I'm completely shocked about my experience at Dr. Colvilles medical office in Ocean Springs…read more I checked in for my appointment and shortly after was taken to a small room. The doctors nurse came in and sat down, placing a device on my finger to check my blood pressure. She said she had a few questions to ask me. The first question she asked was if I had anyone designated to make medical decisions for me should I be unable to do so myself. I replied with "no". I then told her that since this was my first visit with this doctor, I'd like to see if we are compatible as it is difficult finding good doctors. She agreed. I told her that if I felt like it was a good fit, I could get the answer to that question after our visit and let them know then. She replied saying that there really wasn't a way to do that. She then told me to hold on and left the room. She returned a moment later standing in the doorway with the door open and said that they would not be able to have me as a patient as I refused to answer any of her questions. I told her that was not true at all. She didn't allow me to finish talking and actually escorted me out of the building. I could not believe the treatment from this lady. It felt as if I was an inmate at a prison. As I walked out past her to leave, I told her that she was way out of line. It is not unlawful for someone to be unable to or willingly not provide certain information on medical forms and surely it does not warrant discrimination and refusal of service. If they wanted extensive information such as the one question she asked me, they could send patients forms beforehand so that they could actually obtain that particular information. I've never had a doctors office ask me that so did not even have the answer for them. I also did fill out paperwork before the appointment online as well as providing them with their absurd $100 deposit they require should you cancel your appointment. Their office had cancelled my original appointment weeks prior via voicemail saying that the doctor had to leave town and asked if I could come in the very next day instead. I didn't receive the voicemail and so after speaking with them to reschedule, they seemed upset that I hadn't received their voicemail and so rescheduled me for 3 weeks later. They also called me the day of my appointment asking if I was able to come in earlier. The nurse was unprofessional, uncaring, and lacked empathy which is the exact opposite of what a doctors office should provide. As a side note, the environment of their office is small, dim, and maze-like creating a very crowded sense. It did not feel like a welcoming and positive environment to say the least. I would suggest going elsewhere.

I don't toss the word love around lightly. I love Dr. Bethala. The most caring, knowledgeable…read moredoctor I've ever been to. She and her staff are the best.

I am 62. I've had dealings with many physicians throughout that time and one GP for appx 30 years…read more I left his practice not because of the doctor, but because of recurring issues with the staff (not getting messages to him, or his RN that could sometimes help vs seeing him, getting prescriptions correct, setting me up for an incorrect appointment, for example needing to be seen for a cold, pre-COVID, and getting a Flu-Shot instead). I switched to Dr. Motakhaveri after seeing how well he took care of my 83 year old Mom, who is cantankerous, and doesn't get along with anyone pretty much. He is very laid back, and does not show a lot of outward emotions, but I can tell you first hand he cares and asks enough questions that he will understand what the problem is or know who to refer me to for further consultation, then follow-up. When he finds out someone does something wrong (such as another care provider, as was the case recently with my Mom who was treated incorrectly at an emergency room), he will correct the deficiencies and you will see some emotion when he feels care has been insufficient. His Nurse, Adeline, is awesome and they make a great team. I can reach her using an app and an on line website (or simply call and leave a message) and have always had a response that day, and sooner if an emergency. She even helped look for a waiver for my Mom's expensive medicine to help her with Medicare and her costs and provided her a sample in an emergency. She has the same "Patient First" attitude he does. I recently had to move to California for 3 years for a job and when I arrived the COVID-19 threat presented itself. I could get no physician set up here in Cali to be my GP as no one was at work for the first month or so. In the interim I asked Dr. Motakhaveri and Adeline if they could help, and boy did they. He called and told me he understood and would be happy to help with what he could until I could line up a regular doctor here, which took another month or so after our discussion. I look forward to my return to the Gulf Coast for many reasons, but one at the top of my list is having Dr Motakhaveri as my GP again. If you are looking for a conversationalist, someone to talk about your fishing trip our your grand kids, he would not be my first choice, but if you want a smart, caring physician, who knows what he is doing, and doggedly pursues your medical issues until he has the correct resolution, this is the advocate I would have on my side! What a doctor and what a staff!

Bored.. that was how he acted when i met him. He gave "because I said so" answers. My questions…read morewere met with, "Are you a doctor?".. and "What medical school did you go to?" He was snide, rude to my child, and ignored my husband. I did not get a feeling of safety or trust from him. i left and discussed this with people at my church. They recommended Dr. Kulpa, in Ocean Springs. And, for as bad as Motakhaveri was.. Dr. Kulpa is EXCELLENT! Re-think this person.. he is really an awful physician. i was not impressed with the man either. UGH!