They were unsympathetic when we were losing a dog and upon checking out we asked how much was the…read morebill again and the receptionist practically screamed I already to you once

Fantastic place, glad they were accepting new patients. Small waiting room. Doctors and vet…read moreassistants are always so kind and friendly, front desk staff can be sometimes cold, but they are always busy. This is the only place I'll trust my pets care with! Reasonable prices too!

I discovered an epulide ( gum polyp ) on my Westie's canine tooth. I have been feeling doubtful of…read moremy previous vets capabilities, so I looked up the Yelp reviews for Cross Creeks Animal Hospital. I was impressed, so I took a chance and called. The receptionist said she didn't have any openings that day, but would call me if there was a cancel. Sure enough, they called that same day. I was so impressed with the staff and the routine for recording a new patient. They were so sweet and friendly. Dr. Jeff Shields recognized the polyp and froze it, then sniped it off. My dog was calm and seemed to be in love with him and everyone else there. Dr. Shields was kind, explained everything, including his views on care of teeth, and gave me good information about the Westie breed. This is my 3rd Westie in 35 years, so we were able to agree on everything. He is incredibly well informed! The cost for the visit was very affordable, and being retired for 20 years, I am grateful for that! All in all, I would recommend this office to anyone looking for a compassionate and competent veterinarian. Kudos to them!!

Sweet vets and conveniently located. Mostly transparent pricing and mostly kind staff.read more

Great place. Amazing team. Small practice so it feels like they are family when they know in depth…read moreinformation about my kitties. I have been bringing my cats here for over 10 years. Definitely recommend.

I've been taking my dog to this vet clinic and they have been nothing short of amazing. The staff…read moreis caring, patient, and truly treats every animal like their own. They always explain everything clearly, never rush me, and make sure my dog is comfortable--especially important since he has some arthritis issues.

We had to visit this emergency vet twice in two days. I can't say enough good things about this…read moreplace and the staff! The location is convenient, being right off 270 is nice. Zachary was amazing, the first visit we had to wait awhile in the car. Zachary came out and made sure that my dog was still doing okay. He is so nice, treated my pup like his own. The other receptionist was amazing as well, I sadly didn't get her name to mention in this review. We had Katie T. As our assistant for the doctor. She was great with our pup. Both doctors we had were great as well. I'm happy to say we will be returning as a patient.

New to ohio just got a puppy and Not coming back here. There was a younger blond girl that was…read moreapart of the front office staff and the people in the back / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. New to ohio just got a puppy and Not coming back here. There was a younger blonde girl that with glasses was apart of the front office staff and the people in the back nurse / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. Don't apologize or even try to escalate the situation and say "that was not my intention". Coworker with brown hair was 10-20 feet away trying to co-sign she wasn't having an attitude. Of course in that situation, I would try to back up my friend or boss too. Not only did I not ask the coworker for her ad libs from 10-20 feet away but it was it not making the situation helpful. Because I asked to speak to someone else since we weren't on the same page you are gonna tell me go somewhere else. The audacity. Do you treat all customers like that? Aside from that my dog for now appears to be doing better.

We like and trust Dr. Turley and since I got my first cat, Max, in 1988, we have taken our animals…read moreto the Hamilton Road Animal Hospital. We now live in the Far Southside and this superb veterinary practice has kept us coming back. Thanks!

Dr Turley and his staff are wonderful. I've been going to Hamilton Rd Animal Hospital since 1988…read more My cats have received such wonderful care. I would never go anywhere else.

Our four legged family member Milo had a rough start to 2026 but Gahanna Animal Hospital and Dr…read more Becca saw us through it all, including parathyroid surgery. This annual check-up was scheduled with her due to her recent history with our thirteen year old. She checked out and ask questions about everything that occurred over the past five months. She's a rock star and Milo is a happy, healthy boy because of her care and the care of the entire amazing team at GAH.

They took Great care of Princess with her dental care. The follow up care was great making sure she…read morewas not in any pain.

I have continued to go back to Dr. Kooner because of the exceptional way my animals have been…read moretreated, the affordability of the services, and the timeliness with which we can be seen. Dr. Kooner is incredibly knowledgeable, pleasant, realistic in his practices, and completely transparent when it comes to making good decisions for your pet's care. I trust him implicitly. I have sent so many friends to his practices (one on Livingston, the other north of town in Worthington) and they all have awesome things to say. I do always give people the heads up for the Livingston practice: this isn't in the best of neighborhoods and the building (from the outside) looks a little scary. The windows are covered by bars and the waiting room is sparsely furnished....but in my 4 years of going there, I've never had to wait so that's no biggie to me. I really can't recommend this practice enough!

Dr. Dilbagh Kooner has been our Veterinarian for many years, he is excellent, thorough with his…read moreexams, and thorough explaining the circumstances that come along with a beloved pet that has become ill, and the proper procedures and medicines for the treatment for our animals (we have several: cat & dog). Dr. Kooner is always happy (happy to see us) and always caring towards the animal and the pet owners. I would recommend him above any others because we believe him to be one of the BEST in Columbus Ohio. He's an A+

This was the first time I had ever been to VEG ER. My cat had some issues that our family…read moreveterinarian did the most she could before referring her to an emergency visit. Upon arrival, I was greeted by everyone. They were so kind. The plan is an open concept where staff members are not only assisting you, but also assisting the other patients. After the initial assessment, they bring you to a private room. At least this was my experience. They treated my baby girl Chanel like a queen. They were open and honest with their findings, as well as what possible next steps were. It is the worst thing to have to decide what to do when bringing finances into it. Again, they were open and honest and absolutely doted on Chanel. I was able to come and go as I needed, and in the meantime, I knew that my cat was in good hands. No ER visit is ever a wanted visit, however, my stress definitely went down after seeing their care of her. Unfortunately, my cat had been down a very long road, and looking back, I didn't know this would be the week that she would cross the rainbow bridge. However, I had a second visit just a few days later to VEG ER after bringing her home from a hospitalization. And this is when again they were open honest and caring to Chanel. They gave me options again. They were up front with what they felt would be the outcome if we went down the full path. At that time we opted to put Chanel to rest. They let us sit back in the room with her for as long as we wanted. They had a book that you could write your stories and you could cuddle as long as you needed it and could reach out to them when you were ready. It is never the easiest to make such a decision however they were so kind in the process. I would highly recommend bringing your pets here for any urgent needs, because they will treat them like family while including you in on the care. I don't know the staff members' names for my second visit, I'd like to call out the amazing staff members that were working at our first visit. The following were all amazing and I thank you so very much for all of the care that you did. Dr Wakefield, Dr Wentworth, Ceondra, Rachel, Vicki, Alissa, Sydney, Jaylah. Shout out to those who helped the next visit? But i didn't get any names (it was an emotional night as stated above). You guys rock, even during my fur babies toughest times! Thank you all for being amazing.

My puppy was throwing up and it had not subsided so I decided to take him to VEG it was 5am…read moreweekend. The place is very clean, state if the art, everyone's friendly and the way they took care of him and others was just special. They were quick and all was well with a few meds. I highly recommend.