It's never ideal to have to bring a pet for emergency care, but it helps when the people genuinely…read morecare about the pets, their people and each other. My experience at VEG was as good as a late night vet visit could be, and better than the experience at the regular vet, if I'm honest. Ginger was seen as soon as we walked in. The facility was very clean and I loved the open space concept. Everything was very transparent and I didn't feel like anything was being recommended or decided behind my back. The staff would check regularly on all the pets and demonstrated so much care. The staff presented me with various care options with no judgement or pressure to choose a treatment plan throughout the process. They even offered snacks and drinks while I waited. They weren't in any rush to make us leave, and even helped get Ginger back in my car as it was super icy outside. I will absolutely recommend VEG to anyone in need of an emergency vet.

Wonderful, kind and caring people. All the night crew that helped my Madi were outstanding…read more Can't say enough about them. 10 out 5.

Think of this as an animal urgent care or ER. I'd been to another location years ago and had a…read moregood experience, and when I took one of our dogs to our vet today for a concern he recommended coming here immediately. They weren't busy around noon on a weekday. We got in, they got the docs my vet had sent and examined her, and things were just as bad as our vet had suspected. We had hoped for an overnight stay and a treatment plan, but it just wasn't going to help much. The staff were very empathetic and patient while we figured out what we were going to do. Sweetie came in to be with her while I picked Kid K up from school. The staff also made sure to take kid concerns into account. They're open 24 hours, and not every visit is going to end like this. We'll keep them in mind for the next time the vet is closed and one of the other dogs does something like eat grapes.

This was my second experience with taking a pet here. The first was a bit more positive with my…read moredog, even though I came home with no answers or explanation and a lot less in my bank account. The most recent visit I took my cat for an unknown medical emergency at around 6:30 p.m.. She was alive, but unresponsive. They immediately started triage, but they absolutely didn't have a clue and were more concerned with paperwork and getting their money. While the staff was initially compassionate, it was ALL about money ... and they got a lot of it even though my cat ended up passing away. When I left, she was hooked up to many tubes and monitors with assurance of one on one care and monotoring throughout the night after admitting her. I returned several times throughout the night to check on her and then left for the night after they admitted her around 9:30. I decided to return for a surprise visit around 10:30 to sit with my cat only to find the monitors had been removed and she was unresponsive with staff performing CPR. They made me wait to go back to see her and I believe they were scrambling to come up with an adequate story. When I questioned them as to why the monitors were removed, they struggled for an answer. She was laying on a bare table with no blanket as if the table had already been cleaned. The vet (and I use the term loosely) told me that she was doing much better with her eyes open and was responsive with her vitals back to normal, so that's why they removed the tubes and monitors. Somehow, none of this made sense. Why is she now dead? I think they removed the monitors the minute I left and were unexpectedly surprised when I made a late night visit. They collected nearly $5,000 for their services, including a consultation fee with another Med Vet location and a fee for unforeseen circumstances. As it turns out, this fee was for cremation services. The bill was collected and paid up front and my cat passed about four hours after arriving in their care. I will never trust them again and events indicate they dropped the ball the minute I left. DO NOT take your beloved pet to this facility. It's just a money pit that takes advantage of your emotions at a vulnerable time. I am devastated by this loss and I am convinced she could have been saved with proper care. They were the closest facility and time was of the essence. I realize pets can die, but their explanation just doesn't ring true. They are nice people, but completely incompetent. I am sure none of this can be proved, but someone should be held accountable. Total hacks. UPDATE: MedVets has credited by account back $1744 ... much appreciated, but bottom line ... my cat is still dead under what appears to be suspicious circumstances.

I'm sincerely grateful to the Cove team. They explained everyhing so throughly and were so patient…read moreand kind. They did not get frustrated with all my questions, and they had even gotten extremely busy while I was there. Thank you guys so much. Such a great crew.

Took our dog Londo for emergency treatment last night (12/27/23). They were the closest vets open…read moreto our friend's house in Howard, OH. Took about 40 min to get there, but boy, were we grateful!! The staff were very attentive and polite from the get-go. They made a great first impression on us. They immediately took Londo back to be examined. Their billing schedule, and everything was explained straight up in advance, and they even provided a private room for us to compose our thoughts and fill out paperwork. The vet put us at ease with her candor and her expertise. The place is very neat and clean and well cared for. It's obvious to me that the staff really cares and is really keen to work with animals in need. We were there for around 2 1/2 hours in total. Londo was treated very professionally and sent home with medication and clear instructions. I highly recommend this facility for your emergent veterinary needs.

