in top notch they were repectfull. by the way these life guards are ONLY THE WEEKENDS. they were playing with the kids he used a water gun and soaked them ect. We then decided to go on wensday the kids didn't have school so we decided to go swim. We thought It was going to be the same lifeguards however they were different. There was a girl lifeguard in her 20's keep that in mind for now. we stepped in the pool area na seat down at the stands and got ready to get in. Two women came up to us and asked if one of us were 14 YEARS OLD one of my kids were 14 and he said yes then she switched the ages immediately like she didn't say 14 years old at all and instead switched it to 18 YEARS OLD this shows how she was trying to manipulate us to leave the pool area as if we were different from the others. she eventually was talking to her manager; my oldest kid 14 year old walked up to the pool to dip in in his which the lifeguard comes up to him and asked how old he was. he said 14 and she said your good to go by HIMSELF even though the other two women said that u must be 18 YEARS OLD to entwe by your self. She eventually comes back from talking to The manger and tell one of my kids to remove a swimming item that was provided for everyone but some how not for us. she eve called someone to lock the cage. We heard her whisper to him that whenever they come to This pool we lock the cage. By the way in the weekend we always used this item but now all of the sudden we can't which doesn't make sense. Overall this gives off a racist attitude from this ymca and definitely would not recommend this place. read more

First time swimming lessons with Marcelo. The instructor's training session was really good. I really enjoyed my first lesson. I hope to continue to gain the necessary still to become a good swimmer. read more

My daughter is a member of the sailfish swim team. I am thankful for the exceptional service provided by The staff, facility, is top tier . I truly appreciate the quality of service. I especially want to mention Shone, Dafne, Offut, Megan, Kimra, and least but not Last Coach Jace. He is truly a class act. He is patient , resourceful, supportive and caring of everyone. I truly love and appreciate him . read more

Dirty, mold, scum on the shower walls. Absolutely disgusting. Unorganized and rude administration that rather see members leave then have a clean facility. Lifeguards are helpless and on their phones with their AirPods. read more

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First time for swimming classes for my child(almost 4years old)and Karina is the swimming instructor and she' great with the kids,very patient and attentive! Definitely recommended! read more

Had to use this Y some yrs back because the Yonkers gym was closed 2 weeks for clean up maintenance. Dirty and gloomy weight room and the locker room had enough roaches to start their own country.Would never go back there. read more

The YMCA in New Rochelle is a gem and love going to it. I love the people who work there. I look forward to seeing them every day when I go to the Y. The Y gives you so much-the pool, basketball court and gym, work-out areas, racquet ball courts, classes... It offers so much. I am 63 and over the years I have been a member of all the various gyms-we all know their names-By far, the Y is my favorite. It offers so much and the people at the Y work so hard and are so welcoming. Over the years I would drive by the Y and say to myself - I should stop in and check it out one day. 4 years ago, I did just that and signed up as a member. I have never looked back and would not go anywhere else. read more

The staff at the child care and camp need training . It's a money making bussiness children are not being monitored properly .

My goal for many years has been to learn how to swim for safety and healthy reasons. This year, I finally decided to join the New Rochelle YMCA and I started taking swimming lessons with Marcelo. I am so excited about what I have been able to accomplished so far. Marcelo is a great instructor. With a few lessons, I was treading water in the deep end doing laps. I highly recommend Marcelo for beginners or anyone looking to improve their swimming techniques. Juana- read more

This YMCA has done a complete turn around and improved 100% since the new director Jennifer Ryan Sufsel took charge about 2 1/2 years ago. I have been a member their for over 20 years & had seen at least 3 or 4 directors their over the years & nobody has done more to improve this place then her. Some how she managed to procure millions of dollars to get much needed improvements done,..like rebuilding the pool facility & upgrading all the cardio machines & renovating all the bathrooms to make them look great with new flooring & lockers & fixed all the eye sores with new paint, & ceiling panels & cleaned this place like crazy & replaced all the old broken mirrors & to many other things to mention. But I think the biggest improvement is the quality of her staff,, very curtious & pleasant,.. especually the new professional handy man "Jerry"she hired 2 years ago. read more

The director of the day/camp has no respect/non ethical individual . There a reason why she got fired in wayne . she very unprofessional/ immature. I'm happy I pulled my child out . read more

