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    New Wave Energy

    2.3 (3 reviews)
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    Sub-City Electrical

    Sub-City Electrical

    4.3
    (3 reviews)

    A 5 month project and we couldn't have asked for a better team to work with! Always reliable,…read morealways professional and terrific work ethic. HIGHLY RECOMMEND!!!

    My electrical panel burned out on Saturday afternoon, when the Buffalo Bills were playing a home…read morepreseason game. Fire department came, National Grid came and took the meter. I dialed about 20 electricians, and very few answered the phone, or returned a call. One large company told me that they don't do emergency calls on weekends! Really?? After going without power for one night, I started dialing the next morning. One kind electrician, told me he was working a job, but he told me to use his name and to speak to either Lori, or Rusty at Sub City electric. I left them a voicemail, and continued my quest to find an electrician. As I was on the phone with the next one, I saw a text from Lori telling me she had already sent over one of her technicians, Nick, to jump the meter so I could have power. I went out to my car to charge my phone. I was sitting in there for a few minutes when a truck pulled up and I met Nick. What a nice guy. He got everything working again in less than 20 minutes. He told me they would give me an estimate, I reached out to Lori to thank her, and on Monday I got to meet Rusty, Lori's father, who was very nice. I had an idea about how much it would cost to upgrade the service to 200 amps, and Sub City Electrical fell right into the price quote range. I shook Rustys hand, and hired him on the spot. This is a family business, so by 8 AM the next morning, two young guys were at the side door, ready to go to work. I believe that one of them was a stepson. They did an unbelievable job, and they were thorough. They also cleaned up when they left. They moved the panel about 6 feet to the left of where it was in my 106 year old basement. I saw them dig up part of the earth near my back deck to bury a grounding line. They got up on high ladders, and replaced and upgraded the entire service. I believe they were here for over 10 hours, and would not leave until everything was done and cleaned. I'm telling everyone: if you have an electrical problem, or some work that needs to get done, call Sub-City. Their service was phenomenal. They were responsive, and they do quality work. Not inexpensive, but trustworthy people. PS: I am still waiting on National Grid to come out and reinstall the meter! I need to call Lori.

    New Wave Energy - electricitysuppliers - Updated June 2026

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