I HIGHLY RECOMMEND this company. I went on vacation & was out of the country when the blizzard of…read moreJanuary 2026 hit. Amber & her crew NEVER missed a visit for my 2 fur babies. I had run out of the cheese that I put on my dogs food. Amber brought some from her own home & refused my offers to repay her for it. I liked her crew as well & I LOVED the pics of my babies while i was gone. I often don't give such glowing reviews, but Amber's company SO deserves it. I will use them again in the future as I travel. I also want to note that her prices were less than the last petsetting company that I had used.

We'be used Amber and her team for years. They are fantastic with our cat and elderly dog! Highly…read morerecommend.

They take great care of your baby. My little Pea spent 3 days at med vet. They called and updated…read moreme often. (Mezzer aka Pea)

I'll be brief. I recently lost my beloved 6 year old cat at MedVet after his 4 day stay there…read more That loss was very difficult and painful enough, but the over $12,000.00 vet bill for his care and stay made his death much, much worse due to the sad simple fact that MedVet does not offer either any kind of a bereavement discount if your pet dies in their care or any kind of a discount to seniors living on a limited income. Those types of compassionate discounts are something that they very seriously need to think about offering. I think it would seriously help with their ratings (and their ratings could frankly use some help). I honestly do trust that they did everything possible to save my cats life and they all appeared very professional, very caring, compassionate and concerned. However, their billing policies shows very clearly that their final bottom line is that they are very much a "for-profit business" and you should have no illusions about that if you take your pet there for help. The first thing they ask about after getting your name and your pets name and why you are there, is your credit card information. One final thought......please carefully look over their other reviews here (I sincerely wish I had before I took my poor cat there) and then think about what you have read in these reviews a bit and then honestly ask yourself: "Why are so, so many of their reviews only one star?" T.S.

The wait time was absolutely insane. My dog had a stick lodged in the back of her throat, and after…read morespending 8 hours at MedVet, they still failed to find it. I ended up discovering it myself once we got home. Additionally, some of the front desk staff showed a complete lack of empathy and did not take concerned pet parents seriously. I witnessed one woman bring in her dog--she was clearly distressed and spoke English as a second language--and the front desk employee made no effort to treat her or her pet with kindness. The interaction was dismissive and lacked basic compassion. Overall, this was an extremely frustrating and disappointing experience. I strongly recommend going to a different MedVet location. The front desk staff here seem overwhelmed and in need of a break, and unfortunately, it shows in the level of care and compassion provided.

I had the absolute worst experience at MetVet Hilliard this week when my cat Rémy was vomiting and…read morehad diarrhea. Their staff does not listen AT ALL. From the moment I walked in, no one even took me seriously. They asked me why I brought him in and I told them gastrointestinal issues. They asked if he was urinating and I was like "ummmm maybe?" The person at the front desk called for a tech "stat because the cat isn't urinating." We get into a room and they come in a few minutes later after examining him wanting to ask some questions. I told them another cat in my house had just had gastrointestinal issues and been sick (brought it home from the vet's office the week prior we think). That wasn't even a question in their mind. The doctor who came to talk to me wanted to focus on "stress at home" and asked about his litter box and food. Then brought out an estimate for $1200 to have an x Ray and bloodwork done even though he had JUST had his wellness check at the vet within the last month and he was given a clean bill of health. They said "well things can change in a day." Ok fine - you're the professionals so I trust you. Nearly two hours later they come back and inform me that the bloodwork was normal and his x Ray was negative for blockage or abnormalities in his abdomen (thank goodness!) but said they could keep him and hospitalize him and send him for additional testing with an internal medicine doctor if I "really wanted to get to the bottom of things." They gave me NO answers and guidance about what was likely the problem and the doctor actually said "it could be cancer. We don't really know," and urged me to hospitalize him for what I'm sure would have been thousands more. I opted to get them to give him subcutaneous fluids and an anti nausea medication so I could take him home and pursue care with his primary vet. Turns out: virus. Thanks for the nice scare throwing out cancer for a 5-year old healthy cat with normal bloodwork and exams. Way to live those core values of caring about your patients and customers. I will NEVER use MedVet ever again. It is the biggest ripoff and runaround.