I only gave one star because Yelp made me. I would prefer to give it zero. Management at this facility cannot communicate. They change policy without notifying staff or their members. All changes in policy get passed by word of mouth or they just post a sign right next to the other 50 signs posted all over the place. I am been frequently accused of not having the Y's emails in my contact list to get the communication emails and honestly they don't send any. I receive my reservation email, my booking email and every email from them asking for money but never one that announces a policy change. The desk staff are rude and unfriendly. The lifeguards frequently don't show up or show up late. The desk staff does not seem to be able to find a back up in a reasonable period of time The pool is either hot or cold. The cannot seem to find a proper temperature. Anytime a complaint is expressed to management the CEO ( who has to win every conversation) reminds you of the "code of conduct" none of which her staff seems to abide by. There has been praise for the "turn around" of the organization for those of us who are new , we ( my family) don't see it. read more

The basketball coach, Coach Vaughn is great. My son's skills have improved immensely. The staff members are friendly and resourceful as well. read more

I recently joined the YMCA for swimming lessons, among their many classes. Marcello is a great instructor - In one month, I'm now treading and swimming in the deep end. The staff at this location are always friendly and the locker room is frequently clean. I plan on using their other classes but so far addicted to the swimming. Anyone looking to learn/improve their swimming technique should sign up with Marcello. read more

My daughter has been going to after school and camp at this Y and she's had the best experience ever!! The teachers and counselors care a lot about the kids and literally all I hear about from our daughter is about the staff. We are so happy that we made the change from another renew Rochelle camp to the Y. It's an amazing cultural experience for her and it's safe and there's a learning component, which is a huge plus. 10/10, highly recommend. read more

I recently attempted to sign my child up with the YMCA of New Rochelle for After school care at a rate on a contract provided by the YMCA of New Rochelle at $325 per month. Upon looking at my statements I was charged $425 and was told that my child required a membership fee of $100 that was not indicated on the contract. Upon calling I spoke to Bianca and was rudely scolded, that if I didn't want to pay it then my child's application would be canceled and she wouldn't be able to attend. This $100 fee is bogus and I am yet to be given any documentation as to where it is from or why it is charged. I have been trying to reach out to Mr. Gordon Jr. who is the operations manager but to no avail. Also it is worth noting that I have been trying to provide documentation to the Ymca to complete registration for 5 days and no response but I was overcharged for the entire month even though my child would have attended for 12 days. read more

I have been bringing my child here for the past 4 months. Staff is kind and friendly. The gym is where I spend most of my time and it is always clean. The bathrooms are clean and smell nice. They offer great classes here ie; basketball, swimming, yoga, personal trainers, etc. If you need a place to workout, pick up a new sport or hobby, COME TO THIS YMCA. The people here are great read more

Immaculate, welcoming and masks are required in common areas. Much effort is reflected in the smooth & clean operation!

This has to be the worst YMCA ever!!,..the bathrooms are disgusting which makes u want to gag & vomit from the smell, the weight room is a joke!!!,..got moved to the very back of the facility to a tiny morgue like room that use to be a handball court & is clostraphobic. Their always cancellimg their yoga & zumba classes often with only 1 hour notice & complaing to the director Rich Mcarthy about anything is like talking to a mule!!! read more

Hard to say which is worse, the rundown facilities or the incompetence of management. Schedules change without notice. The staff doesn't seem to know or care what the schedule is, so even if you're able to get through on the phone, you're likely to find that the activity you want is unavailable once you get there. I want to love this place because they serve a lot of folks without other options, but they make it difficult. Really hope they get some resources at some point to make some critical upgrades. New Rochelle needs a better Y. read more

I been there a few time with my son . My son love the open gym. I like the steam room in the sauna the pool is nice . I just think this summer room is not so nice old looking and very dirty. But I will go back read more

This Y is very good and getting better all the time. A great value for all, especially families with kids. The staff is knowledgeable and friendly. The pool, gym, workout equipment are all great! Trainers and instructors so helpful. I have been an active member for 16 years and have seen this place go from OK to very good and now constantly improving. I'm all in! read more

Very filthy gym. The machines are covered with dust and most broken. Its a old and gloomy facility. The classes are amateur.

The YMCA is a great place to start when wanting to get fit. They have a bunch of amenities that can get you started including weight rooms, racquetball courts, basketball gym, and a pool. They also offer classes that vary in difficulty. The gym have leagues targeted to all ages. It is a super family friendly environment and there is a wonderful community which makes coming back easy. read more