I cannot recommend this dealership based on the unprofessional conduct of the management team…read more The primary issue stems from a significant lack of communication and basic professionalism from the manager, Mark. Throughout our interaction, he was unable to communicate clearly or maintain a professional demeanor, even failing to make eye contact during our conversation. Effective leadership is essential to a positive car-buying experience, and unfortunately, the management here does not meet those standards. If you are looking for a transparent and respectful environment to purchase a vehicle, I would suggest looking elsewhere.

Jarett needs to remove the Quick Lane Express signs, no way a oil change should take over an hour…read moreand a half, bullshit!

About six weeks ago, my husband had a tire blowout in our Jeep that sent him on an unexpected…read more"off-roading" adventure -- and it caused quite a bit of damage. I've used Phil's before and always had a great experience, so of course I recommended them right away. They didn't disappoint! Even with some hiccups dealing with insurance and waiting on parts, the team at Phil's handled everything like true pros. The Jeep looks as good as new! If you ever need body work done, I highly recommend Phil's. The staff are friendly, professional, and truly have your best interest at heart -- plus, their work is top-notch!

I dropped my car off here on Feb 23rd. As of today Feb 27th, I have not heard from anyone at the…read moreshop. Not a good beginning. I'll update if they do! Now Feb 29th. No word from Phil's. Great! March 6th and still don't even know if the parts showed up. Don't understand the reviews. So far they are terrible. Today is March 7 still have no idea thank you. No update as expected. Called their shop. Parts only arrived today I was told. Different than what I was to when I called them last time which was parts where there Thursday . Lied then or now? More over they just don't care. Only communication from Phil's in two weeks. On March 4th. "Hey Daniel, this XXX over at Phil collision center. Just wanna give you an update on your BMW. It's Still waiting on the doors . I called this morning . They said they were out for delivery . I still not seen them but As I do We will get started on that for you and I will also give you a call as soon as Do you have any questions? 3 5 2- 7 8 7- 1 3 0 8..." March 15th. Close to a month now my car has been in this shop. Unbelievable. I was in fact called on March 13th to inform me they were painting the doors. Oh my! I asked specifically to let me know if it would be ready Friday and to please let me know. Of course I've heard nothing from them today. Painful to do do business with. Shop called at 2:49 and said the car could be picked up at 4:00. Then they tell me have to have cashiers check to pick it up. Just a pain to do business with. STAY AWAY My advice. Haven't even seen the car yet. 3/19/24 - Went to pick up car. Polishing compound around the windows clearly visible. Spot on right rear qtr panel un-repaired. What a pain. No communication and poor work. 3/21/24 - Waiting on them to let me know when it's actually ready. Looks like another week waiting on them to finish. Over a month! Keep that in mind! 4/1/24 - poor job on car. Shop not cooperative in fixing their own issues. Manger using profanity because he has no leg to stand on for the poor work and worse communication.

A car accident is never a fun experience, but if I ever need a Body Shop again, I will hands-down…read morechoose Allstar! Alex. Karim, and Pablo were especially kind and helpful. Not only was my car fixed when I picked it up, it was detailed to a 5D clean. Karim kept me informed and updated, every step of the way when it came to working with the insurance company of the person who rear-ended me. Unfortunately, the insurance company we had to deal with was very difficult and unprofessional, Allstar collision was kind enough not to charge me all the outrageous storage fees, when the insurance company didn't cover it. I've had my Volvo S90 T6 back for a few weeks now, and it is perfect!

Cant say enough great things to say about these guys. Delivered in a single day. Exceptionally…read moreaccommodating, fair and reasonable. All the things you want in a shop that fixes your car!

After a terrible experience . No show with Safelite . I called progressive and chose this company…read morebased on reviews. I talked to this company 7pm on a Saturday after my no show . I had my new windshield fitted by noon Monday. The tech that called out "will" was 20 Years in the business and had all the calibration kit. Took him 1 hour on a ford transit and it was thorough ! He simply was a professional in his trade .. You simply cannot get better service and communications and knowledge . I will recommend to everyone , including friends who work at car dealerships . General managers etc. this company simply take advantage of the mistakes of others and listen to The customer and act. Quick . Communication was incredible . They take all insurance . Thankyou so much . It was a breeze

Had a shattered passenger window and needed a quick fix--Best Price Auto Glass delivered! We…read morereached out the night before, and they got back to us right away. They had the glass in stock and fixed it the next morning in under 45 minutes. Price was great, service was even better. We contacted a bunch of places, and no one else could help us like they did. Definitely coming back if we ever need another repair. Thank you!

great customer service from the office staff to the techs who worked on my vehicle. The utmost…read moreprofessional and always accommodative. Went there to have an electric lift wired.

Great crew. Excellent service and sales department! Will return for service and my next vehicle…read morepurchase

Great service was provided, along with excellent customer service. They were always on top of the…read morework, answered my questions, and helped me through the process. I would definitely recommend them.

Excellent Job, very professional service, definitely recommend it if you need a windshield…read morereplacement

I went to get a battery replacement on my 2016 Infiniti Q70 and everything was great honestly, up…read moreuntil I received my car. Customer service was good at the beginning and the pricing was reasonable as well. Before I got my battery replaced there was no damage to my windshield and | left with a cracked windshield. Before I even went to this place, I called in to make sure they'd be able to replace my battery correctly because my car requires for a cover, as well as other parts ( wipers / cowl ) to be removed and properly placed to correctly replace the battery without damaging anything ( LIKE THE WINDSHIELD !!! ) The owner whom I spoke with reassured me that he's worked on plenty of Infinitis and he understands how to replace that battery correctly because his daughter owned one. Anywho, after I receive my car and notice the crack, I called in not even 15 mins later and let them know that there's a crack in my windshield **RIGHT WHERE THE BATTERY IS LOCATED MIGHT I ADD** and the owner tells me that his mechanic did not crack my windshield and doubles down to say how that's impossible because the battery is located nowhere near the windshield, even though we've had an entire discussion about this beforehand. I took my car to the dealer that | got it from to get work done, and even the mechanic there pointed out that if my windshield had been cracked after getting my battery replaced, it was due to the mechanic not properly removing all of the necessary parts to replace that battery. I feel as if you all tried to play at my intelligence because I'm a woman and I'm young and you all think I don't know about cars, yet alone the car that I drive DAILY, but this is highly upsetting and I promise that was the first and last time you all will be seeing my business again. I understand we as humans are imperfect and we all make mistakes, which is why when I called in, I wasn't rude, angry, upset, etc....but to full on lie and practically insult my intelligence to avoid accountability on your end, especially as a business, is distasteful.

Good experience here. Staff explained what needed to be done, fair pricing, and they got my car…read moreback on the road without any surprises.

I had Big John's Customs replaced my windshield. They came to my home and did a great job…read moreinstalling the windshield in about a couple of hours. I highly recommend them.

Big John's Customs replaced my windshield quickly. They were friendly and prompt. They did a great…read morejob on my windshield. I highly recommend them.