Another great experience at Horizon Animal Hospital. Everyone who we interacted with was very kind…read moreand helpful. The vet's assistants answered a lot of my questions and gave me some really helpful tips for my cat and my dog. The vet, Dr. Schuler, is great. He is very friendly and knowledgeable. Explains things in great detail and is always ready to do whatever it takes in order to care for his patients. My dog was scared to be there, and Dr S had no problem getting on the ground to assess and examine my pup so that he didn't stress the dog out more. Highly recommended and worth the drive (we drive over an hour and are happy to do so)

Best vets ever, worse phone service ever!…read more Its getting harder and harder to make a proper connection to make an appointment. I know the folks there are very busy and putting folks on hold is part of the routine, however... Waited and waited and waited while on hold, never did get an appointment made. Guess I will try another day geeeeez

Sweet people I…read morehelped a stray kitten who was I'll... their compassion was genuine very thorough staff.. animals are treated as tge good souls they are!

This place is, no joke, a scam. I say this as someone who has been taking my cats and dogs to the…read morevet for 15 years. Do NOT go here unless you are certain your pet is actively dying. I could go into the whole story of my experience, but basically we arrived at 2am for an emergency for our cat (she's fine). And by the time we were ready to leave at 4am, they didn't get us checked out until 6am, knowing we had an hour drive home. I felt delirious. And they wanted to charge us an additional $1,200 to just monitor the cat overtime. Which they deemed necessary ( it was not). Couldn't recommend less.

Excellent service. No wait time at approx 8am. Mandy was in pain and my vet. could/ would not give…read moreme an appointment until Oct 30th. My Groomer recommend Fayette Veterinary in Washington Courthouse. Dr. Waits was professional, and polite and friendly. ( as was all the staff). He examined Mandy asked questions about her health in the prior days. Ran blood test and reviewed all results with us. He was very through and answered all our questions. I highly recommend and I am switching my vet. care to Fayette Veterinary Hospital.

I have been using Dr Waits for over 10 years. He is very patient with both you and your pet…read more He will answer your questions and let you know what is best for your pet. Someone else posted about long wait times-this is an animal hospital, emergencies happen. And as to Dr Waits raising his voice, maybe you weren't listening to what he had to say about your pet. He is the Dr. and this is why you go to the vet, they aren't just there for shots! As to price, try going to a city vet and see what they charge!

My little baby was having some allergy issues, so we paid a visit to Banfield. They were very…read morepatient with my very irritated kitty and we're thankfully able to get an exam done. Turns out it was nothing major, but I appreciate their calm demeanor throughout.

It was totally by accident or fate that I ended up here (and also the same can be said for my new…read morekitten) but I ended up with a stray kitten on the fly one day and knew he needed to get to a vet ASAP as he had been presumably dumped into the woods for who knows how long before I got him. Originally, I was looking for a mom & pop vet clinic but I couldn't get in anywhere within a decent time. That's when I stumbled upon Banfield and was honestly put off at first because it seemed like a chain corporation that was going to be money hungry. However, they were friendly and they were able to accommodate my needs and schedule so I said why not. Choosing Banfield ended up being a really good choice for me & the kitten and my perception was totally off!! Every one of the staff here is SO friendly and you can tell they care about animals. I think they deliver top notch customer service for us humans and care for our fur (or not fur?) baby's. My new kitten, Rupert, has been here for vaccines and just got his neutering done. The team obviously did a great job as he is healing nicely and even felt fine enough to want to play as soon as I brought him home. The staff has called after every visit to check up on him as well which is nice. I was so happy to hear at pick up that day that even though my kitty was scared before the big snip when I dropped him off, the staff carried him around to make him feel cozy. The hours are fantastic for all schedules as they have later evening and Saturday/Sunday appointment times which I love. The membership is also a good deal for kittens if they need all their shots/neutering/first year care. Even though I had a preconceived notion about a chain vet clinic, I couldn't have been more wrong and I'm so glad I wound up at Banfield Easton!